Vendor Remote from Rezserve Technologies is a cloud-based hospitality management solution designed to help hospitality businesses of all size and types which includes hotels, inns, motels and resorts to manage online bookings, reservations and property operations like scheduling maintenance and housekeeping staff.

Vendor Remote offers a real-time room availability and online booking feature that helps clients to access information about hotel listings, check room availability and go through the rates and payment modes before making their reservations. Users can accept client bookings and send confirmations through an online portal using their administrative logins.

The solution displays properties in a list format alongside a graphical calendar with color-coded occupancy statuses to keep track of bookings. Users can also edit rates and add blackout dates and minimum duration of stay in addition to their other terms and conditions.

Vendor Remote also includes reporting and accounting tools to manage financials and report business performance indicators.

Booking screen
Booking screen

Booking screen

Property listings

Property listings

User information

User information

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8



7 Reviews of Vendor Remote

Overall rating

4.5 / 5 stars

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Showing 1 - 7 of 7 reviews

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stuart from whistlerreservations.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Support issues unresolved

Have been waiting for support matters to be resolved for 12-18 months. Still no sign of resolution. Issues with software and functionality reported many many times. Hopefully all can be resolved.

Pros

Could be a market leader

Cons

Support

Review Source: Capterra

Ross from Sylvia Hotel

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Small but mighty

We have used Rezserve for a number of years now. I find their crew very happy to try and help no matter what is asked of them. their prices are fair and their people care about my business. I would recommend Rezserve to any company that needs help.

Pros

never seems to go down, always reliable

Review Source: Capterra

Dan from Whistler Superior Properties

Ease-of-use

Customer support

July 2015

Great products for our business

We have used Rezserve to assist us in various aspects of our business for approximately 10 years. This includes creating and revamping our website, powering the back-end booking module of our site, directly connecting our software platforms to a number of our key partners and even creating spectacular walk through videos of our properties. We feel we owe a lot of our success to the customized technology Rezserve has provided and would not hesitate in using them for any future projects of this nature. Their ability to create exactly what we need and have it be extremely reliable is what really sets them apart.

Review Source: Capterra

Marnie from Skiing BC

Ease-of-use

Customer support

July 2015

This software has simplified our reservation process and guest communication.

It's easy to use, easy to customize and the support is great.

Review Source: Capterra

Ross from Sylvia Hotel

Ease-of-use

Customer support

July 2015

perfect solution for web reservations

We had an older version web site that was not interfaced with our POS system. We knew that we needed to upgrade but were afraid of the cost and the time it might take going into our season. After meeting with Clint from Rezserve, we spoke about all our needs and with in two days he had a solution to meet all our current needs for the season and with - in weeks we were up and running with a booking engine, a new web site and email solution for far less than we were currently paying. I find Clint and his team to be every interested in making our business work better and they have responded to all concerns we are very happy with working with them.

Review Source: Capterra

Lorraine from Summit Lodge Boutique Hotel

Ease-of-use

Customer support

July 2015

Great Service and Product for our Guests

We loved the service, creativity and intuitive platform that Rezserve produced for us through a custom web-design with their booking engine integrated in to it. It has been great for our guests to book and definitely find it far easier than other booking engines we've worked with. What amazed us more is that we've seen a steady growth in our websales since switching to Rezserve. The team have been awesome in helping us create our custom webpage and they have been excellent in tuning up some of the finer thing on our site with the details. We love how they worked with our ideas and made them even better. They're a fun and friendly team for sure. Learning about the booking engine is a little finicky when you're familiar with another system, but it does not take long to get used to it. Again, the team are very helpful in their training and service. Thanks Rezserve!

Review Source: Capterra

Nenna from My Turks And Caicos

Ease-of-use

Customer support

July 2015

Excellent products from Rezserve

Having tried many different reservation systems, I feel I finally found the perfect one for our company. Rezserve customized the software to fit our company's needs and tailored almost every aspect to make is as user friendly as possible. It is easy to use, they have a great support team, and are quick to respond when needed. I have also used their design team to create our latest website and am amazed at the fast turn around and high quality of their work. Excellent, proficient and professional. Highly recommend.

Review Source: Capterra

Displaying 1 - 7 of 7 reviews