Zomato for Business

RATING:

4.50

(18)

About Zomato for Business

Zomato for Business is designed to help restaurants handle advertisements, menu listings and customer feedback. It enables businesses to track revenue streams, run marketing campaigns, process take-out and delivery orders and accept payments via a unified portal. The application allows users to update outlet information such as names, business hours, addresses and photos in online listings. Zomato for Business lets managers conduct web traffic analytics, provide deals and offers to customers and target the relevant audience. It helps organizations promote events, upload special menus, generate reports and analyze ordering trends. The platform is available to users for free and support is extended via phone and email.

Zomato for Business Pricing

It is available for free.

Free trial: 

Not Available

Free version: 

Available

Zomato for Business promotions
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Zomato for Business Reviews

Overall Rating

4.50

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Zomato for Business

1 - 5 of 20 Reviews

User Profile

Ajoob

Verified reviewer

Chemicals, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

The best food delivery service.

PROS

The best about Zomato is that they will deliver the food within the estimated time. The customers can easily choose the food from their favourite nearby restaurants at lower price. They have a clean user interface which help the customers to select the food according to their choice. Their customer support chat can be used if we have any queries. They will respond to our messages quickly and help us to solve the issue.

CONS

No issues are faced from Zomato. We can easily connect with customer chat and they will help to solve our issues.

Anirban

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Zomato for Business

The platform is nice to use.

PROS

Zomato for Business allows restaurants to create and manage their online list on the Zomato platform. The platform enables restaurants to update their menus, add new dishes, modify prices, and changes. Zomato for Business provides customer reviews and ratings. Restaurants can monitor and respond to customer feedback, helping them understand customer preferences and make improvements accordingly.

CONS

Zomato is a popular platform with numerous restaurants listed, which means there is significant competition for customer attention. Restaurants may find it challenging to stand out among the many options available to customers.Zomato for Business focuses on online presence and digital marketing. While this can be advantageous for reaching a bigger number of audience, it may not be suitable for businesses that primarily operate through offline channels.While customer reviews can help understand customer preferences and improving operations, negative reviews can have a significant impact on a restaurant's reputation

Gayathry

Publishing, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Simple Zomato review for everyone

Its good and conveient to placa an order .

PROS

The loyalty and puntuality of the workers and the arrangments of the app

CONS

The extra delivery rate and more time required to reach the order

Reasons for switching to Zomato for Business

More trust worthy and comfortable and offers are available

Pragati

Graphic Design, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Zomato for business

The software is user-friendly, provides useful analytics and insights, and helps me to connect with new customers. Overall my experience with this software is really good

PROS

Zomato for Business is a software solution designed for restaurants and food businesses to manage their online presence, track their performance, and engage with customers. With Zomato for Business, businesses can manage their online presence across multiple platforms, including Zomato, Google, Facebook, and more. This can help businesses to maintain consistent and accurate information across different platforms. Businesses can update their menus in real-time, making it easy for customers to access the latest information about their offerings. They can also showcase food photos and other details to entice potential customers.

CONS

Zomato for business software lacks advanced features that they need to effectively manage their restaurant or food business. Sometimes I have experienced technical glitches while using the software, such as slow loading times and system crashes.

Aditya

Computer Software, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Your One-Stop Site for Finding, Ordering, and Delivering Food

Overall, Zomato is absolutely something to think about if you're searching for a convenient way to order meals from a large range of restaurants or to find new locations to eat. Many foodies turn to it because it's a reliable platform with a user-friendly layout and a big database of restaurants.

PROS

Due of their tempting incentives, I had previously utilised Zomato before other apps. Excellent user interface and experience. Zomato enables you to select from a selection of foods according to your preferences and have it delivered hot to your door. The delivery personnel are kind and patient, and the packing is secure.

CONS

The shipping system and package handling are the aspects of zomato that I find objectionable. Their delivery method pools all other food orders, which causes deliveries to be delayed. The way packages are handled may use some improvement. Also, its delivery fees are extremely high for the closest region and require additional travel expenses.