Multiplier

RATING:

4.7

(41)

About Multiplier

Expanding to new markets can be expensive, tedious, and time-consuming. Taking the time to hire talent from around the world and maintain compliance carefully is complex. Multiplier, a leading global employment platform founded and backed by esteemed investors like Sequoia, Picus Capital, and Golden Gate Ventures, empowers businesses of all sizes to employ and onboard employees compliantly, in any country in the world, without having to set up their entities. Companies focus on hiring their talent, our platform takes care of everything beyond that. From onboarding to payroll, compliant benefits, and taxes, we've got everything needed to make borderless employment easy and hassle-free. Multiplier enables businesses to engage with talent legally and effortlessly. Our ent...
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Multiplier Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Multiplier

1 - 5 of 41 Reviews

User Profile

Pauline

Verified reviewer

Furniture, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Stress-free freelancer management

Best expert team that solves queries for you in a jiffy. Best solution for companies engaging with 10s and 100s of freelancers.

PROS

They removed the need to use different solutions and partners to manage freelancers. For a fair price, Multiplier provides the best solution to manage several employees at once.

CONS

Looking forward to more top-notch features within the platform.

Reason for choosing Multiplier

The user experience is just so much better.

Jeff

Venture Capital & Private Equity, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Onboarding employees in Indonesia and Vietnam with Multiplier is super easy!

We needed onboarding for employees in Vietnam and Indonesia. With Multiplier, we were able to do that easily.

PROS

You can quickly onboard employees from anywhere. We onboarded employees in Vietnam and Indonesia, without any hassle.

CONS

Nothing so far. We like their platform a lot!

Reason for choosing Multiplier

Better coverage in Southeast Asia, and much better features.

Frances June

Medical Practice, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2023

Bad Customer Service

very bad service.

PROS

I do not know what I like most about it because I am having a horrible experience with it

CONS

Their customer service is really slow. One time I asked about my pay from my freelance contract, a rep told me I haven't started yet so I won't be getting paid WHICH WAS WRONG BECAUSE MY PAY WAS ALREADY ON ITS WAY. another time I asked adding dependents to my insurance, it took them A WEEK TO REPLY with NO HELPFUL INFORMATION. I asked for the process of adding dependents, and was given a reply of "send an approval to add dependents." that was my whole freaking question.

User Profile

Sakshi

Verified reviewer

Internet, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Choose Multiplier for expanding your business in India

PROS

Available in most of the countries we hire in, help us with the local compliances and the pay structures

CONS

We have had issues in onboarding new candidates a couple of times, mainly due to miscoordination between teams. Issues were resolved fast by the Multiplier team, and there were no further challenges

Reason for choosing Multiplier

Better pricing, Asia focus and standardized processes

User Profile

Andrew

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Best solution for businesses with remote teams

We have moved our entire team to the platform. We are able to run payroll for team members in the USA from the platform itself where we already have a local entity. Multiplier has removed the need to depend on multiple partners

PROS

Highly useful for distributed teams. You can manage all of your employment needs - from onboarding and paying to terminating- from literally anywhere. We were able to generate employment contracts, offer competitive benefits and pay employees on time with just one partner. We were able to scale fast and risk-free.

CONS

We are happy so far as it has solved all of our needs.