All Zomato for Business Reviews
1-22 of 22 Reviews
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Ajoob
Verified reviewer
Chemicals, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
The best food delivery service.
The best about Zomato is that they will deliver the food within the estimated time. The customers can easily choose the food from their favourite nearby restaurants at lower price. They have a clean user interface which help the customers to select the food according to their choice. Their customer support chat can be used if we have any queries. They will respond to our messages quickly and help us to solve the issue.
CONSNo issues are faced from Zomato. We can easily connect with customer chat and they will help to solve our issues.
Prabhakar
Verified reviewer
Higher Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Online food delivery.
The overall experience with zomato is great. This provides different dishes in different restaurants get together.
PROSZomato application is for best online food ordering. In this we can aslo book hotels. All the Restaurants are in your hands while using this platform. It has discount coupons also.
CONSThere is nothing least about this platform everything is good. The delivery boys are very loyal respect them.
Gayathry
Publishing, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Simple Zomato review for everyone
Its good and conveient to placa an order .
PROSThe loyalty and puntuality of the workers and the arrangments of the app
CONSThe extra delivery rate and more time required to reach the order
Reasons for switching to Zomato for Business
More trust worthy and comfortable and offers are available
Vivek
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2024
Assign dilivery partner quikly
Overall is good, only refund policy and higher commission .
PROSCommision is very high for new and old merchants.
CONSActual food ready status and dispatch status to show customer
Reason for choosing Zomato for Business
Payouts and support is very fast and in details sharing
Aditya
Computer Software, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Your One-Stop Site for Finding, Ordering, and Delivering Food
Overall, Zomato is absolutely something to think about if you're searching for a convenient way to order meals from a large range of restaurants or to find new locations to eat. Many foodies turn to it because it's a reliable platform with a user-friendly layout and a big database of restaurants.
PROSDue of their tempting incentives, I had previously utilised Zomato before other apps. Excellent user interface and experience. Zomato enables you to select from a selection of foods according to your preferences and have it delivered hot to your door. The delivery personnel are kind and patient, and the packing is secure.
CONSThe shipping system and package handling are the aspects of zomato that I find objectionable. Their delivery method pools all other food orders, which causes deliveries to be delayed. The way packages are handled may use some improvement. Also, its delivery fees are extremely high for the closest region and require additional travel expenses.
Ravi
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Review for Zomato for Business
I am happy with Zomato as it helps in increasing my business as well as personality by helping me to present the food to customer in delighting way.
PROSAny person can use this app and grow his business from his home without spending any money on infrastructure. Also it helps to improvise the quality and presentation of food by their timely training and quality assistance.
CONSThe company works on focusing on customers and thats why sometimes customer ask for refund of good food which in some case incur losses to us except that I didn't find any drawback.
Reason for choosing Zomato for Business
Due to commercial on TV and my local friends told me about the company
Jeevan
Staffing and Recruiting, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Zomato Review
My most like about this software zomato is . Its very helpful to order foods and very fast and safe delivery
CONSmy dislike part about zomato is . we need mid night order options in all over india each city and state and each District
Mohammad
Verified reviewer
Computer Software, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
"Most efficient and best online food ordering management system."
Door step delivery.Genuine deals and offer regularly.Hot and delicious food provided.Best choice option.Better option for all small business man.
PROSZomato become the most trusted and valuable company in food ordering market.Zomato helps us to order online any food item.It allows us to save our precious time in this competitive world.Easy to track all the food item. Also we can check real time location of delivery boy.
CONSIt is not providing better customer support.The charges of delivery increasing day by day.Some delivery boy are not polite.Taxes and delivery charges increases in night.
Ganisetti
Verified reviewer
Higher Education, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
Best food delivery platform
Experience with zomato is very good. They are giving coupons and discounts.
PROSThey are providing services very well. They are delivery in few minutes and also provides services in any time. Using this platform we can also book hotels.
CONSThere is no least about zomato very thing is perfect . The packing is very well food items are reached customer in time.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Good app for small restaurants and food joints
Easy to track record and the ability to accept and complete online food orders
CONSThe pricing is steap higher and also it is not same for everyone, i think it should be same for SME
Sumegha
Verified reviewer
Non-Profit Organization Management, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2022
Oh My Zomato Days
Ability to just choose from a wide variety of food and offers, place an order and pay online and to look forward to enjoy your food.
