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Checkr vs Paycom

Checkr vs Paycom

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Overall Rating
4.6 (276)
4.4 (917)
Ease-of-Use
4.7 / 5
4.3 / 5
Value for Money
4.4 / 5
4.3 / 5
Customer Support
4.2 / 5
4.3 / 5
Functionality
4.5 / 5
4.4 / 5
Last Review Written
September 1, 2024
September 26, 2024
Pros/Cons
  • Pros

  • Very easy to teach people how to use it and it's super great that they can integrate with a lot of HRIS for automation.
  • They were super helpful when we needed a copy of their SOC 2 report for compliance, AND when I needed access to their Canadian Checkr portal. The Support team were friendly and quick to help.
  • My over all experience for the Checkr is Very helpful in a way to determine the most important details of the applicant and I am satisfied on it's service.
  • Cons

  • It didnt tell me what it would search for, such as criminal charges.
  • No paper work, any time results, more to digitialization, no need to store verification forms physically for future use prospective.
  • Ineffective data retrieval. They found a person by the same last name.
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  • Pros

  • The system is very user friendly and our employees enjoy the flexibility of accessing their data on a mobile device. The managers are extremely happy with the custom reports.
  • I like how easy it is to find and verify my own employment/benefit/pay information, and the org chart has been super useful as a new employee at my current company.
  • It has help keep organization a top priority, while being easy to use. Additionally, Customer Support is not only very helpful but always readily available.
  • Cons

  • I very quickly realized that this system was not going to work for our team and moved to cancel our account and the customer service was pretty awful, going all the way up to upper management.
  • The only problem I have is going back to add hours, if I forgot to clock in/out.
  • This software is limited in the sense that when you are trying to do bulk uploading for time cards it will not let you do it if it's towards the end of a pay period.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

Advisor Recommendations

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150 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos