Zomato for Business

RATING:

4.5

(22)

About Zomato for Business

Zomato for Business is designed to help restaurants handle advertisements, menu listings and customer feedback. It enables businesses to track revenue streams, run marketing campaigns, process take-out and delivery orders and accept payments via a unified portal. The application allows users to update outlet information such as names, business hours, addresses and photos in online listings. Zomato for Business lets managers conduct web traffic analytics, provide deals and offers to customers and target the relevant audience. It helps organizations promote events, upload special menus, generate reports and analyze ordering trends. The platform is available to users for free and support is extended via phone and email.

Zomato for Business Pricing

It is available for free.

Free trial: 

Not Available

Free version: 

Available

Zomato for Business promotions
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Zomato for Business Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Zomato for Business

1 - 5 of 22 Reviews

User Profile

Ajoob

Verified reviewer

Chemicals, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

The best food delivery service.

PROS

The best about Zomato is that they will deliver the food within the estimated time. The customers can easily choose the food from their favourite nearby restaurants at lower price. They have a clean user interface which help the customers to select the food according to their choice. Their customer support chat can be used if we have any queries. They will respond to our messages quickly and help us to solve the issue.

CONS

No issues are faced from Zomato. We can easily connect with customer chat and they will help to solve our issues.

User Profile

Prabhakar

Verified reviewer

Higher Education, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Online food delivery.

The overall experience with zomato is great. This provides different dishes in different restaurants get together.

PROS

Zomato application is for best online food ordering. In this we can aslo book hotels. All the Restaurants are in your hands while using this platform. It has discount coupons also.

CONS

There is nothing least about this platform everything is good. The delivery boys are very loyal respect them.

Gayathry

Publishing, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Simple Zomato review for everyone

Its good and conveient to placa an order .

PROS

The loyalty and puntuality of the workers and the arrangments of the app

CONS

The extra delivery rate and more time required to reach the order

Reasons for switching to Zomato for Business

More trust worthy and comfortable and offers are available

Vivek

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2024

Assign dilivery partner quikly

Overall is good, only refund policy and higher commission .

PROS

Commision is very high for new and old merchants.

CONS

Actual food ready status and dispatch status to show customer

Reason for choosing Zomato for Business

Payouts and support is very fast and in details sharing

Aditya

Computer Software, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Your One-Stop Site for Finding, Ordering, and Delivering Food

Overall, Zomato is absolutely something to think about if you're searching for a convenient way to order meals from a large range of restaurants or to find new locations to eat. Many foodies turn to it because it's a reliable platform with a user-friendly layout and a big database of restaurants.

PROS

Due of their tempting incentives, I had previously utilised Zomato before other apps. Excellent user interface and experience. Zomato enables you to select from a selection of foods according to your preferences and have it delivered hot to your door. The delivery personnel are kind and patient, and the packing is secure.

CONS

The shipping system and package handling are the aspects of zomato that I find objectionable. Their delivery method pools all other food orders, which causes deliveries to be delayed. The way packages are handled may use some improvement. Also, its delivery fees are extremely high for the closest region and require additional travel expenses.