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Paychex Flex

Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated service center to help meet the HR needs of employers of any size and industry. With a single login, users can ...Read more about Paychex Flex

QuickBooks Payroll

QuickBooks Payroll is a technology-enabled HR services platform that offers human resource (HR) and employee management services for small businesses. Serving clients across multiple geographical regions, it helps organizations ma...Read more about QuickBooks Payroll

TriNet Zenefits

Zenefits is an all-encompassing HR SaaS platform designed specifically for small to midsize businesses. The Zenefits People Platform includes a robust offering spanning HR, Benefits, Payroll, Well-being and Performance apps that c...Read more about TriNet Zenefits


Justworks makes it easier to start, run, and grow a business. With Justworks, entrepreneurs and their teams get access to big-company benefits, automated payroll, compliance support, and HR tools - all in one place. Justworks PEO...Read more about Justworks

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Greenhouse is the leading hiring software for growing companies. Thousands of the most successful companies, like DoorDash, Betterment, Wayfair and DocuSign, use Greenhouse to optimize all aspects of their hiring and onboarding. W...Read more about Greenhouse

APS Payroll

Automatic Payroll Systems (APS) has a mission: to make payroll and HR easier. They have been providing payroll and tax compliance services to companies since 1996. In 2004, APS released its cloud-based solution for workforce manag...Read more about APS Payroll


isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce ...Read more about isolved


Namely provides modern, intuitive HCM solutions including scalable technology, expert managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely em...Read more about Namely


Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, att...Read more about Crelate


Checkr is an AI-powered staffing and background screening solution. This solution enables employers to perform background checks, while reducing complexity, mitigating risks, and increasing productivity within the hiring process. ...Read more about Checkr

ADP TotalSource

ADP TotalSource is a full-service HR solution for SMBs. It provides cloud-based HR technology paired with a team of experts to help businesses handle payroll, employment tax, employee benefits and benefits administration, HR polic...Read more about ADP TotalSource


SmartRecruiters is a web-based hiring platform designed with the end-user in mind. The solution is suitable for companies with more than 50 employees in almost any vertical, and since it runs in a browser, it works well on all pla...Read more about SmartRecruiters


Pinpoint is the fast, flexible Applicant Tracking System designed for in-house talent acquisition and HR teams at organisations making between 15 and 5,000 hires per year. Most Applicant Tracking Systems force you to choose: Woul...Read more about Pinpoint


Sense is a hiring solution, which helps staffing agencies recruit, retain and redeploy candidates for small to large organizations by automating communication with applicants. It allows professionals to create custom hiring workfl...Read more about Sense


AmazingHiring is a cloud-based solution that helps businesses of all sizes manage applicant sourcing processes across multiple social networking platforms and professional communities, including GitHub, Linkedin, StackOverflow and...Read more about AmazingHiring


m|ployee is built on Salesforce and provides Enterprise solutions to staffing & recruitment agencies; including but not limited to CRM, ATS & Mid Office including Labour Agreements, a rates management framework, time capture and ...Read more about mployee


A full-service broker, PeopleStrategy offers expert benefits consulting, intuitive HR software and comprehensive administrative services to provide employers with a single source for the tools and resources to attract, manage and ...Read more about PeopleStrategy

4.0 (6 reviews)


Execupay is a technology-enabled HR solution offering payroll, background check, and benefits management services for small to midsize businesses across many industries. Execupay's customer service team can assist HR managers with...Read more about PlatinumHR

3.3 (3 reviews)


Rolebot is a technology-enabled staffing service designed to help teams hire talent as per company requirements by ranking candidates against peers. Rolebot's team uses an artificial intelligence (AI)-enabled approach to help recr...Read more about Rolebot

1.0 (1 reviews)


Bevov is a cloud-based recruiting platform that helps businesses streamline recruiting through automated sourcing, background screening, and applicant tracking. This all-in-one AI recruiting platform has vital features, including ...Read more about Bevov

5.0 (1 reviews)

Buyers Guide

Last Updated: March 16, 2023

Buyers Guide

If you are a business owner or recruiter, you know that finding the right applicant for an opening is no easy task. Not only do you need to create a pool of applicants but you also need to match the qualifications, experience, and skill set of each applicant to the job opening.

There are interviews to be conducted, compensation negotiations to be done, follow-ups to be made, etc. Even after all these, sometimes no applicant could be finalized and the whole process might need to start all over again.

Staffing services such as headhunters, recruiting firms, and staffing agencies can help cut short this complicated process. To give a better understanding of how these services can help, we have prepared this guide.

What are staffing services?

Staffing services are providers such as headhunters, recruiting firms, and staffing agencies that take on the responsibility (in varying degrees) of finding appropriate employees for other businesses. These providers build applicant pools and match applicants to the requirements of available job openings.

Some providers also conduct preliminary interviews to filter non-suitable applicants.

Common offering of staffing services

Typically, staffing services offer the following core offerings:

Job posting

Post job openings on different media such as career page on own website, social platforms, and third-party job boards.

Applicant tracking and matching

Collate applicant information such as qualification, skill set, location, job history, and compensation and match their profiles to available job openings.

Interview scheduling

Schedule calls and interviews between applicants and employers and send updates to all stakeholders.

Pipeline management

Track the pipeline of job openings and have visibility into the lifecycle events of each opening.

Temporary staffing

Match temporary or stand-in staff for job openings. This is usually helpful for businesses looking for blue-collar employees.

What type of client are you?

Picking the right staffing services provider can be challenging. Hence, it is important to understand what type of client you are and what type of provider is appropriate for you.

Businesses looking to fill executive-level openings or white-collar jobs with niche skill requirements: Explore independent headhunters who identify and approach suitable candidates for such job openings that require high-level skills or offer high remuneration. These consultants work on a commission basis—they only get paid after an applicant is placed on the job.

Businesses looking to fill positions temporarily: If your business is looking to fill blue-collar openings or positions that are shift-based and don’t require highly specialized skills, temporary staffing services could be appropriate for you. These providers have a ready pool of applicants that they align to temporary job openings.

Typically, the applicants are on the provider’s payroll and the client pays the provider. Some temporary staffing services also offer temp-to-hire services that allow employers to absorb the temporary staff into a permanent position if the person fits the role satisfactorily.

Businesses looking to fill entry to mid-management level white-collar job openings: Recruiting agencies are suitable for such requirements. They help employers source applicants from multiple sources and filter out the best ones for interviews.

Such providers typically serve businesses of all sizes. They serve as external consultants, working on a commission basis.

Businesses looking for industry-specific staffing: Whether it is blue- or white-collar, if the job opening requires industry-specific know-how, industry-specific staffing providers are appropriate for you.

Typically, these providers cater to a particular industry, such as healthcare or hospitality, and only enlist applicants and employers within that industry. They can provide permanent as well as temporary staffing and have a business model similar to recruiting agencies.

Benefit of staffing services

Staffing services providers help businesses streamline the hiring process and save time on sourcing applicants for job openings.

Save time on resume screening: Staffing services usually have a central repository of applicants that can be quickly matched with enlisted jobs. This helps organizations save time and effort required for sourcing and screening resumes and instead look at select candidates pre-screened (and occasionally, pre-interviewed) by the staffing provider. The client organization can expend the saved time and resources on core business operations.

Key considerations when choosing staffing services

With multiple staffing services on the market, it can become difficult to select one. To help you, we have listed a couple of considerations to keep in mind when choosing a staffing services provider:

Compliance and equal employment opportunity (EEO) handling: It is important for all businesses to comply with the labor and job laws applicable to their area of operations. Additionally, they must ensure EEO to ensure all applicants are judged fairly, irrespective of gender, race, or any other bias. So, make sure that the services provider you choose complies with the requisite laws and policies as well as facilitates EEO hiring.

Security of applicant and employer data: Most information on applicants and employers that staffing services obtain is confidential. When shortlisting providers, check on the data security measures they have in place.