Namely

RATING:

4.16

(421)

About Namely

Namely makes life easier for you, your boss, and your employees. Sounds nice, right? Namely gives you the resources, technology and people to support your company every step of the way throughout your HR process and landscape. With modern, intuitive technology and a world-class team of HR experts, Namely empowers people teams with an all-in-one HR solution designed for mid-sized businesses (25-1000 employees). Namely is an HR solution for people leaders who want to save time, avoid error and build culture. With Namely, you get everything you need to build a better workplace through our single platform that is implemented with your unique business needs in mind. Namely’s all-in-one solution allows you to: - Streamline all of your HR data - Run and manage payroll with...
Namely News Feed: Your home base to make announcements, express appreciation, and to celebrate important milestones.
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Namely Reviews

Overall Rating

4.16

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Showing 1 - 5 of 418 reviews

User Profile

Sanskriti

Verified reviewer

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

4

October 2020

Namely keeps us connected and focused at work.

Namely has helped us to manage the workforce, employee retention, understand data and insights within our organization, and keeping us connected in a single package, and we are able to benchmark our productivity, accountability, and credibility in terms of HR. We are able to set time cards, clock-in features at work, as a result, we are able to get optimum results. Managing time-off requests, sick leave(vacation) for employees has been a lot easier, and also the reporting and analytic feature of Namely has helped to keep track of every record at work. Overall, Namely has helped our organization in managing the workforce, employee engagement along with payroll, benefits, and talent management.

Pros

Namely is simply a great platform for HR, Payroll, and benefits management within the organizational framework, as it helps to create better workplaces with varying functionality to adapt in small to mid-size businesses and comply with different regulations at work.

Cons

No particular downsides of the software. Sometimes, I got a problem syncing employee's data to Namely. The API call is not worth handled by the application and keeps me disconnected. Hope this would be solved in the next update.

Response from Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that Namely helps you manage your workforce, keep employees engaged, and build a better workplace.

Replied November 2020

Asher

Company size: 51-200 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2021

Great All in One System for SMBs!

Friendly support staff, easy to get set-up, many self-service tools and customizations and always improving. I am very happy with Namely.

Pros

Easy to use, modern interface with many customizations. Excellent Onboarding tools with e-signatures that create a great first impression with new hires. Integrates with our ATS

Cons

Some features could be a little more polished, but none of it critical.

Reasons for choosing Namely

More features, more self-service customizations

Reasons for switching to Namely

Sentric's goal-setting features were sub-par.

Response from Namely

Thank you for your review! We really appreciate your feedback and look forward to continue enhancing our platform to continue giving you the functions and flexibility that fit your company needs.

Replied February 2021

Anonymous

Company size: 201-500 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

December 2018

Avoid at all costs

Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement

Pros

It's pretty. There is really no other pro.

Cons

HRIS: No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC There's no way to see a PTO accrual history Employees are not alerted when their address format is invalid Only one set of holidays - UK sees all US Holidays When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS Doesn't auto track history of Job titles Need to manually assign PTO to employees not automatic Leave approval amends, not sent Lack of point in time reporting Does not auto assign pay group based on the type of pay entered Payroll: You can't retract partial payments Had to print W2s and sort through employees that electronically consented and send out those that did not "We have to do all of the calculations manually when there is a comp change in the middle of a pay period " Invalid addresses prevent us from proceeding with payroll We are unable to easily add "time and a half" for employees who work on holidays Takes weeks to add a new department code Tax withholdings do not flow seamlessly from HRIS to Payroll If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this Employee ID do not flow over to HRIS Manually have to add holiday pay for employees does not flow into payroll You have to manually exclude employees from payroll once terminated Time and attendance: Time card entry is tedious PTO doesn't communicate to Payroll You have to man

Matthew

Company size: 51-200 employees

Industry: Veterinary

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

November 2022

Easy integration and usage.

Pros

I liked that this was a one-stop-shop for all things HR and payroll. Functionality was easy and entire platform was intuitive.

Cons

The price. As with anything, good service comes at a premium. At least we got what we pay for.

Reasons for switching to Namely

Paycor was not as intuitive as namely.

Response from Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that you've enjoyed using our streamlined platform.

Replied December 2022

Patricia

Company size: 51-200 employees

Industry: Retail

Time used: Less than 2 years

Review Source 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2020

Great Service

In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.

Pros

I find the Help Community to be a great asset and feature when you are looking for. quick response. I have to say with all that is happening with COVID-19 Namely has been on top of every new law.

Cons

The ability to run reports and headcount.

Reasons for choosing Namely

The Facebook like feature.

Reasons for switching to Namely

We wanted a system that allows our team members to go in and utilize the system. Namely offered us this service and it has been a great experience thus far.

Response from Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that you have found your service team and the Namely Help Community to be helpful - especially during this difficult time.

Replied July 2020