--- title: "TriNet Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TriNet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TriNet is a good fit for you!" source_url: "https://www.softwareadvice.com/hr-services/trinet-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / [TriNet](https://www.softwareadvice.com/hr-services/trinet-profile/) / TriNet Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr-services/trinet-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr-services/trinet-profile/alternatives/) # TriNet User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 179 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.0/5 - Value for money: 3.6/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 81 reviews (45%) - 4 stars: 56 reviews (31%) - 3 stars: 23 reviews (13%) - 2 stars: 6 reviews (3%) - 1 star: 13 reviews (7%) ### Most mentioned pros - TriNet has provided a comprehensive HR platform that makes it easier to manage payroll, benefits, compliance, and employee support in one place. - Everything I need to conduct my HR duties is right there on the dashboard. If I ever need assistance with a task, a customer service representative is always there to resolve my issue quickly. If I need to provide more details, I like to create a case on the platform, and it is always resolved quickly as well. - TriNet also has a wonderful virtual community named The Wing, and we all connect and learn from each other in that community while completing challenges and earning points for rewards which makes the experience even greater! ### Most mentioned cons - Abrupt System Logouts & Technical Glitches: Some reviewers mention minor technical frustrations, such as frequent automatic logouts for security or temporary glitches during peak benefits enrollment periods. - Sometimes we have an issue with getting complete answers to complex questions submitted by employees and administrators - this usually only applies to questions that require more nuance in thinking through the issue or question at hand and how it should be correctly and completely addressed. - Our company is on a PEO model. If I did not have Admin/Manager-level access, I feel that I would not be as informed and would not know where to go to easily find certain information. ## TriNet customer reviews Showing reviews 1-25 of 179 (page 1). ### Trinet: overall good, but needs work - Overall rating: 5/5 - Reviewer: Alexander P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Trinet is not bad given that i have more experience with apps like workday and team live. It has helped alot though learning the different uses without having to search the entire app to find things like tax documents ie: W-2 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Trinet is user friendly and helps me look at not only my earnings, but the benefits that i have while working at frita. #### Cons The security can be modified and they can use other forms of app security without the hassle of having to verify phone numbers every time one logs in. #### Reasons for switching to TriNet New company and they are using a different system. --- ### Reliable HR Platform with Strong Support but Room for Improvement - Overall rating: 4/5 - Reviewer: Eddice R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with TriNet was positive. It is a solid HR and payroll solution that offers a comprehensive set of tools for managing employees, payroll, benefits, and compliance. While there are opportunities to improve customer support responsiveness and streamline the user interface, the platform performed reliably and met our business needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TriNet provided a convenient all-in-one platform for payroll, benefits, and HR management. The payroll process was reliable, benefits administration was straightforward, and having HR resources available when questions arose was valuable. The platform helped simplify many administrative tasks and saved time. #### Cons Customer support response times could sometimes be slower than expected, especially for more complex issues. The platform can also be a bit difficult to navigate at times, and certain reports or features require more steps than necessary. --- ### Master Reviewer - Overall rating: 5/5 - Reviewer: Mike F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with TriNet has been fairly positive and would definitely recommend to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about TriNet is that they handle payroll processing and employee benefits such as health insurance. #### Cons What I like least about TriNet is that it can be expensive and can have less control over HR processes. #### Vendor response Hi Mike, thank you for your review of TriNet and for being a valued customer! Replied March 2026 --- ### Reliable HR Solutions and Outstanding Support - Overall rating: 5/5 - Reviewer: Krystyna H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with TriNet has been very positive. They have been a reliable HR partner, providing the tools, resources, and support needed to manage our workforce effectively. Their combination of technology and knowledgeable service has helped streamline HR operations and given us confidence in handling payroll, benefits, and compliance. I would recommend TriNet to organizations looking for an all-in-one HR solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TriNet has provided a comprehensive HR platform that makes it easier to manage payroll, benefits, compliance, and employee support in one place. Their customer service team has been responsive and