Finding software can be overwhelming. Software Advice helps businesses of all sizes choose the right staffing services to streamline their hiring process.

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Paychex Flex

Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated service center to help meet the HR needs of employers of any size and industry. With a single login, users can ... Read more

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Zenefits

Zenefits is an all-encompassing HR SaaS platform designed specifically for small to midsize businesses. The Zenefits People Platform includes a robust offering spanning HR, Benefits, Payroll, Well-being and Performance apps that c... Read more

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QuickBooks Payroll

QuickBooks Payroll is a technology-enabled HR services platform that offers human resource (HR) and employee management services for small businesses. Serving clients across multiple geographical regions, it helps organizations ma... Read more

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APS

APS has a mission: to make payroll and HR easier. They have been providing payroll and tax compliance services to companies since 1996. In 2004, APS released its cloud-based solution for workforce management. APS delivers a s... Read more

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Greenhouse

Greenhouse is an applicant tracking system and recruiting solution designed to help businesses find suitable candidates, conduct interviews, and optimize their recruiting process. Greenhouse offers professional recruiting services... Read more

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Namely

Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent manage... Read more

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Crelate

Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, att... Read more

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isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Their solutions are delivered directly or through their partner network to more than five million employees and 145,000 employers — who us... Read more

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ADP TotalSource

ADP TotalSource is a full-service HR solution for SMBs. It provides cloud-based HR technology paired with a team of experts to help businesses handle payroll, employment tax, employee benefits and benefits administration, HR polic... Read more

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Justworks

Justworks makes it easier to start, run, and grow a business. With Justworks, entrepreneurs and their teams get access to big-company benefits, automated payroll, compliance support, and HR tools - all in one place. Justworks... Read more

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SmartRecruiters

SmartRecruiters is a web-based hiring platform designed with the end-user in mind. The solution is suitable for companies with more than 50 employees in almost any vertical, and since it runs in a browser, it works well on all pla... Read more

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Pinpoint

Pinpoint is a cloud-based applicant tracking solution for small and midsize businesses. Key features include a career portal, candidate management, interview scheduling, GDPR tools, corporate branding, and reporting. Additionally,... Read more

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Checkr

Checkr is a tech-enabled staffing and background screening solution built to help businesses attract and acquire qualified talent. This solution enables employers to perform background checks, while reducing complexity, mitigating... Read more

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Sense

Sense is a hiring solution, which helps staffing agencies recruit, retain and redeploy candidates for small to large organizations by automating communication with applicants. It allows professionals to create custom hiring workfl... Read more

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AmazingHiring

AmazingHiring is a cloud-based solution that helps businesses of all sizes manage applicant sourcing processes across multiple social networking platforms and professional communities, including GitHub, Linkedin, StackOverflow and... Read more

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PeopleStrategy

A full-service broker, PeopleStrategy offers expert benefits consulting, intuitive HR software and comprehensive administrative services to provide employers with a single source for the tools and resources to attract, manage and ... Read more

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PlatinumHR

Execupay is a technology-enabled HR solution offering payroll, background check, and benefits management services for small to midsize businesses across many industries. Execupay's customer service team can assist HR managers with... Read more

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Bevov

Bevov is a cloud-based recruiting platform that helps businesses streamline recruiting through automated sourcing, background screening, and applicant tracking. This all-in-one AI recruiting platform has vital features, including ... Read more

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Hunt Club

Hunt Club is a technology-enabled recruiting service that helps organizations of all sizes acquire candidates through a referral-based process. It is specialized in hiring certain roles for multiple industries such as marketing an... Read more

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Reflik

Reflik is a technology-enabled solution that offers talent acquisition services to businesses of all sizes to source candidates and helps improves screening processes. Reflik's team delivers a list of qualified candidates via vari... Read more

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Buyers guide

Buyers Guide

If you are a business owner or recruiter, you know that finding the right applicant for an opening is no easy task. Not only do you need to create a pool of applicants but you also need to match the qualifications, experience, and skill set of each applicant to the job opening.

There are interviews to be conducted, compensation negotiations to be done, follow-ups to be made, etc. Even after all these, sometimes no applicant could be finalized and the whole process might need to start all over again.

Staffing services such as headhunters, recruiting firms, and staffing agencies can help cut short this complicated process. To give a better understanding of how these services can help, we have prepared this guide.

What are staffing services?

Staffing services are providers such as headhunters, recruiting firms, and staffing agencies that take on the responsibility (in varying degrees) of finding appropriate employees for other businesses. These providers build applicant pools and match applicants to the requirements of available job openings.

Some providers also conduct preliminary interviews to filter non-suitable applicants.

Common offering of staffing services

Typically, staffing services offer the following core offerings:

Job posting Post job openings on different media such as career page on own website, social platforms, and third-party job boards.
Applicant tracking and matching Collate applicant information such as qualification, skill set, location, job history, and compensation and match their profiles to available job openings.
Interview scheduling Schedule calls and interviews between applicants and employers and send updates to all stakeholders.
Pipeline management Track the pipeline of job openings and have visibility into the lifecycle events of each opening.
Temporary staffing Match temporary or stand-in staff for job openings. This is usually helpful for businesses looking for blue-collar employees.

What type of client are you?

Picking the right staffing services provider can be challenging. Hence, it is important to understand what type of client you are and what type of provider is appropriate for you.

Businesses looking to fill executive-level openings or white-collar jobs with niche skill requirements: Explore independent headhunters who identify and approach suitable candidates for such job openings that require high-level skills or offer high remuneration. These consultants work on a commission basis—they only get paid after an applicant is placed on the job.

Businesses looking to fill positions temporarily: If your business is looking to fill blue-collar openings or positions that are shift-based and don’t require highly specialized skills, temporary staffing services could be appropriate for you. These providers have a ready pool of applicants that they align to temporary job openings.

Typically, the applicants are on the provider’s payroll and the client pays the provider. Some temporary staffing services also offer temp-to-hire services that allow employers to absorb the temporary staff into a permanent position if the person fits the role satisfactorily.

Businesses looking to fill entry to mid-management level white-collar job openings: Recruiting agencies are suitable for such requirements. They help employers source applicants from multiple sources and filter out the best ones for interviews.

Such providers typically serve businesses of all sizes. They serve as external consultants, working on a commission basis.

Businesses looking for industry-specific staffing: Whether it is blue- or white-collar, if the job opening requires industry-specific know-how, industry-specific staffing providers are appropriate for you.

Typically, these providers cater to a particular industry, such as healthcare or hospitality, and only enlist applicants and employers within that industry. They can provide permanent as well as temporary staffing and have a business model similar to recruiting agencies.

Benefit of staffing services

Staffing services providers help businesses streamline the hiring process and save time on sourcing applicants for job openings.

Save time on resume screening: Staffing services usually have a central repository of applicants that can be quickly matched with enlisted jobs. This helps organizations save time and effort required for sourcing and screening resumes and instead look at select candidates pre-screened (and occasionally, pre-interviewed) by the staffing provider. The client organization can expend the saved time and resources on core business operations.

Key considerations when choosing staffing services

With multiple staffing services on the market, it can become difficult to select one. To help you, we have listed a couple of considerations to keep in mind when choosing a staffing services provider:

Compliance and equal employment opportunity (EEO) handling: It is important for all businesses to comply with the labor and job laws applicable to their area of operations. Additionally, they must ensure EEO to ensure all applicants are judged fairly, irrespective of gender, race, or any other bias. So, make sure that the services provider you choose complies with the requisite laws and policies as well as facilitates EEO hiring.

Security of applicant and employer data: Most information on applicants and employers that staffing services obtain is confidential. When shortlisting providers, check on the data security measures they have in place.