--- title: "Your.Rentals Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Your.Rentals. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Your.Rentals is a good fit for you!" source_url: "https://www.softwareadvice.com/hotel-management/your-rentals-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / [Your.Rentals](https://www.softwareadvice.com/hotel-management/your-rentals-profile/) / Your.Rentals Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hotel-management/your-rentals-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hotel-management/your-rentals-profile/alternatives/) # Your.Rentals User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 102 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 58 reviews (57%) - 4 stars: 28 reviews (27%) - 3 stars: 11 reviews (11%) - 2 stars: 2 reviews (2%) - 1 star: 3 reviews (3%) ### Most mentioned pros - The platform is user-friendly and really helpful for those of us in the hospitality industry. - In general, it is a good website, for a small manager like me, because the payment method is simple and the channels are diversified. - I love the vast sources to get bookings and the gentle fee for service. ### Most mentioned cons - Rentals to anyone I meet. - They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes soo many days and nothing happens. - Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling. ## Your.Rentals customer reviews Showing reviews 1-25 of 102 (page 1). ### your.rentals - Overall rating: 5/5 - Reviewer: Denis Z. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are using your.rentals for several sales chanels as a channel manager . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is very easy to use and a good tool for us from the hospitality business. You can easy connect to many sales channels and evaluate your home . #### Cons it is missing to maintain for example 20 same units on one add , you have to add each one which is causing a lot of work to maintain the calendars . --- ### The Best System for Future Online Booking - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Direct booking and collect payment from the guest, so I do not need to install the payment gateway #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Direct Booking Feature and Chanel Booking #### Cons NO Smart Pricing where we can set for minimum and maximum --- ### Great system to ease rent out apartments - Overall rating: 4/5 - Reviewer: Werner P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Great team and service, making renting out apartments a joy especially to online platforms. Great help for getting performance tips. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The synchronization of the channels connected to Your Rentals are handy, as everything is included. This is an up and a downside, as single adjustments and corrections are not available. #### Cons Rate management should be made easier, especially if there are more than 1 accommodation to be administered. Cross comparison and combined management of several objects following similar patterns should be made available. E.g. seasonal management for all, rate adjustments with variations per object, (fixed/flexible), such as rate object 1 + x€ or x% for object 2 and all following settings. --- ### Good option - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good. I will continue for sure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is to list just in one platform and then the platform to list for you on many others websites. #### Cons The software is okay. I did not like that in this period i received reservations only from booking.com #### Vendor response Thank you for taking the time to write us a review. We are happy to know that you would recommend us to others. To get more bookings from other channels and diversify your marketing effort, be sure to turn on all channels such as Airbnb, Vrbo, Expedia, Google Vacation Rentals; adopt a flexible cancellation policy; and leverage our direct booking feature! Replied December 2020 --- ### great software to combine all online platforms - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its great to have a one stop shop with all the OTA's in one place and discover new ones you never heard of. In addition you only need to create one listing and not having to subscribe on each and every one of them #### Cons The commission fee is very much higher then certain pages for example airbnb, trip advisor, homeaway all charge 3%. Your.rentals charges 18%. This is way too much in my opinion in fact we left our original listings with the page directly as this is from where the business comes from. On another note we do not receive much feedback from the page. Considering we are being listed on so many pages we get very little bookings. --- ### worse customer care ever - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Take ages to reply and payout process is slow sometimes you will not have payout reference email and i felt like they only care about their service fee & commission and in my experience i have lot of confusion with guests which i get through your.rental as they were not aware of many things end of the day i have issue with guests and they will bad experience and it has huge impact on my property reviews as your.rentals management is not properly updating information on other channels like booking.com airbnb .etc #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros lot of channels available easy to input all information #### Cons lot of bugs poor customer service you will have to wait over 48 hours to get a reply specially there is no CS at weekend --- ### General review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is my second year at Your Rentals and I only received one booking, for the upcoming season. