All CompuFACT Reviews
1-13 of 13 Reviews
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Rhonda
Verified reviewer
Wholesale, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Absolute Must Have
They are very personable and answer any questions I have in a timely manner. They didn't try to upsell me on anything that I don't need and are very honest.
PROSI like how easy it is to use, and how I have it integrated with my other HR software. It saves me a lot of time and money.
CONSHaven't really found anything so far that I don't like.
Seth
Information Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Vendor Review
CompuFACT has been a client of mine for a few years now. As a vendor, I choose to only work with clients who demand a high level of accuracy, attention to detail, and adherence to the laws and regulations that we must follow in this industry. CompuFACT meets those requirements and more. SAS Data Retrieval is pleased to call CompuACT our client and would highly recommend them to other vendors, and especially to those in need of an honorable and trustworthy CRA.
CONSHave not had any negative experiences with CompuFACT.
Ashton
Dairy, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
CompuFact Review
I really enjoy the ease and speed of the software. I use CompuFact on a daily basis, so I depend on it greatly and can't be bogged down with slow service. When I encounter an issue, the CompuFact service team are always eager to answer my questions. They also respond well to emails and voicemails; which, is such a big relief. It really makes me feel that they are taking my needs into account.
CONSSome minute concerns are with the results of CompuFact. I don't have a lot of experience with violation terminology, so I need to verify with Compufact customer service what the violation pertains. They always have the answer and help me with every question I may have, so it isn't a terrible con.
Crispin
Entertainment, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
CompuFACT is a company you can trust
Very happy to have used them for our Background Check services. We know here that we're getting the right information and can make informed decisions from there.
PROSThe ease of use of the user portal has made rollout of the Background Check process for my company easy and efficient. And all of the background checks have been factual and done in a timely manner, allowing my company to rest easy in knowing who we're hiring. [sensitive content hidden] have been beyond helpful, and the whole CompuFACT team is aces in customer service.
CONSThe only issues we've seen is the accidental double order on the user side from impatience and clicking the button more than once.
Mike
Utilities, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2020
Compufact is easy to use.
Great customer service and easy to use.
PROSEasy to use, Compufact has features that make using it very easy.
CONSNothing comes to mind about what I like least about Compufact.
Robert
Human Resources, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Compufact
Highly intuitive and easy to use. No need for advanced training.
CONSWould like the integrations with our ATS to improve.
Cynthia
Hospital & Health Care, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Comufact Review
Easy to use. Fast return on the background reports.
CONSI have no complaints about Comufact and their software.
Cathy
Construction, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Background check
We think they work out great! We get a quick turnaround.
PROSPre-existing information came up (& was helpful)
CONSIf we missed a category, it didn't error to tell us that we missed it.
KARLA
Oil & Energy, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Compufact
We run background check on all new employees and yearly motor vehicle records
PROSThe software is easy to use and quick results. E-mail if there is a delay and for completion.
CONSWe appreciate all the software and have no issues
Reason for choosing CompuFACT
The previously used company suggested this as they were no longer going to services our needs
Kate
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Product!
Overall, I am so glad we found Compufact because it has made our business run much smoother and made our lives much easier.
PROSWe are a small company, so Compufact has really helped speed up our membership process by allowing us to get background check results back within 24 hours. It is also easier to keep track of everything online rather than with physical paperwork.
CONSCompufact took a little while to setup, but once we had all the right settings, it has been working great!
Reason for choosing CompuFACT
We chose Compufact because they are a local business and their product filled a need within our company.
Karen
Hospital & Health Care, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Excellent Customer Service
They are always quick to answer any of my questions and calls. They have fast turn around times and their site is easy to use.
CONSI have liked everything about using Compufact.
Lydia
Banking, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
CompuFact Background Checks
Compliance for Background/Credit Checks
PROSThe quick turnaround and the details of the reports.
CONSWe are working to integrate to my HRIS.
Michael
Legal Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Outstanding Customer Service
Employee Background Checks
PROSVery user friendly and quick responses. Excellent customer service.
CONSDoes not apply. I like the software in it's entirety