About Crelate

Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, attract and retain talent. By combining opportunity and talent pipelines in a single solution, recruiting and sales teams can work together.

Crelate offers ATS capabilities, opportunity management, drag-and-drop workflows, Office 365 integration, text messaging, activity tracking, candidate portals, automatic email tracking, job board posting, resume parsing, built-in recruiting analytics and more.

Crelate is a cloud-based application that includes a Chrome Parser extension, Outlook add-in, mobile a...


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318 Reviews of Crelate

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(184)

184

4 stars

(120)

120

3 stars

(13)

13

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 318 results

July 2020

User Profile Picture

Eric from Catalyst Recruiting

Verified Reviewer

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2020

Crelate Talent - by a recruiter

I can track jobs, candidate progress, status, etc, very very easily The customer service is great. A bit slow - no one is there when you call - but they call you back, are very friendly and very thorough

Pros

1. Implementation consists....of a few minutes of work with the support team to get going 2. They can do a data conversion fairly quickly. 3. Learning to get started in it in is fast and intuitive. Then, as you learn more about it and figure out how to do things better, you can change what you do - and your prior work is not completely messed up! 4. Integration with my company website and with job boards is simply fantastic

Cons

Data conversion is expensive - but, I guess, so is everyones....

Reasons for Choosing Crelate

I compared features and reviews, then discarded Zoho, as the others were more in line with what i wanted. I then trialed Big Biller, PCRecruiter and Crelate and found Crelate to match what i need, has intuitive interface and is expandable to some interesting new features.

Reasons for Switching to Crelate

I really wanted an up to date SaaS platform that made it simple for me to see what is going on. Crelate does that!

Response from Crelate

Replied July 2020

Thank you for taking the time to write this review. I must agree with you about your third point. Being able to evolve your process, and keep your prior work, is something I have become thankful for too.

October 2020

Ron from Bell Falls Search & Consulting

Verified Reviewer

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2020

Best ATS for recruiting firms!

I couldn't be more happy with the transition to Crelate from our previous product. Their team truly understands the problems we are trying to solve and is extremely responsive. Their feature set continues to increase rapidly and is always very relevant.

Pros

Several items: - ease of configuration and customization - profile parsing from LinkedIn - job board management / website integration - email sync and candidate communication management - analytics - speed and relevance of new feature release - extensive help resources, training videos, etc.

Cons

- exporting data is not straightforward and requires additional vendor developer cost -

Reasons for Choosing Crelate

- Features, Functionality, Sales Process, Transparency into current state vs future state of product

Reasons for Switching to Crelate

- lack of feature & functionality evolution in previous product - sporadic customer service

Response from Crelate

Replied October 2020

Thank you for taking the time to write this review. It is awesome to see how our tools, features, and trainings are helping to make your work easier.

October 2021

Chris from Silicon Valley Pricing

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

October 2021

Great UX/UI but they over promise and under deliver on almost everything

If they fix some easy things with the software and figure out some of their process it would be an amazing software product. But I've been asking for my resumes for 3 weeks and instead of offering me a refund or anything they almost blame me.

Pros

The software is very easy to use and a great tool to be. It is very user friendly.

Cons

I've been waiting almost 3 weeks for them to upload my resumes because they are now getting rid of their office space and are having technical issues.

Reasons for Switching to Crelate

Jobdiva doesn't compare and it's UX/UI is horrible.

October 2020

Matt from CCS IT

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

October 2020

Review of Crelate ATS

Lack luster. It get the job done most of the time, but would like to see a more robust product offering and user friendly UI.

Pros

Quick and easy to deploy compared to competitors in the market. Easier to administer than similar products.

Cons

Product support is lacking. Very difficult to get the support when you need it, and there is limited training information available. There pricing is on the high side for the level of product you get. The UI feels and looks very dated and is not as intuitive as some of their direct competitors.

Reasons for Choosing Crelate

It was already in use when I joined the company and we renewed our contract because the expense and time to move to an alternate product was put on hold due to COVID.

Response from Crelate

Replied October 2020

Thank you for taking the time to write this review. Your feedback will be shared with the company and used to help us improve.

July 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

July 2021

Love the profile tracking!

Pros

All of the integrations for our applicants and email tracking. When I visit a profile, I can see every email to and from a candidate and easily track progress.

Cons

It seems like it is fairly easy to create duplicate accounts by mistake. They're easy enough to merge when you realize, but it is an annoyance.