iSolved

Paychex Flex

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Ratings & Reviews

Overall Rating

3.83 / 5 (102)

4.07 / 5 (952)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

3.0 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

February 19, 2020

June 3, 2020

Pros/Cons

  • Pros

  • Great customer service and very user friendly.

  • It does payroll very well and is easy to use for the end user.

  • Cons

  • The mobile capability is weak - the app works great but only includes a few options, and the website is not optimized for mobile devices.

  • I tried calling to get back into my account and nobody answered, on top of that their voicemail box was full so I couldn't even leave a message! Horrible

  • Pros

  • It was easy to use and navigation on website was easy. Phone application was also easy to navigate. Made clocking in and out simple and fast.

  • It's very easy to learn and use, and the mobile app is very handy when you're on the go. I also like the ability to look at your entire weeks hours whenever you want

  • Cons

  • We had some issues in the beginning with staff not being able to clock in and out but once you get all of the kinks worked out its great.

  • there were times when the phone application would get stuck and freeze but restarting application always fixed the issue.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots