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> Reviews of TriNet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TriNet is a good fit for you!

Source: https://www.softwareadvice.com/hr-services/trinet-profile/reviews

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TriNet Reviews

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[Overview](https://www.softwareadvice.com/hr-services/trinet-profile/)

Reviews

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# TriNet Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(64)

4

(43)

3

(22)

2

(6)

1

(12)

## Secondary Ratings

Ease-of-use

4

Customer Support

3.8

Value for money

3.5

Functionality

3.9

* * *

### Pros

"From our initial sales team, through our amazing Implementation Support, on to our Customer Service Relationship Manager, and Payroll Customer Success Consultant. Hands down some of the best service experience I have ever had, with any company."

"It was our organization’s HR platform, and from an employee experience perspective, it delivered a seamless service that effectively met our HR needs."

"From the initial pitch to win our business I was inspired by the attention to detail and the care the TriNet team put in to ensuring their customers had all the tools they need to be successful."

### Cons

"TriNet stopped supporting the Zenefits product and some features started losing functionality (ie: no more integration with background check partner)."

"The disconnect between what sales offers / promises and reality is significant. If I were an executive at TriNet, I would be concerned about retention and brand reputation."

"Inconsistent messages, representatives (we haven't had one consistent rep since joining), process and pricing inconsistencies. "

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TriNet Reviews, Pros and Cons - 2026 Software Advice