--- title: "WeBee Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of WeBee. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if WeBee is a good fit for you!" source_url: "https://www.softwareadvice.com/hotel-management/webee-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / [WeBee](https://www.softwareadvice.com/hotel-management/webee-profile/) / WeBee Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hotel-management/webee-profile/) Reviews # WeBee User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 32 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 29 reviews (91%) - 4 stars: 3 reviews (9%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - it has a great user experience and it has a great integration options to our existing systems. - Being able to reach them whenever we want makes us feel very safe. - It is a very user friendly product whether from customer aspect or staff. ## WeBee customer reviews Showing reviews 1-25 of 32 (page 1). ### Comments - Overall rating: 5/5 - Reviewer: Soner Y. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Should spend more time for commercial. IT team should find solution related adaption problems about other used hotel system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innovation. Company image looks more in innovative perspective. #### Cons Should be more easily adapt to the used software #### Vendor response Dear Mr. Soner Yalcin, On behalf of WeBee, we are delighted to see you are fully satisfied. We would like to thank you for your time to write in Capterra. Best Regards, Dr. Ozgur Zan Co-founder and CEO of WeBee Replied April 2021 --- ### Webee Application Recommendations - Overall rating: 5/5 - Reviewer: Amr M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to useVery good communication with our GuestGuest Satisfaction #### Cons Guest Satisfaction Our strong and weak point in order to be increased #### Vendor response Dear Amr, Thanks for your kind words and submitting a review for us. We are even more motivated with your reviews. Best Regards, WeBee Team Replied August 2023 --- ### Kempinski Bodrum - Overall rating: 5/5 - Reviewer: Özcan A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Notifications and reports. #### Cons Staffapp works slowly. Must be more fast like web version. #### Vendor response Dear Özcan, Thank you very much for your positive support & reviews. WeBee Team Replied August 2023 --- ### Best for Guest Experience - Overall rating: 5/5 - Reviewer: Ebru Y. - Verified reviewer: Yes - Industry: Hospitality - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered best app and always a solution-oriented team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Webee app is really very guest satisfaction oriented. #### Cons there are none --- ### Using webee - Overall rating: 4/5 - Reviewer: Orcun P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is very easy to use and if you have a problem you may reach to customer service of webee #### Cons lt is Bery useful but the reports could be more extensive. #### Vendor response Dear Orcun, Thank you very much for your positive support & reviews. WeBee Team Replied August 2023 --- ### Best App - Overall rating: 5/5 - Reviewer: Özge B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple, effective and useful. I can easily access any Rixos hotel I would like via the app. #### Cons There is nothing I don't like. Everything is always working well. #### Vendor response Dear Özge, Thanks for your perfect evaluation. We always try to progress with innovative ideas and are happy to add them to WeBee. Best Regards, WeBee Team Replied September 2023 --- ### Best App - Overall rating: 5/5 - Reviewer: Rabia D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Suitable for easy use, practical, understandable #### Cons That it's a useful application.There is nothing I don't like. #### Vendor response Dear Rabia, Thanks for your review and we are happy to learn you are 100% satisfied. Nevertheless, we are continuing to add value continuously. Best Regards, WeBee Team Replied September 2023 --- ### The Bank Hotel Istanbul - Overall rating: 5/5 - Reviewer: Çağan T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user-friendly interface, adaptable design elements #### Cons I don't have any least-liked features of the app. #### Vendor response Dear Cagan, Thank you very much for your positive support & reviews. WeBee Team Replied August 2023 --- ### Webee the best App for the Travel Hospitality industry - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From the customers point of view The user interface is brilliant design and the user experience is very easy to use I recommend Webee to everyone #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For Hospitality industry this app is a must have. It optimize all the manual business flows which is common in the traditional travel industry. It accelerates the check in process and avoid contact with the reception this way of managing hotels getting more easier as the direct contact is avoided with the app #### Cons Nothing to complain as everything is designed very well #### Vendor response Thank you so much for your supportive comments, we are glad to add value to your businesses and guest experience. regards. WeBeee Team Replied May 2021 --- ### Wonderful App with - Overall rating: 5/5 - Reviewer: Orhan A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Incredibly helpful team to support every step of implementing and using the app. Increased revenue our revenue and added higher guests satisfaction, helped us to comply with Covid safety guidelines too. All over extremely happy to work with Webee. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Added amazing value to our business and increased our guests satisfaction. #### Cons I can not think of any negative aspects. #### Reasons for choosing WeBee The flexibility of implementing and the best fit for our business. #### Vendor response Thank you Orhan , WeBee Team Replied August 2021 --- ### Absolutely makes your job done easier - Overall rating: 5/5 - Reviewer: Hasan K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using webee in hospitality industry is an easy way of reaching guests and understanding them more accurately. #### Cons Pricing could be cheeaper.And it could be costumized more detailed. #### Vendor response Dear Hasan, Thank you for your feedbacks. WeBee Team Replied May 2021 --- ### Effecient Product, Great Support Team - Overall rating: 5/5 - Reviewer: Noha N. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Very happy with Webee. I highly recommend the product and the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us. #### Cons Reporting dashboard and data base has space for improvement. But all the basic reporting features are there. #### Reasons for switching to WeBee Other product was very complicated. Much more ecpensive for much less features. Their team were non responsive. #### Vendor response Dear Noha, Your words motivate our team even more to serve you all our best. Thanks for your kind comments, we are happy to contribute. Thank you so much. Best Regards, WeBee Team Replied August 2023 --- ### Continental Guest & Staff Applications - Overall rating: 5/5 - Reviewer: Liliane B. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent and would recommend other companies to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback. #### Cons The slowness of the app sometimes which makes a bit difficult to be answer to the guest requests. #### Reasons for choosing WeBee WeBee portfolio and the sales presentation that covered most of our requirements which encouraged us to make the right decision. #### Vendor response Dear Liliane, Thank you for your kind words and evaluation. We are continually improving all the process. Thank you so much. Best Regards, WeBee Team Replied August 2023 --- ### A must-have for hotels - Overall rating: 5/5 - Reviewer: Islam R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered We chose this hotel application after thoroughly evaluating various software options. What truly sets it apart is its unique ability to be customized to fit our specific hotel's needs. The features we found most valuable include customization, push notifications, responsive technical support, and the ability to digitize all our hotel services. This combination benefits both our guests and our staff. Furthermore, the app is user-friendly, compatible with both Android and iOS devices, and offered at a reasonable price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to tailor the app to a hotel's brand creates a more cohesive and personalized guest experience. This is crucial point for us. In additional to collect all hotel services under one digital applciation - is good idea. I believe that it is very usefull for hotel guests. #### Cons Sometimes the speed of application is not balanced. I think it can be improved and may be it is based on hotel internet speed. #### Vendor response Dear Islam R, Thanks for your kind review notes and helpful feedback. Best Regards, WeBee Replied April 2024 --- ### Satisfaction - Overall rating: 5/5 - Reviewer: Vİktoria T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered There are 12 hotels in our company.We decided to use a mobile application so that our guests can always feel as close to us . Webee team prepared a product exactly as we imagined and presented it for all our facilities. They always answer all our questions. Being able to reach them whenever we want makes us feel very safe. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Webee is simple to use for our guests, this is what we liked the most. #### Cons We are satisfied with Webee, there is nothing we like less. #### Vendor response Dear Victoria, Thank you very much for your positive support & reviews. WeBee Team Replied August 2023 --- ### Very Well Designed App - Overall rating: 5/5 - Reviewer: Ayse Nur G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User interface, support team's dedication, easy CMS #### Cons everything works well, our guests are happy with the product #### Vendor response Dear Ayse Nur, We appreciate all your evaluation and kind comments. Thank you so much. Best Regards, WeBee Team Replied August 2023 --- ### Useful application - Overall rating: 4/5 - Reviewer: Erhan B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered A highly effective application for quickly resolving guest requests and issues, and promptly fulfilling these requests #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros We can always reach WeBee helpdesk for any issues or requests. Our problems are resolved immediately #### Cons Data analyses and the possibility of more extensive reporting could be available #### Vendor response Dear Erhan, Thank you very much for your positive support & reviews. WeBee Team Replied August 2023 --- ### El Gouna Hotels - Overall rating: 5/5 - Reviewer: Armia K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it has a great user experience and it has a great integration options to our existing systems. #### Cons it has a great user experience and it has a great integration options to our existing systems. #### Vendor response Dear Armia, Thank you very much for your positive support & reviews. WeBee Team Replied August 2023 --- ### Great value, great support - Overall rating: 5/5 - Reviewer: Alex Alper A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Direct engagement with guests, fast and contactless check-in. #### Cons Nothing to dislike about this software... #### Vendor response Dear Alper, Thank you very much for your positive support & reviews. WeBee Team Replied May 2021 --- ### Personalized Guest Journey - Overall rating: 5/5 - Reviewer: Suleyman K. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Guest recognition, problem acknowledge, extra revenue with user friendly menu etc.. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tailor-made, Ability to make all changes / configurations during and after the installation and integration #### Cons Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue. #### Reasons for choosing WeBee Local company (easy accessibility) Tailor-made ( able to customize) They are open to new ideas #### Vendor response Dear Suleyman, Thank you for your feedback. It's much appreciated. WeBee Team Replied May 2021 --- ### Boost your sales with Webee - Overall rating: 5/5 - Reviewer: Eren T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Thanks to WeBee that we are finaly 7/24 in contact with our guests. They can see our promotions and discounted offers through application. Very user friendly software. We can also analyse the user statictics in the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customize your own app. Increase your popularity in app stores. Opportunity to get in touch with your loyal guests. #### Cons There is nothing to worry about this software. #### Reasons for choosing WeBee For being an innovative company. They listen their customers and offer alternative solutions. They are true experts on customer service. #### Vendor response Dear Eren, We are very honored to be the solution provider and collaborative partner of Liberty Hotels Lara. Thank you for your review Best Regards, WeBee Team Replied May 2021 --- ### Very Usefull app - Overall rating: 5/5 - Reviewer: Filiz O. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our guests are happy and we increased customer satistaction since we started to use webee #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most part that we lıke to connect all our guest with digital bridge #### Cons To make online reservation in all outlet #### Vendor response Dear Ms. Filiz Ozveren, On behalf of WeBee, we are delighted to see you are fully satisfied. We would like to thank you for your time to write in Capterra. Best Regards, Dr. Ozgur Zan Co-founder and CEO of WeBee Replied April 2021 --- ### The best mobile application for the hospitality industry - Overall rating: 5/5 - Reviewer: Rida A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The implementation was so fast and professional. The Team is super supportive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros one of the best customer satisfaction app #### Cons the interaction with the opera is under processing until now. Hopefully will be ready by Q2 2022. #### Vendor response Hi Rida, Thank you for your comments. WeBee Team Replied January 2022 --- ### Pyramisa hotels - Overall rating: 5/5 - Reviewer: ahmed a. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered guest satisfaction #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros restaurant reservations . booking .fast check in #### Cons support and stability and good developing team #### Vendor response Hi Ahmed, Thank you so much for your review. WeBee Team Replied January 2022 --- ### easy and very good programme - Overall rating: 5/5 - Reviewer: Gökçen Ş. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is mimics our Hotel so it must be neutral and it is. #### Cons There are nothing I would like to comment #### Vendor response Dear Gokcen, Thank you so much for your good reviews. WeBee Team Replied August 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/hotel-management/webee-profile/reviews/?page=2) --- WeBee Reviews, Pros and Cons - 2026 Software Advice