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is simple and easy to use. The interface looks nice. Everything is easily accessible. Received only one booking though, in 2 years. #### Cons Would be better if guests communicate directly with the host, not via YourRentals agent. Property page score is too thorough, it's complicated and asks too much to achieve a high score. --- ### Your.Rentals review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall good , but still low customer #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy to use, and good customer service, remaining email #### Cons easy to use, but still hard to generate customer --- ### Great application. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Rental of my holifay apartment in Gbay Mauritius. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very user friendly for home owners. Convenient for people who do not have alot of time to spare to manage their properties online. #### Cons High commission rate. Not enough publicity. --- ### Good idea, not enough reservations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Too few reservations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It seems like this software would be sufficient exposure to fill an small space like mine #### Cons I don't get almost any reservations , would like to see one daily. --- ### Best Platfotm - Overall rating: 5/5 - Reviewer: Adisa T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Is quite easy to use . From linsting the properties to calendar , updates and all #### Cons They build very professional websites . #### Vendor response Thank you Adisa for your feedback. We will keep working and make the effort to make your life a lot easier. Stay tuned! Replied October 2022 --- ### Effective channel manager - Overall rating: 5/5 - Reviewer: Anna S. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’m really satisfied with the app and I will continue using it for advertising my property. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It easy to upload your property and use it to manage your bookings. It is also very well organized and I get response to my questions quickly. It also provides with bookings quite often but the commission is quite expensive so that makes potential guest a bit reluctant to proceed with a booing. All in all I’m really satisfied with the quality of the platform and the whole process of my bookings through Your.Rentals. I have been using the platform for over a year now and I’m convinced of its effectiveness. #### Cons I liked everything but it would be easier for me if I could log on automatically without using username and password all the time. Another thing is that it is time consuming when you want to change the prices on a daily based. There should be a way to do this more quickly. #### Vendor response Thank you for your review. It's great to know that you like Your.Rentals! We will take your feedback and continue to enhance our product. Replied December 2020 --- ### Ski Chalets at Pamporovo Village Vacation Rentals - Overall rating: 5/5 - Reviewer: Mary J. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Helpful staff and gets the bookings! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It gets bookings! Staff are helpful. Easy to navigate the site. #### Cons Perhaps the site is a bit slow and it seems to take a while to update changes especially the minimum number of nights on seasonal rates #### Reasons for choosing Your.Rentals A good overall offer and has not been disappointing #### Reasons for switching to Your.Rentals To save my time and paying for subscription sites is no longer necessary. #### Vendor response Thank you for your review! We will continue to provide the best-in-class support for our customers. We also take note of your feedback and will further enhance our product. Replied December 2020 --- ### Easy to use software!! - Overall rating: 3/5 - Reviewer: Eleni P. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is very easy to use, efficient and a good tool to manage our listings.Also, the service and the support team is excellent, very helpful and professional. #### Cons As far the bookings, there are many fees (service and channel fees) for property managers.It would be nice to reduce these charges a bit. #### Vendor response Thank you Eleni for your feedback. Our team is always happy to support and help you! Replied September 2022 --- ### Very helpful - Overall rating: 5/5 - Reviewer: Oya K. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am not good at using applications. Alsa i had extra problems because of the country I live in. They solved all my problems #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team is amazing. They dont let you panic. They solve the problem immediately. So you feel you are in secure hands #### Cons None at all. Very easy to use. Even if you experience a problem, the support team is always there for you. #### Vendor response Thank you! We're happy to have you as our customer :) Replied September 2022 --- ### On a good way, but needs to be improved - Overall rating: 4/5 - Reviewer: Elisa N. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I started because I was not able to have many guests only with Airbnb. I would like this to become an alternative to Airbnb. But in my opinion commissions are very high, I had to increase prices in order to get a decent revenue on the room. And since the ranking of my apartment is low and I do not have visibility, I did not get any more reservations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is a valid solution for renting through many channels. And the direct reservations are a good way to avoid intermediates when you have a business partner you want to host directly. #### Cons It's quite complicated to have a good ranking, and therefore good visibility of your advertisement. In my case, for example, although I wrote all necessary information about the room and the services that are provided, in many languages furthermore, and I applied discounts and promotions as requested, my advertisement is qualified as "average" and it has low ranking and low visibility. As I explained, many beautiful photos and a lot of services provided are not a guarantee of quality of the accomodation. Many renters are offering simple and essential accomodations but they are clean, kind and efficient. In my opinion, FEEDBACKS FROM GUESTS SHOULD BE CRUCIAL IN RANKING AND VISIBILITY OF THE ACCOMODATION ONLINE. #### Vendor response Thank you very much for your comments and thoughts, Elisa. It's comforting to read such a detailed review. We will pass this to our product development team to keep on updating our product. Replied July 2019 --- ### The worst service ever - Overall rating: 1/5 - Reviewer: Roberta G. - Industry: E-Learning - Company size: Self-Employed - Product usage: Used other for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They arrived on Monday 4 Feb and today Friday I haven't received my payout. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. Neither my guests nor I will be using this website. #### Cons Difficult to find help. Three days for an answer Nobody is on the "chat " send many chats and that is no chat because there is no one there to answer even though it was urgent. My guest spent 1.5 hours on the phone with 4 of your representatives and no one fixed our problem. #### Vendor response I¿m sorry you¿ve had a bad experience and I¿d like to apologise on behalf of the company. I¿ve looked into your case and I agree that on this occasion our support fell short of our usual high standards, and I would like to assure you that we¿ve put some new guidelines in place to address this. Regarding your payout however, it looks like the delay was due to your bank details being missing. I can see this has been resolved now, if you¿d like to discuss this, or anything else further you can contact support@your.rentals, or message me personally at dan.johnson@your.rentals. Replied February 2019 --- ### Neat package - Overall rating: 4/5 - Reviewer: Steve B. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am only new to Your.Rentals but I have contacted the support staff on a couple of occasions and they have been very quick in responding. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use and understand. I can advertise on multiple booking channels and be confident that if I receive a booking all calendars will be updated to avoid embarrassing double bookings. #### Cons The fact that I can't use an Australian bank account to deposit rents into. #### Vendor response Thanks a lot for your feedback! We are happy to know that our software is easy to use for you. About your issue with the Australian bank account, thanks for bringing this to our attention. Our support team will contact you right away to help you solve it. Replied July 2019 --- ### very nice! - Overall rating: 5/5 - Reviewer: Stefania B. - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The only thing that I would like to have it is an application on my phone . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I don't have something special I lie it all. #### Cons I like it all I don't have something special. --- ### Review - Overall rating: 3/5 - Reviewer: Marina R. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Following rentals on one platform but I do not get feedback. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I can follow my rentals easily, at first when I started it was easy to connect but I am not sure that I am up to date on some platforms like tripadvisor #### Cons Synchronisation with Airbnb does not work and I have problem with sync of prices --- ### love it - Overall rating: 5/5 - Reviewer: quan n. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. and the best thing is customer service so nice anytime i have conrcen #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros this is my first time to joint and it so simple to work i wii reccomment to all my friend i know #### Cons like i sayed it wonderful so simple to use --- ### Review of handling my listed objects at yourrental - Overall rating: 4/5 - Reviewer: Anne B. - Industry: Civic & Social Organization - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far I did not have that much business as I have not been listing for a long time. But it seems so far professionally organised. May be some suggestion to pricing would be helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros the calendar and whole set up is easy and intuitive to handle #### Cons Am not always that sure what to do about the pricing and found it a little confusing at first --- ### Esay way to improve your vacational rentals bussines - Overall rating: 5/5 - Reviewer: Diana M. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So good experince, quickly anwsers for all #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like the most about Your rentals is that it is very easy to use, I have not had any communication problems with the guests and there are no charges only when an income is specified #### Cons Is neccesary an APP for cellphones and tables --- ### Still New - Overall rating: 4/5 - Reviewer: sonny d. - Industry: Hospitality - Company size: Self-Employed - Product usage: Used other for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This site is OK and we're business! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We are still new to this site. another way for us to be seen out therefor potential Guest. #### Cons Signing in for us, still not easy or lets say 'User Friendly' . Especially for us 'Non-PC' savvy generation:) --- ### An honest approach - Overall rating: 4/5 - Reviewer: Aggeliki E. - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's quite easy to use and the calm colors. #### Cons You need some time to understand how the calendar works if you want to block or to cancel a booking. ## More reviews [Next reviews](https://www.softwareadvice.com/hotel-management/your-rentals-profile/reviews/?page=2) --- Your.Rentals Reviews, Pros and Cons - 2026 Software Advice