WINHMS Software

WINHMS Software

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About WINHMS

WINHMS is a property management solution for small, midsize and large hotels. It caters to a range of businesses including hotels, motels, resorts, clubs and spas. WINHMS key features include front office management, back office management, material management, human resources, a point of sale functionality, purchase management, inventory, payroll, banquet organization, maintenance, and custom interfaces. The front office system handles client reservations, queries, tariff details, discount schemes, group bookings and billing. It provides a tape chart that contains information about room availability and room allocation. The system also notes down details like guest complaints, suggestions, hotel comments and previous visit statistics. WINHMS point-of-sale pro...
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WINHMS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

4.5

Functionality

5

Showing 1 - 5 of 20 reviews

khwaja

Company size: 201-500 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

Best Software in Hospitalaity Industry

The best software and it support team as well. very prompt and friendly support team. We always recommend to all who asked for software from hospitality partner and their enquiries.

Pros

The modules are intact what it have to be and it gives the correct info of business. Gathering date and generate reports are most relevant to get business map.

Cons

While asking to modify in software and report some time asked for cost!! which feel to cover in AMC and if suggestion are given means it is for software strengthen in market. so should not ask for any cost.

Reasons for choosing WINHMS

the best software for hospitality.

Reasons for switching to WINHMS

not the proper support and parameter in software which required in.

Ahmed

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

A great PMS for both small and large hotels

We have been using this platform for about a year now and it has helped our operations a lot. Above all, the staff is friendly and can be reachable even in their personal phones whenever needed a help. Since we have operationalized the system, we haven't received any discourages issue. Thanks to the dedicated and friendly team of the company

Pros

easy to use, friendly staff, a good financial reports that gives you easy to reflect your business overview, 24/H helpdesk with quick responses. a flexible download data base- The software is excellent to manage all reservations and the room allocations and has a lot of features for various business activities of the Hotel. And the best of it is they have got overseas offices, like us, Dubai team was so close to assist and reach them as we have got the same time zone.

Cons

Nothing to dislike as far as it concerned for our use. Except, any additional features might cost expensive in same cases.

Reasons for choosing WINHMS

We have chosen this product because of the features that it has, the good financial reports and its friendly use as well as the latest technology applied to it. and its flexibility one it comes for integrating into other systems.

vikas

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

February 2020

Very relevant and efficient software

Overall experience is great your North Support team (Mr. Suresh) is a great team player however I am requesting to work on your support team in the hours like when they are unable to assist like public holidays and sometime they are with your new client for sales call. Your Chennai office 24x7 mostly very busy because he is busy attending other calls I think one person in the night shift or holidays isn't enough when we need the help the most.

Pros

Overall it is a great product with lot of option to modify. Prices are economical with world class quality.

Cons

It has all the reports which you want for audit and internal purpose. User friendly.

Reasons for choosing WINHMS

I have used WINHMS HR solution in my previous organisation hence I was sure it is a good product.

Gokula

Company size: 201-500 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

Best Hospitality Software

Best Hospitality Software, Better than any other software.

Pros

All Most Everything, Very much user friendly for employees, Very fast in the operations, Better than an other hospitality software, lot of new options are available, audit process is very strong, Lot of new report are available

Cons

Nothing as such, But I fell you have to keep upgrading the software as per the current changes in the industry.

Reasons for switching to WINHMS

Yes I enjoyed the complete experience of it.

Yuvaraj

Company size: 1,001-5,000 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Winhms

Best on site support and online support supporting team is awesome and experienced staff they are addressing and fixing issue very quickly

Pros

The software user friendly , secured and most important is you can integrate with other software and you will get exact output

Cons

Report customization you will get according to your expectation and very flexible