Crelate Software

Crelate Software

Find out more:

Find out more:

About Crelate

Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, attract and retain talent. By combining opportunity and talent pipelines in a single solution, recruiting and sales teams can work together. Crelate offers ATS capabilities, opportunity management, drag-and-drop workflows, Office 365 integration, text messaging, activity tracking, candidate portals, automatic email tracking, job board posting, resume parsing, built-in recruiting analytics and more. Crelate is a cloud-based application that includes a Chrome Parser extension, Outlook add-in, mobile apps for iOS and Android as well as an i...

Crelate Pricing

Professional, Business, and Enterprise plans are available depending on the level of supports and features desired. Pricing is per user, per month and generous discounts are available for annual subscriptions.

Starting price: 

$89.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Comprehensive Dashboard
Slide 1 of 4

Crelate Reviews

Overall Rating

4.54

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 326 reviews

Elizabeth

Company size: 2-10 employees

Industry: Staffing and Recruiting

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

February 2021

Crelate New User

So far, I enjoy the organization Crelate offers, this is a site truly made for recruiters.

Pros

I like the dashboard view, it organizes your jobs, and activates, nice way to glace and understand your current recruiting state as well as the reports that are offered.

Cons

I did not enjoy the implementation process, so many small details that was broken down into multiple sessions, very time consuming. For pay $750 I thought the implementation/configurations would be taken care of for us and then we would be trained but that was not the case. 2 weeks to get through the process. Our specialist was great, she was very patient and very enthusiastic.

Reasons for choosing Crelate

It offered more than big biller, the job board integration, email configuration, and sales tracking. Overall the ATS CRM options are great.

Reasons for switching to Crelate

JazzHR did not offer CRM and did not provide qualified candidates.

Response from Crelate

Thank you for your review of Crelate. I also use the dashboard view and the reports a fair amount to organize myself and to make quick informed decisions. As we are always looking to improve, having direct and honest feedback about a user's experience is valuable. I will make sure to share your experience with the implementation team.

Replied February 2021

Brian

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

February 2019

Good but many limitations

No benefits over previous CRM. Customer service was an EXTREME challenge. Emails go unanswered. Overall, I would not choose Crelate again. As we grow, we will actively look to leave.

Pros

Software helps organize large amounts of data

Cons

Many items are not intuitive. WAY too many glitches. MANY items not as sold to us. Struggled getting set up. Customer service is really poor. Only works through desktop, doesn't work on iPad or phone, so worthless on the go. Continuous review of contacts is needed to catch errors.

Response from Crelate

Hi Brian - I'm Samantha from Crelate. Thanks for the feedback! It helps make us better. I'm happy to inform you that we recently launched a Crelate Connector mobile recruiting app that allows for: 1. Client and candidate engagement (calling, emailing, and texting) 2. Access to your entire recruiting database on the go 3. Scheduling of activities with candidates such as follow-ups, interviews, and phone screens 4. Viewing and modifying candidate applications, contacts, job opportunities, resumes, and notes associated to each account record We work really hard to be the most supportive ATS and I'm sorry if that wasn't your experience. We'd love to redeem ourselves! Please feel free to contact us at support@crelate.com with your questions/challenges and we'll be happy to help you! Thanks!

Replied June 2019

Brittny

Company size: 11-50 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2021

Intuitive Powerful Software

Pros

We were one of the first users of Crelate and it has really done wonders for my billing and productivity. It is clean, intuitive and extremely user-friendly. The customer service is rapid and patient. It can be used for simplistic applicant tracking to powerful data-searching and captures a ton of important information. I would be lost without it and cannot imagine who we operated pre-Crelate.

Cons

I wish that we had the option to gray out positions when they're on "hold" or not hot anymore.

Reasons for switching to Crelate

No one was using it in my office and it was very clunky and not user friendly.

Response from Crelate

Thank you for taking the time to write this review. It has been a privilege to work with your company for all these years. It makes me happy to know that our product continues to both serve and delight you. Your idea of being able to gray out a position that is "on hold" or "cooled off" is an interesting one. I will make sure to bring that up with our developers.

Replied February 2021

Chris

Company size: 2-10 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2021

No regrets

I purchased Crelate Talent as soon as I opened my new recruiting business and I haven't looked back. It's been an overall great experience and the product continues to evolve with great new features and benefits that we actually use. I highly recommend it for any other growing search firm.

Pros

The software is very intuitive, which means it's easy to train recruiters on and it's easy for them to incorporate into their workflows.

Cons

The reporting and analytics features take a bit of playing with to get used to and to set them up the way you want.

Reasons for choosing Crelate

I had a great experience with the people at Crelate Talent and the product seemed so intuitive to use that it was a no brainer.

Response from Crelate

Thank you for the review. It is great to hear that your training and onboarding of new recruiters is made easier with the intuitive nature of our software. If you ever need support with the training, we offer a daily New User webinar and have some great New User guide at help.crelate.com/en/articles/4120316-new-user-guide

Replied February 2021

Brett

Company size: 2-10 employees

Industry: Staffing and Recruiting

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2021

Simple and easy to use. The IOS/ iphone version of ATS's

Very very good, easy to onboard, easy to get a hold of Customer service, affordable, user friendly.

Pros

It is very simple and user friendly, yet has advanced features at the same time.

Cons

I wish there was an easier way for us to report how much is being made for us on our contract to hire side. If there is a way to better report it or calculate it in the system I would love to know / get some training on it.

Reasons for choosing Crelate

Too expensive and not as user friendly.

Reasons for switching to Crelate

Both were trying to be too complex while not being user friendly, hard to train new recruiters on, even once trained the info was still in weird places.