About SmartRecruiters

SmartRecruiters is a web-based hiring platform designed with the end-user in mind. The solution is suitable for companies with more than 50 employees in almost any vertical, and since it runs in a browser, it works well on all platforms, including Macs, PCs, iPhone, and Android. Applicant tracking and applicant sourcing applications make this a platform for all hiring needs. Additionally, SmartRecruiters' hiring success team offers support/training services to help companies reach their recruiting goals.

With a user-friendly interface, users can navigate to post a job, apply for a position, review a candidate or remove an applicant from consideration with a few clicks. The solution also offers managers and recruiters a mobile hiring app, with m...


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129 Reviews of SmartRecruiters

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(57)

57

4 stars

(48)

48

3 stars

(17)

17

2 stars

(5)

5

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 129 results

March 2018

User Profile Picture

Joanna from CapTech Consulting

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

A collaborative platform that is advancing our talent acquisition strategy

Pros

simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.

Cons

Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters - yet, we have to build integrations for solutions that integrate with HCM

March 2020

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

I love Smartrecruiters!

I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very straightforward.

Pros

Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process. It makes scheduling and creating interviews so easy with their calendar integration. There is also awesome integration with Docusign to make signing and completing offer letters so easy for candidates.

Cons

There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.

Reasons for Switching to SmartRecruiters

We essentially had to make the switch because we were acquired by another agency.

December 2021

Samantha from Stylesyh

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

2.0

December 2021

Job search using SmartRecruiters

Pros

I like the feature that there is a progress tracking system that you can see what stage of your job application is

Cons

Most of the opportunities are US-based and a lot of them are from LinkedIn

Reasons for Switching to SmartRecruiters

Just to see if there is other option

June 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2021

GREAT tool!

Honestly its great ! exactly what we needed with all the features we were looking for !

Pros

We've left Workday Recruiting for SmartRecruiter (linked to Workday) and it solves all of the issues we were having with the other system. Nothing bad to say its great !

Cons

I honestly am having a hard time to say something i like the "least". The only thing, its SUPER minimal, I would say when posting you need to "add to cart" where you're going to post ? I find that odd.

Reasons for Switching to SmartRecruiters

Workday recruiting wasn't offering everything that we needed

March 2018

User Profile Picture

Matthew from Citizant

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2018

Smart Recruiters is, as a whole, a fantastic company/software. That sums in my thoughts.

The intuitiveness /usability of the system is a huge benefit. We're able to move candidates through the process very easily. A complaint though, the included job aggregators are pretty irrelevant

Pros

The BEST piece about this software is the fact that new features (taken from the community of SR users) are constantly being developed and we get monthly releases. Obviously, the user interface is very intuitive and easy to teach new managers. We just completely overhauled our entire Recruiting process, and the easiest part of that herculean effort was changing the process in SR.

Cons

Notifications are kind of a bugger. There's a feature that allows constant notifications, but the only person that can get those constant notification is the hiring manager. Why not the Recruiter too? Recruiters at my company live in this system day in and day out, hiring managers hop in and out as needed, so we're the ones that need the notification (along with the hiring managers).