knowledgeable, and I appreciate having access to HR expertise when navigating complex employment questions. The platform has helped simplify many administrative tasks, allowing our team to focus more on our mission. #### Cons Like any robust platform, there is a learning curve when first getting started, and some features can take time to locate or fully understand. Occasionally, navigating between different areas of the platform isn’t as intuitive as it could be, but overall the functionality has met our needs. #### Reasons for choosing TriNet The sales lady at TriNet thoroughly answered all of our questions and make us feel really comfortable during the sales process, as well as onboarding and has checked in a few times after that. --- ### Mostly positive experience - Overall rating: 5/5 - Reviewer: Leslie N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been mostly positive but there have been some pain points around paid leave. The annual performance review module needs a lot of updating. It is very manual and has limitations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Website is fairly easy to use, they are continually making improvements, work with real people and not automated agents. #### Cons Mistakes are sometimes difficult to correct in a timely manner. They are not set up to allow us to be on a private, lower cost paid leave plan. #### Reasons for switching to TriNet I don't know. I wasn't here at the time. --- ### Good Resources for Smaller Businesses but Still Needs Upgrades in Technology - Overall rating: 3/5 - Reviewer: Janelle B. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think TriNet is probably best for companies with fewer than 100 employees. Once it gets beyond that, it becomes a little less practical. It's also not great to have to tell employees that you'll need to contact TriNet to fix these issues. It feels like they see it as an unwillingness to help them. They are improving some automations, but the technology still leaves much to be desired. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Support for employee issues, including an EAP and AI tools to help employees choose their benefits. The learning curve is steep, and the reports and analytics platform are a bit rudimentary. #### Cons The user interface. The platform is clunky and counterintuitive at times. Also, when using their chat or calling in for support getting conflicting ways to resolve issues. Also, it is helpful for tax management and the filing of unemployment taxes. #### Reasons for switching to TriNet We wanted a newer technology that helped us as we continued to grow exponentially. --- ### Partnering with TriNet - Overall rating: 4/5 - Reviewer: Nicole C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros TriNet has a very user-friendly platform that helps small companies stay on top of HR related things. Whether it's offering your employees cost-effective benefits, providing payroll services, or staying up to date and compliant with federal, state, or local regulations. For our small company, partnering with TriNet has allowed us to focus on the things that matter most. #### Cons Considering the reasons most small companies look for PEO firms, the price per employee is a little on the high side and continues to go up year after year. --- ### Great System - Overall rating: 5/5 - Reviewer: Laura H. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I am very happy with TriNet, I love how easy the majority of feature are to use and how responsive their team is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's really easy to use and if you have a question or issues with using the system then it's very easy to get ahold of customer support via chat or phone calls. #### Cons I don't love the reporting set up. Almost everything about using TriNet is very intuitive, but the reporting is the one feature where it's clearly lacking. --- ### A useful platform for my HR administration - Overall rating: 4/5 - Reviewer: Jack S. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TriNet has been useful for organizing different employee-related administrative tasks. I can use it to manage information related to employees and keep certain HR processes more structured. #### Cons Some parts of the platform can take time to understand, especially when I am dealing with less familiar HR processes. --- ### TriNet Review - Overall rating: 4/5 - Reviewer: Kerry S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, TriNet has been easy to use, reliable, and helpful for managing our HR needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to use, helpful support, and makes managing HR and employee needs simple and efficient. #### Cons Some processes can be confusing, and it can take time to find the right person for help. --- ### Great choice for small business - Overall rating: 4/5 - Reviewer: Abby O. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of use and the amount of compliance information available. For a small company without an HR department it is very helpful. #### Cons It can sometimes be difficult to contact someone in the right department for what I need. Not being able to approve my own time off. #### Reasons for choosing TriNet [sensitive content hidden] had previous experience with TriNet and it was more cost-effective for our company's size. --- ### Sr. Payroll Manager - Overall rating: 1/5 - Reviewer: Rachel R. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros nothing. customer service was aweful. nothing positive to say unfortunately #### Cons Customer service, reporting, system was not user friendly. Taxes were not being filed and paid on time or at all #### Reasons for switching to TriNet change of internal processes. wasn't robust enough --- ### Top-tier HR, Payroll and Benefits Experience with TriNet - Overall rating: 5/5 - Reviewer: Teresa L. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I highly appreciate the fantastic customer service that my assigned TriNet consultants have offered over the years as this gives me confidence that I can talk with "someone" and not just a machine/AI to review or assist on a matter; I am happy to say that this top-notch customer service aspect has remained after almost 7 years of working with TriNet team members. The platform also provides good security for personal information (multi-factor verification). Our company has been on a PEO model, and the TriNet-sponsored benefits have great options for all of our employees in addition to a super easy benefits election process during Open Enrollment period! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about TriNet is their continuous push for improvement across all their service, process, and products that benefit both existing clients and new SMBs. I have been using TriNet for over 6 years and have witnessed this positive change. I've observed that almost all of the changes over the years make a positive impact in my daily/weekly workflows, which is rare as I find that most tech changes are often design-related and not truly for a better user experience. TriNet also has a wonderful virtual community named The Wing, and we all connect and learn from each other in that community while completing challenges and earning points for rewards which makes the experience even greater! #### Cons I'd like to get more legal information on an employee-level. Our company is on a PEO model. If I did not have Admin/Manager-level access, I feel that I would not be as informed and would not know where to go to easily find certain information. I would also like TriNet to offer immediate access to virtual trainings such as Harassment/Discrimination and Workplace Violence Prevention upon a new hire. I was previously informed that access to these trainings is not immediately available on the new employee's first work day. --- ### Support you can mostly rely on - Overall rating: 4/5 - Reviewer: Inocencia O. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been with TriNet for about 20 years. It has not always been smooth but over the last 3-4 years it has improved tremendously. Currently, LOAs and Workers Compensation are my only pain point. I will also add that the benefits offerings are far too many and it is confusing and overwhelming to staff. I have expressed a desire to reduce our company's offerings numerous times but we have not been able to do so. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros TriNet's payroll team is very helpful and efficient. We rarely have payroll related concerns and can rely on their support. #### Cons TriNet's LOA process is tedious and flawed. Information is not properly communicated to all parties involved. --- ### User friendly software for smaller businesses with one location. - Overall rating: 4/5 - Reviewer: Amanda K. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered TriNet is very user friendly, easy to navigate and great for a small business. It is intuitive and somewhat customizable. I can't say it was a great value for money. For less costs, we could have switched to UKG. We ended up leaving them for ADP due to having multiple companies that we needed to manage that TriNet was just not capable of doing under one dashboard. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I used TriNet when it was still Zenefits. Overall, I think the software was very easy to use for payroll and employee pay, benefits administration, performance reporting and tracking, onboarding, and employee management. I will say, the program was easy to navigate, which allowed for a very minimal learning curve, which I appreciated. #### Cons I would not recommend TriNet if you have multiple companies that you need to manage within one system. This made payroll management and running reports quite the ordeal. I had to run the same report, in each company profile, and then combine the data. When you're doing this for 8 companies, it can be annoying. The other thing about TriNet was the payroll compliance issues. It would take a representative FOREVER to acknowledge receipt and then even longer for an answer. I had to stay on top of them constantly. --- ### Good for small US subsidiaries but expensive, watch the minimums - Overall rating: 3/5 - Reviewer: Sandeep S. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered TriNet served its purpose as our first US payroll solution and handled the basics competently. The low employee minimum made them accessible when we were just starting out. However, the cost became hard to justify as we grew, and their inflexibility when we temporarily dropped below minimums forced us to switch. Good starter solution for EU companies entering the US market, but be aware of the price premium and contractual requirements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allowed us to run payroll for our US subsidiary starting at a low number of employees, which was critical as a German company expanding to the US. Benefits integration worked well and saved us from managing multiple vendors. #### Cons Extremely expensive per employee. Software felt clunky and dated. Most critically, don't dip below their employee minimum. #### Vendor response We are glad to