GoodHire

RATING:

4.76

(114)

About GoodHire

GoodHire offers tech-enabled services to help businesses streamline processes related to pre-employment background checks, ensuring compliance across federal, local, state, and industry regulations. This solution helps HR teams monitor results and updates in real-time within GoodHire's centralized dashboard. GoodHire allows businesses to review candidate results and receive automated notifications about status updates, facilitating hiring processes. Candidates can utilize a self-service online platform to provide required information, e-sign documents, access results, get answers to queries, and file disputes. Additionally, GoodHire lets employers automate tasks such as adjudication, consent collection, drug test scheduling, reporting, and more. GoodHire comes...

GoodHire Pricing

BASIC: $29.99 STANDARD: $54.99 PREMIUM: $79.99: PER REPORT

Starting price: 

$29.99 one time

Free trial: 

Not Available

Free version: 

Not Available

GoodHire hiring reports
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GoodHire Reviews

Overall Rating

4.76

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 112 reviews

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2019

Very Satisfied with this company

We have been very satisfied with GoodHire. The system is fast and dependable and the very few times we have had problems the phone service has been friendly and excellent.

Pros

Very reasonable priced, very efficient and fast, very easy for us and our clients to use

Cons

There are no drawbacks with this product.

Kiara

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2020

Easy & Quick results

Pros

Integration was super easy. Once we were given the types of screenings and services offered, we picked our default screening and customized other options depending on the needs of the client and the type of position. The system is very easy to use!! From beginning to end, very user friendly! The notifications are great also, when a candidate didn't fill in their info, info was provided and their running the screening, etc.

Cons

Honestly, there is nothing that we don't like. I've used other background screening companies at previous companies and none have been as user-friendly and quick turnaround time on screenings as Goodhire!

Reasons for choosing GoodHire

Our sales rep,[SENSITIVE CONTENT HIDDEN] was very responsive and understanding of our business. He was very open about pricing and checked in even after implementation. We really like the turnaround time and accuracy of the screenings. The portal was up and running within 36 hours and we were running screenings right after. The portal is also super easy to use and navigate. Invoicing is always the same time of each month and accurate, no issues there.

User Profile

Caleigh

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

June 2020

Lots of Back and Forth

Its a legitimate verification service. If I was going to hire somebody, I know they are reliable to get the facts right.

Pros

I liked that it was a third party that was interested in getting you verified as quickly as possible.

Cons

If my information didn't match up exactly it would bounce back. If references didn't answer a phone call I would get flagged. It was frustrating coordinating with job, background check and making sure everything matched. There was a problem when I wrote the wrong end date to a job.

Joleen

Company size: 51-200 employees

Industry: E-Learning

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

August 2019

Optimal Solution for Remote Team Members

My overall experience has been fantastic! Everything has been streamlined and become so much more efficient, just the sheer hours saved over the course of the year is far worth the investment!

Pros

This software provides me the ability to request confidential information from team members all across the U.S. It sends me updates as needed, not in excess. The reports back are extremely timely which keeps our hiring process moving efficiently along. In addition, GoodHire. connects seamlessly with our HRM platform, BambooHR. All records are kept where they belong, with each employees' file, it is kept private from everyone except for myself and senior leadership. I strongly recommend this platform to anyone with remote team members.

Cons

The only slight deterrent would be in regards to the pricing. I understand and acknowledge that having the ability to run additional items for different positions is standard, but with "so many" options, this can begin to make the background report pretty pricy. *Please note--thus far I do not need access to these features, this is merely my personal view should I ever come to a time and place whereby I need these "extras."

Reasons for choosing GoodHire

We selected GoodHire as it was the platform that best met the needs of creating optimal efficiency, fast and accurate results, as well as the API connection to our HRM.

Kari

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2019

Simplified Our Background Check Process

So far we have had a great experience with GoodHire. That fact that it integrates with our applicant tracking system, Greenhouse, has made requesting and keeping track of background checks much easier.

Pros

Integration with Greenhouse/ease of use and ability to select add on check options if needed.

Cons

Was a small challenge to set up and integrate with Greenhouse initially.

Reasons for choosing GoodHire

Better pricing, ability to run reports, better customer service, GoodHire was recommended to us by an HR professional with another company.

Reasons for switching to GoodHire

Better pricing and ability to integrate with Greenhouse.