Verified First
About Verified First
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Showing 1 - 5 of 12 reviews
Kyle
Verified reviewer
Company size: 201-500 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2020
Best out there
Fast easy and effective, will find anything you want to know
Pros
The depth of the search is almost overwhelming. Very accurate and effective in accomplishing whatever your looking for
Cons
Nothing, loved the ease of use and effectiveness of every search
Reasons for switching to Verified First
Easier to use and cost effectiveness
Response from Verified First
Thanks for the kind words, Kyle! We appreciate your feedback and are excited to hear you're loving Verified First.
Replied January 2020
Stephanie
Company size: 201-500 employees
Industry: Religious Institutions
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
FUNCTIONALITY
4
January 2019
Background checks in a snap!
Pros
Verified First is a software that increase security for organizations and individuals by eliminating paper copies of SSN as signed verifications. The software, once demographic information is entered into a database, pulls the information into a basic form to either email or text to allow the applicant to enter their own SSN and finish filling in the form. This is one of the more secure background check software I have interacted with.
Cons
Recently I have seen some improvements in the notification process... one concern I have experienced is the notification process of a completed background check. Unless an admin actively enters into the database, there was little notification to inform one that verification was necessary.
Response from Verified First
Thank you, Stephanie. We will forward your comments to our product development team.
Replied January 2019
Jennifer
Company size: 201-500 employees
Industry: Primary/Secondary Education
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
October 2018
Cost too high
Pros
The system is very easy to navigate for the potential employee and the employer.
Cons
The cost of the software is about 50% more than the same services with other vendors.
Response from Verified First
Hello Jennifer, Thank you for your review. We're sorry to hear that you had this concern. Your Account Manager, Andy, reached out on 10-12-2018 and 10-24-2018 to arrange your account review. We are still here for you to discuss this and any other concerns you have so we may provide the best service. Please feel free to contact us -- your Account Manager's direct line is 855-445-4360. Our Client Service department is 844-709-2708¿ or ClientServices@VerifiedFirst.com. Sincerely, Verified First
Replied October 2018
Michael
Company size: 51-200 employees
Industry: Consumer Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
December 2019
Background Checks Fast and Simple!
Overall we have had a great experience with Verified First and continue to partner with them.
Pros
The #1 item for our company utilizing Verified First is their fantastic customer service and employees. Every time we have a question, go through a contact change, or just go through a usual account review the individuals we work with are top-notch.
Cons
We don't really have a con for the software; we utilize it for simple background checks currently and the turnaround times are typical.
Richard
Company size: 2-10 employees
Industry: Staffing and Recruiting
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
April 2020
great choice when you need quick background checks
Very satisfied. I find their portal easy to use, they provide a quick turnaround time, and they are reasonably priced compared to other similar services.
Pros
I find their portal easy to use, they provide a quick turnaround time, and they have great customer service.
Cons
In the 2 years I've been using the service, I have not had any service or quality of product issues.
Response from Verified First
We appreciate the review. Thank you for taking the time to share your experience with us.
Replied April 2020