Average User Ratings
Overall
4.56 / 5 stars
Ease-of-use
5.0
Value for money
4.5
Customer support
4.5
Functionality
4.5
About Verified First
Verified First offers tech-enabled background check services, including criminal checks, civil checks, identity checks, verifications, driver records, international searches, and drug screening. This solution was built for a variety of industries such as retail, staffing, credit/financial, non-profit, technology, healthcare, manufacturing, plus more.
Verified First can be accessed through browser extensions across various browsers such as Google Chrome, Safari, Firefox, and Edge. Additionally, the platform supports integration with the Salesforce app, which allows users to use the solution entirely within Salesforce.
Pricing for Verified First is available on request and support is provided via phone, email, and other online measures.
9 Reviews of Verified First
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January 2020
Kyle from BJ INSPECTIONS
Verified Reviewer
Company Size: 201-500 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Best out there
Fast easy and effective, will find anything you want to know
Pros
The depth of the search is almost overwhelming. Very accurate and effective in accomplishing whatever your looking for
Cons
Nothing, loved the ease of use and effectiveness of every search
Reasons for Switching to Verified First
Easier to use and cost effectiveness
Response from Verified First
Replied January 2020
Thanks for the kind words, Kyle! We appreciate your feedback and are excited to hear you're loving Verified First.
January 2019
Stephanie from Elevation Church
Company Size: 201-500 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
January 2019
Background checks in a snap!
Pros
Verified First is a software that increase security for organizations and individuals by eliminating paper copies of SSN as signed verifications. The software, once demographic information is entered into a database, pulls the information into a basic form to either email or text to allow the applicant to enter their own SSN and finish filling in the form. This is one of the more secure background check software I have interacted with.
Cons
Recently I have seen some improvements in the notification process... one concern I have experienced is the notification process of a completed background check. Unless an admin actively enters into the database, there was little notification to inform one that verification was necessary.
Response from Verified First
Replied January 2019
Thank you, Stephanie. We will forward your comments to our product development team.
October 2018
Jennifer from The Austin Centers for Exceptional Students
Company Size: 201-500 employees
Industry: Primary/Secondary Education
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
October 2018
Cost too high
Pros
The system is very easy to navigate for the potential employee and the employer.
Cons
The cost of the software is about 50% more than the same services with other vendors.
Response from Verified First
Replied October 2018
Hello Jennifer, Thank you for your review. We're sorry to hear that you had this concern. Your Account Manager, Andy, reached out on 10-12-2018 and 10-24-2018 to arrange your account review. We are still here for you to discuss this and any other concerns you have so we may provide the best service. Please feel free to contact us -- your Account Manager's direct line is 855-445-4360. Our Client Service department is 844-709-2708¿ or ClientServices@VerifiedFirst.com. Sincerely, Verified First
January 2020
thomas from Toms Cleaning Service
Company Size: 1 employee
Industry: Writing and Editing
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Verified First
Great app and I would definitely recommend this to anyone and everyone who has kids and or family. It is very good.
Pros
I used the free trial and without doing so I would of never found out what I needed to find out. And I am glad and hope in the future which soon be soon enough or if i need more information I will be going back to Verified First. I love the features and what you can do on this site and would advise parents and family to get this app or site anything just do free trial and or pay thing and you will see this is something worth having for years down the road,
Cons
I really did not see any cons to this as this is one of the best verified programs i had which gave me my edge to find people and know things I did not.
December 2019
Michael from Third Party Pet
Company Size: 51-200 employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2019
Background Checks Fast and Simple!
Overall we have had a great experience with Verified First and continue to partner with them.
Pros
The #1 item for our company utilizing Verified First is their fantastic customer service and employees. Every time we have a question, go through a contact change, or just go through a usual account review the individuals we work with are top-notch.
Cons
We don't really have a con for the software; we utilize it for simple background checks currently and the turnaround times are typical.
April 2020
Richard from Reconnaissance Resources LLC
Company Size: 2-10 employees
Industry: Staffing and Recruiting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
great choice when you need quick background checks
Very satisfied. I find their portal easy to use, they provide a quick turnaround time, and they are reasonably priced compared to other similar services.
Pros
I find their portal easy to use, they provide a quick turnaround time, and they have great customer service.
Cons
In the 2 years I've been using the service, I have not had any service or quality of product issues.
Response from Verified First
Replied April 2020
We appreciate the review. Thank you for taking the time to share your experience with us.
December 2019
MALIA from Self
Company Size: 1 employee
Industry: Internet
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
December 2019
Verify
Pros
It pulled up exactly what I wanted to know.
Cons
It gave a full detail description like a resume, which seemed a little much.
July 2019
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
July 2019
Verified First
Pros
I like the ability to either enter information for a background check manually, in a batch or by sending a request to someone and let them enter the information themselves.
Cons
I haven't found anything I don't like yet.
Response from Verified First
Replied July 2019
Thanks so much for your comments! We appreciate you.
November 2018
Vanessa from T.Mac Wilder & Associates
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Awesome
Pros
Loved this software to check backgrounds for future employees in our company
Cons
It takes a bit to gather the information for one person. But it’s a great tool to use
Response from Verified First
Replied November 2018
Thank you, Vanessa! We appreciate your kind words.