Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
About Vitay
Vitay offers tech-enabled reference checking services to recruiting and HR teams in various industries. This solution intends to help employers efficiently screen candidates as well as increase employee retention. By automating reference checks, Vitay helps employers improve the quality of candidates hired while streamlining the background check process.
Vitay's technology allows references to answer questions online via a secure application. The platform can be accessed via any web browser and is mobile-friendly. This digital reference collection process allows employers to request information from multiple references at one time. Vitay integrates with various ATS and CRM systems. Additionally, the Vitay team delivers detailed multi-point analytic...
Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
March 2019
Ramanjit from Grosvenor Search
Company Size: 2-10 employees
Industry: Staffing and Recruiting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Great Product
As a recruiter chasing referees and filling out reference forms manually wasn't the most effective use of my time. This software has given me back many hours in my week that I can now spend on more productive tasks. Highly recommend this to any recruiter looking to optimize their processes and reduce the amount of daily admin they have to do.
Pros
Effective! Gets the task of reference checking done in less time and with very little effort compared to manually collecting them. Easy to use Reports produced have our branding and look great High response rates Automated lead generation - we've picked up multiple new candidates and clients Most cost effective compared to competitors Excellent Client Service
Cons
We could only have one main account holder. It would be nice if we could allocate admin privileges to more than one user in our team to be able to check on the team dashboard & results.
March 2019
Bryce from Ignite Technical Resources Ltd
Company Size: 51-200 employees
Industry: Staffing and Recruiting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Flexible Automated Reference Checks
The Vitay team have been responsive and very quick to respond to our needs. They have been able to add features that have allowed us to generate opportunities for us to grow our business. We have been able to almost eliminate an administrative role within our company saving us over $35k per annum.
Pros
Simple to use and flexible application (highly custom) User friendly across all platforms Saves time Reduces cost significantly High adoption rate by clients
Cons
Some clients do not want to receive automated reference reports but this is less than 5 %
November 2019
Kaymee from Validity Screening Solutions
Company Size: 51-200 employees
Industry: Security and Investigations
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Great Company, Great Service
My team can set it and forget it instead of playing phone tag and having to transcribe or reformat responses. This takes all of the legwork out of our processes and reduces turnaround time for our clients. The customer service is outstanding. We always receive responses quickly and we consider Vitay to be more of a partner than just another vendor.
Pros
The software is simple and does exactly what they say it will do, but it is also still evolving. The development team has allowed us to customize many features to suit our unique needs.
Cons
While it is nice to set it and forget it, we would like to have a little more control of the overall process from beginning to end by receiving out of office notifications. I know that request is in the hopper though, so we really can't complain. In the future we might like the option to customize completed reports with our client's logos in addition to our logo, just to add a little more personality to the final product.
Reasons for Choosing Vitay
Better pricing, more flexibility overall with system functions, better-looking final report and analytics, MUCH better customer service
Reasons for Switching to Vitay
We were attempting to create our own automated process by using an email template. It worked, but it was labor intensive having to reformat the responses for our clients. This has made things so much easier for us and our clients love the final report.
March 2019
Jeff from Ignite Technical Resources
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Great system and definitely worth exploring
Increased productivity to the recruitment team, streamlined the reference check process with the integration in our ATS
Pros
Ease of use, Increased productivity by automating reference checks, Easily managed, tracked and very quick turnaround on technical support
Cons
There are nothing negative about this software that comes to mind.
December 2019
Jack from NuWest Group
Company Size: 51-200 employees
Industry: Staffing and Recruiting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Overall Amazing
Overall, our experience has been great! The Vitay team has been very responsive to our feature requests, feedback, and troubleshooting issues. The team is always friendly and helpful and has been a great experience to work with them!
Pros
The product is always changing and improving. Some products we work with are very stagnant and their product releases are as simple as adding a new font. Vitay is not like that. Vitay is constantly releasing new features and modules that are super useful and overall great improvements to the tool. The tool is very intuitive and easy to use. When training new users on the tool, I often have to cut the meeting short and say "That's it, it is easy to use".
Cons
There are some limitations but any time we bring up a limitation, the team at Vitay resolves it for us.