Very Satisfied with this company

We have been very satisfied with GoodHire. The system is fast and dependable and the very few times we have had problems the phone service has been friendly and excellent.

Pros

Very reasonable priced, very efficient and fast, very easy for us and our clients to use

Cons

There are no drawbacks with this product.

Easy & Quick results

Pros

Integration was super easy. Once we were given the types of screenings and services offered, we picked our default screening and customized other options depending on the needs of the client and the type of position. The system is very easy to use!! From beginning to end, very user friendly! The notifications are great also, when a candidate didn't fill in their info, info was provided and their running the screening, etc.

Cons

Honestly, there is nothing that we don't like. I've used other background screening companies at previous companies and none have been as user-friendly and quick turnaround time on screenings as Goodhire!

Lots of Back and Forth

Its a legitimate verification service. If I was going to hire somebody, I know they are reliable to get the facts right.

Pros

I liked that it was a third party that was interested in getting you verified as quickly as possible.

Cons

If my information didn't match up exactly it would bounce back. If references didn't answer a phone call I would get flagged. It was frustrating coordinating with job, background check and making sure everything matched. There was a problem when I wrote the wrong end date to a job.

Optimal Solution for Remote Team Members

My overall experience has been fantastic! Everything has been streamlined and become so much more efficient, just the sheer hours saved over the course of the year is far worth the investment!

Pros

This software provides me the ability to request confidential information from team members all across the U.S. It sends me updates as needed, not in excess. The reports back are extremely timely which keeps our hiring process moving efficiently along. In addition, GoodHire. connects seamlessly with our HRM platform, BambooHR. All records are kept where they belong, with each employees' file, it is kept private from everyone except for myself and senior leadership. I strongly recommend this platform to anyone with remote team members.

Cons

The only slight deterrent would be in regards to the pricing. I understand and acknowledge that having the ability to run additional items for different positions is standard, but with "so many" options, this can begin to make the background report pretty pricy. *Please note--thus far I do not need access to these features, this is merely my personal view should I ever come to a time and place whereby I need these "extras."

Simplified Our Background Check Process

So far we have had a great experience with GoodHire. That fact that it integrates with our applicant tracking system, Greenhouse, has made requesting and keeping track of background checks much easier.

Pros

Integration with Greenhouse/ease of use and ability to select add on check options if needed.

Cons

Was a small challenge to set up and integrate with Greenhouse initially.