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Zenefits

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Ratings & Reviews

Overall Rating

3.83 / 5 (102)

4.12 / 5 (646)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

3.0 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

February 19, 2020

May 29, 2020

Pros/Cons

  • Pros

  • Great customer service and very user friendly.

  • It does payroll very well and is easy to use for the end user.

  • Cons

  • The mobile capability is weak - the app works great but only includes a few options, and the website is not optimized for mobile devices.

  • I tried calling to get back into my account and nobody answered, on top of that their voicemail box was full so I couldn't even leave a message! Horrible

  • Pros

  • It's easy to navigate and I like the look of it. The insurance set-up is VERY easy to use and always quick.

  • Great value for the price! It is easy for our employees to navigate. I like the process for open enrollment.

  • Cons

  • Some features of the product still require some admin work. It makes a great user interface but not the backend filing, compliance testing, etc that would eliminate some admin work.

  • Reporting features could be improved- it is something I see Zenefits working on, but I still end up having to massage the reports in excel to get what I need.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots