Great Product

As a recruiter chasing referees and filling out reference forms manually wasn't the most effective use of my time. This software has given me back many hours in my week that I can now spend on more productive tasks. Highly recommend this to any recruiter looking to optimize their processes and reduce the amount of daily admin they have to do.

Pros

Effective! Gets the task of reference checking done in less time and with very little effort compared to manually collecting them. Easy to use Reports produced have our branding and look great High response rates Automated lead generation - we've picked up multiple new candidates and clients Most cost effective compared to competitors Excellent Client Service

Cons

We could only have one main account holder. It would be nice if we could allocate admin privileges to more than one user in our team to be able to check on the team dashboard & results.

Flexible Automated Reference Checks

The Vitay team have been responsive and very quick to respond to our needs. They have been able to add features that have allowed us to generate opportunities for us to grow our business. We have been able to almost eliminate an administrative role within our company saving us over $35k per annum.

Pros

Simple to use and flexible application (highly custom) User friendly across all platforms Saves time Reduces cost significantly High adoption rate by clients

Cons

Some clients do not want to receive automated reference reports but this is less than 5 %

Great Company, Great Service

My team can set it and forget it instead of playing phone tag and having to transcribe or reformat responses. This takes all of the legwork out of our processes and reduces turnaround time for our clients. The customer service is outstanding. We always receive responses quickly and we consider Vitay to be more of a partner than just another vendor.

Pros

The software is simple and does exactly what they say it will do, but it is also still evolving. The development team has allowed us to customize many features to suit our unique needs.

Cons

While it is nice to set it and forget it, we would like to have a little more control of the overall process from beginning to end by receiving out of office notifications. I know that request is in the hopper though, so we really can't complain. In the future we might like the option to customize completed reports with our client's logos in addition to our logo, just to add a little more personality to the final product.

Great system and definitely worth exploring

Increased productivity to the recruitment team, streamlined the reference check process with the integration in our ATS

Pros

Ease of use, Increased productivity by automating reference checks, Easily managed, tracked and very quick turnaround on technical support

Cons

There are nothing negative about this software that comes to mind.

Overall Amazing

Overall, our experience has been great! The Vitay team has been very responsive to our feature requests, feedback, and troubleshooting issues. The team is always friendly and helpful and has been a great experience to work with them!

Pros

The product is always changing and improving. Some products we work with are very stagnant and their product releases are as simple as adding a new font. Vitay is not like that. Vitay is constantly releasing new features and modules that are super useful and overall great improvements to the tool. The tool is very intuitive and easy to use. When training new users on the tool, I often have to cut the meeting short and say "That's it, it is easy to use".

Cons

There are some limitations but any time we bring up a limitation, the team at Vitay resolves it for us.