hear that we helped you navigate the complex HR needs of a global company like yours! We appreciate the feedback. Replied January 2026 --- ### Easy As Pie - Overall rating: 5/5 - Reviewer: Meghan A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with using TriNet is a great one. I use this daily and the fact that I can access my pay stubs easily is a Big PLUS. I'd definitely recommend TriNet to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'd have to say that the one thing I like about TriNet is how user friendly it can be and the perks that they have. #### Cons There is only one small minute thing that was not a huge fan of is when i want to check my time and attendance for my hours I have to leave the app and be redirected to another one. --- ### Great for smaller companies - Overall rating: 3/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered It served us well during our startup phase. I did find it increasingly difficult to use as we scaled. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Great product for smaller size companies. The implementation team was supportive and ongoing updates made the product better. #### Cons Reporting feels clunky hey, customization is limited and occasional system lags disrupt payroll runs. #### Vendor response We appreciate your feedback and will share it with our team internally. Thank you for being a TriNet customer! Replied January 2026 --- ### New client: good experience! - Overall rating: 5/5 - Reviewer: Daniel L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very smooth -- things operate in the background and we don't have to think about the details of HR very often. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding process was fantastic -- the process was clear and the expectations were established helpfully. #### Cons Fortunately for us, our HR support needs are pretty minimal, so we haven't encountered any difficulties yet. #### Vendor response Thank you, Daniel, for taking the time to share your experience with TriNet. We’re delighted to hear that your onboarding experience was smooth Thank you for trusting us to serve your HR needs. Replied April 2026 --- ### A great companion — especially useful for employees and managers who need quick access to HR functions from their mobile device. - Overall rating: 5/5 - Reviewer: Ahmed Mohammed N. - Verified reviewer: Yes - Industry: Program Development - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered i think it is nice #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i think it is so helpful and Clean and intuitive layout that makes navigation easy, even for first-time users #### Cons Sometimes the app feels a bit slow when loading documents and i Would love to see more customization --- ### Secure & Easy to use. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Trinet has good customer service. They have been able to help me when I call in with questions. Easy to use. Secure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use and allows me to go back in the history and pull reports of payroll. Trinet is the perfect most secure tool to use for payroll. #### Cons Trinet has been easy to use. Good customer service. Trinet is also very secure so I am never worried. --- ### Comprehensive HR Services - Overall rating: 5/5 - Reviewer: Hussein S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Payroll processing, tax filing, benefits administration, onboarding, and employee relations all in one platform. #### Cons TriNet can be expensive, especially for small businesses. Costs are typically per employee per month or a percentage of payroll, which adds up. --- ### TriNet Review - Overall rating: 5/5 - Reviewer: Tracy S. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like how organized the software is and how easy it is to navigate through. I would highly recommend this software. #### Cons I do not any have dislikes or have a least like on this software. It’s very affordable and easy to use. --- ### White glove service - Overall rating: 4/5 - Reviewer: Richard K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall good experience over several years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros More of a white glove level of service targeted to smaller and medium sized organizations that do not dedicated internal HR resources #### Cons We had an issue relating to benefits management that led us to terminate our relationship with Trinet --- ### Very User Friendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros TriNet is incredibly helpful for viewing and downloading my bi-weekly paychecks, accessing my retirement plan portal, submitting expense reports, viewing my health benefits, and tracking time off all in one place. I especially appreciate the "Estimate Balance" feature on the Time Off page, which allows you to view the exact date at which you will hit your earned PTO cap. This has enabled me to always make sure I take off time before I hit my cap, and avoid losing out on well-earned PTO. The TriNet mobile app also gives you access to most, if not all, of the same features that the web browser version offers, so you can check any work-related details you might need to on the go. #### Cons There is honestly nothing I dislike about TriNet. Our company had no cohesive, one stop shop for all of the services TriNet provides until we switched to TriNet, so it solved all of our problems with one software. ## More reviews [Next reviews](https://www.softwareadvice.com/hr-services/trinet-profile/reviews/?page=2) --- TriNet Reviews, Pros and Cons - 2026 Software Advice