CONSI think anyone and everyone can get on the platform as a seller. I believe Zomato is not thorough with the quality check. Just a fancy name for which I fell for was not enough to get good food. Most often I was disappointed with the quality of food. I used it almost every day in 2018. Also it was a real headache to guide the delivery person with the location. They should be trained well not to bother the customer so much. It has a novelty about it in Indian scenario but the whole process left me so exhausted and on top of it getting over priced low quality food. Often delivery person expected a tip which was quite annoying.
Anonymous
1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2022
Great for Food Deliveries
My overall experience with Zomato Business is great. I definitely recommend it as the go to food delivery application. Hopefully with the next updates they will fix some of the major issues.
PROSWhat I like the most about Zomato for Business is its popularity among the young generation, Its user interface is quite friendly and very easy to use features. Placing a food order has never been easier, and what makes it even better is the customizable item selection.
CONSSome things that I don't like about Zomato for Business is the include the bugs in the order tracking and ambiguity in the review system. I am not sure how they do it but there's definitely something not quite right there.
Navneet
Computer Software, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Zomatoooo
My experience with zomato is overwhelming . The customer support is always there to help.
PROSI am a Zomato pro plus user and I am satisfies with the service it provides. It is very inexpensive and saves you a lot of money. I order from zomato on a regular basis and this helps me save a lot of delivery cost. It has various discount offers also which helps save a lot of money and as it a popular platform so many of the restaurant's are registered with it from which you can order as per your needs.
CONSThe is not much to dislike abut Zomato. I used it a-lot.
Navneet Singh
Verified reviewer
Computer Software, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
The Zomato Review
Overall it satisfies my needs.
PROSIt is one of the best food delivery apps in the market right now. The customer support is very helpful and the app also works very smoothly with a nice user interface. You can get a heavy discount on restaurants. And also pro users can book tables with good discounts too.
CONSThere are no cons to using this software. Everything is fine with this software.
Mayank
Chemicals, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Excellent food delivery facility
One of the best experiences for food till now.
PROSCustomers can quickly and affordably select food from their favourite neighbouring restaurants. They feature a simple user interface that allows customers to select food based on their preferences.
CONSThe meal is occasionally cold when it is delivered.
Matta
Verified reviewer
Education Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best Grocery online delivery app
It is very easy to order any groceries items with in 10 minutes of time and it has many offers for better price and discounts
PROSIt delivers with in given time and it easy to order any groceries in the Zomato application and I mainly preferred for food because it delivers in just 10 minutes
CONSIt should not use current location it the major con of the application always we need enter address
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Must use Zomato
Overall its a good app to use and I highly recommend this app.zomato is the best food delivery app in india right now.
PROSI am using zomato from last few months and its very easy to use and you can order different cuisines food just by few clicks.there are also many discounts on many outlets as well.
CONSThere is nothing to dislike about zomato but some times they fail to deliver our food on time and they didn’t give food delivery from some restaurants.
Arvind
Verified reviewer
Telecommunications, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
A Superior and First-class Food Ordering Platform
Zomato is an extensive food ordering tool. Whenever I feel that I should eat from outside I definitely opt for Zomato to order food online and get the most fresh food that I want.
CONSThe delivery of the food is slow which I consider a dislike of Zomato. I don’t enjoy eating the late delivered food as it gets cold.
Pritam
Research, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
A global food delivery chain
Very good. The customer service is satisfactory, Delivery persons are well mannered.
PROSThe software is light and well-decorated. Regional foods are given preferences and based on the previous orders selected suggestions are useful
CONSThe software is well and good. Only sometimes it shows one closed restaurant as open to deliver
Anonymous
10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed July 2022
Most Popular in Indian Region
Variety of food options, rating features, and delivery services
CONSDelivery charges have been increased recently
Abhishek
Arts and Crafts, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Honest review of zomato
Home delivery of food is the best thing , busy person is ready tospend some extra money for that.
CONSI does not like that it charge to much money on the tax and etc. things from user
Anonymous
201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Best food delivery right now
I had a very decent experience overall. Sometimes working late and all the dine-in are closed but zomato is always available
PROSThe best thing about the zomato business is that now you can order food anytime and anywhere. It is even available in small towns
CONSSometimes the food that is delivered is cold and sometimes they take too much time to deliver the food