I've never seen anything like it in all my years participating in every aspect of the hiring process. It makes sense, it's extremely well executed, and it adds so much value to the process for everyone involved. Right now this software would be globally successful and after meeting one of the rep and hearing what's on the roadmap this is truly a game changer. If you aren't using Pinpoint you're wasting your time!

How the team are approaching this is truly mind blowing. Without a doubt it accomplishes the task of sourcing and managing the recruitment process better than anything else out there. The app has a ton of small details that make it easy and pleasant to use for everyone from the applicant to the recruiter, hiring manager, and CEO. It's saved us so much time and money in our hiring and has helped us find talent we wouldn't have with traditional methods. If you don't believe me, ask for a demo. You'll see in the first five minutes why you should use this product and in the next five you'll see why this is going to be a globally successful tool that will disrupt the entire space. I'm the CTO at my company and we're constantly looking for tools to save us time, make us more efficient, and increase our value. I've never had a demo for something, then practically begged to sign up right then and there. They have such a talented team, good long-term strategy, and quality product it's going to be fun to watch them change how everyone currently thinks about this.

That I didn't find out about it sooner! After the demo I didn't have many questions about things I'd maybe want to see in the future and he had already thought of them

The top three things I like most about pinpoint. #1 The way it is visually organized and its ease of use. You can easily customize the process to your liking and it doesn't look or feel like a 1990's program while doing so. #2 The customer service is on point. As the company grows I am introduced to new people and everyone continues to be extremely helpful and quick to respond. #3 The system continues to evolve for the better. They are always making advancements to the program and introducing new features, which I love.

It has a few limitations, but they are constantly updating the system to address these limitations and make the program easier to use and more bespoke to each users needs.

It's fine, some of my issues could be fixed if I paused and reset some of the template structures. It's better than Lever for multiple reasons as a cheaper price point. Our main reason for selecting pinpoint was a discount for startups/small companies. Compared to some of the other options on the market at the moment like Ashby and Team Tailor who are both similar price points, it's lacking some of their nicer features.

Scheduling function is nice, can easily set up links for candidates to schedule with multiple people at once i.e. Add 4 options and it will allow them to schedule with 2 that are available. Being able to showcase hiring manager profiles and interview processes on careers page.

I would love to be able to more easily see candidates across multiple jobs in one screen. The way some of the UX is structured, you can get lost in what you need to change and where and can't edit a lot of things on the fly. For example to set up an interview template, you need to set an interview template, an email template, a scorecard but you really need to set the interview template last even though it feels like it should be the parent. Then there are parts of emails that you can't edit, it will pull copy from another field in the interview template so if you want to change that you have to exit, go to templates, edit template and start again. But even then, they've made some elements not editable at all. Then other things like candidate notes and messages locking in at a job level, so hiring managers review a candidate for their job and don't see the previous feedback and notes unless they first navigate to "other applications" first. Hiring managers are often missing things as it's not designed for them to navigate instinctively. Reporting looked nice in demo but I find it's missing some key measurements, progression rates through interview stages needs to be hacked to be tracked and not as easy to find as other ATS. Lack of automations available at the moment, not many triggers available to connect with Zapier either. They've made some fixes to confusing decisions (candidates use to have email fields separated by job) but overall I find new features slower to release than other ATS I've used.

Overall, I have enjoyed working with Pinpoint! There are some great advantages to using Pinpoint for your recruiting process to save time. There are always things to be improved and the CS team is great to work with.

Great automation features for the ATS platform and interview scheduling! Lots of time saved.

Onboarding module can be improved - which is in the works!

The support and guidance that Pinpoint has provided us has been first class. They have supported us every step of the way right from pulling the business case together to training our people and continue to provide ongoing support to us. The feedback from our business on the software has been very positive. Pinpoint work in a very collaborative way and listen to our ideas and requirements and wherever possible provide a solution. The main driver for us for this solution was to reduce our time to hire, provide a better experience to our candidates and hiring managers, and reduce our reliance on agencies. After less than a month of having this solution we are already seeing the benefits.

Provides a great candidate, line manager and HR experience. Look and feel is very modern and easy to use Not only is it a recruitment portal but more important it is a talent sourcing tool

Nothing so far