321Forms is a cloud-based human resource (HR) solution offering onboarding support for midsize to large businesses in all industries.

Employees can access 321Forms prior to their first day on site. Benefits, open enrollment, onboarding and tax forms are available. Forms can be auto-populated with previously entered information, and if updated forms are required, existing information can be imported.

321Forms offers custom form creation, and their interface is designed for desktops, tablets and mobile devices. Multiple languages are supported, and forms filled in another language can be converted into English. An open application programming interface (API) allows integration with other HR software.

The software is equipped with a user guide, tutorial videos and an onboarding wizard in multiple languages. Email and phone support are also available. 321Forms is priced on a per user per month basis. A one-time setup fee is determined based on the number of custom forms required.



22 Reviews of 321Forms

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 22 reviews

November 2018

Rebecca from Talbert Transport & Distribution

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Great time saver

Pros

In a busy warehouse sometimes I don't have time to sit with an interview while they fill out paperwork, just to find out they lack some requirements. This streamlines the process ahead of time so I can shorten the process in the office, double check all requirements are met before they come in, and keep things rolling smoothly.

Cons

There is not much to dislike about the program. Everything they submit, you can still verify in person that it matches up, so you can eliminate fraud.

September 2018

Loresha from MJ Staffing Solutions, LLC

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

My forms review

Pros

Since the recent update it’s a lot more user friendly which allows my to set up applications quicker.

Cons

So far so good I don’t have any complaints about 321 Forms. I’ve been using this product for about 3 years now

September 2018

Bonnie from Hunter Vision

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

September 2018

Simple

Pros

Saves not only time but is also eco friendly. Everything being web based makes navigating easier and finding information easier.

Cons

If there is every a computer glitch or internet issue this imposes us to be able to find the information needed whereas paper would not do this.

July 2018

Mary from SC Technical College System

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

HR Onboarding

Pros

321Forms website allows you to get a 15 minute demo on all the features. This is great for prospecting buyers.

Cons

It doesn't really do a whole lot of extra work for saving time or money for processes that can be done in Excel.

June 2018

Jesse from DataCare Corporation

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

June 2018

Eliminated Paperwork

Pros

This product allowed our company to reduce the need for filing papers. Essentially saving time working on what we would have otherwise had to complete by handwriting.

Cons

None at this time, we also have only been using the software for about three months now. Might have a better perspective in a few more months.

April 2018

Stacey from Pet Partners Worldwide

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Being a small business I love it!

Pros

This is an amazing product for small business who are just getting started. It has made our company's hiring procedure run a lot better.

Cons

It did take a bit to learn how to use the program, however the customer service department is amazing and helped me learn so much!

March 2018

Chelsey from JLB Simplify

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

I LOVE how easy this makes HR!

Pros

I run a small company and currently handle about 80% of the office work. I have no back ground in HR and have had to pay to outsource someone to help me in the past. I was hoping to find a more cost effective way for me to handle the HR stuff myself and 321Forms makes it possible.

Cons

My only dislike is that it has a lot of forms and information that I don't need or don't understand, so it took me awhile to figure out how it worked but now that I have, it makes me feel more confident about growing the company and being able to handle all of the HR tasks.

January 2018

Dawn from Dreamation Creations LLC

Company Size: 1 employee

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

January 2018

Just wasn't what I was expecting

Pros

I think the only pro I could come up with is the cost, I have looked at others and this one seemed reasonable.

Cons

For me, it was to cumbersome and to confusing to use even with help from customer service who was very patient.

January 2018

Sabrina from InstaFame Marketing

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Easy to use Forms!!!

Pros

I like that I can share the forms with multiple people. 321Forms makes it easy to edit the fields on the forms needed.

Cons

I like the functionality of the program but would like there to be more customizable form field options.

December 2017

Brian from White Box

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2017

Great software for the paperless company

Pros

More forms that you probably need
Customizable forms
Send forms by email
Create templates
And more

December 2017

Heidi from Home Instead Senior Care

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Great results

Pros

So many options and it is nice to have templates to get started. Allows someone to utilize skills of professionals and save time too.

Cons

Navigating takes time and be patient to get the results you want. Be careful you take into account all effects of the forms.

June 2017

Monique from JF Mechanical LLC

Company Size: 2-10 employees


Ease-of-use

3 of 5

Functionality

3 of 5

June 2017

321 FOrm

Pros

The pros it that 321 forms assists with form letters/invoices/timesheets templates that assists with our company's operations

May 2017

Megan from MCL Contracting, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Great experience. This software has significantly reduced the time spent on new hire applications.

Time savings, more accurate and complete applications.

Pros

It is easy to use and nothing can be missed. When we used paper application there was always a signature missed or some important information left off. Now with 321forms everything is entered and signed the first time.

May 2017

Jason from CPT

Company Size: 51-200 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

May 2017

Good Product

Pros

Easy to use and navigate. Well put together design with plenty of features to make it a breeze to use.

Cons

Not as granular as I would like. Would like to be able to modify more of the interface myself to make it more custom

May 2017

Ray from IPR

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

went from pure paper to electronic onboarding

Cost savings, improved record retention and file management.

Pros

Ease of use. Great support. Efficient. Ability to save forms. Saves on processing,/mailing. Avoids missing/incomplete forms. Ability to use own forms. Able to produce reports and monitor new hire application status.

October 2016

Kayla from AST

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Fantastic!

Working with 321 Forms has been a fantastic experience. They have made the entire start up process quick and easy. The customer service team is great!

October 2016

Sara from Planet Fitness Management

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2016

321 Forms, well worth it

321forms is the best on both sides of onboarding. It's easy for my new employees to use and I have total control on the administrative side.

October 2016

Deborah from Employee Benefits, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Completely Worth the Investment!

The "321 Forms" Team is exceptional to work with. Their turnaround in getting your company set up and ready to use exceeded expectations. Highly recommend this platform to enhance your company's efficiency, accuracy, and professionalism as you forge forward in your day-to-day tasks, staying forever organized. Happy onboarding!

October 2016

Jim from Abel HR

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

321 Forms on boarding

Our Company has been using 321 Forms for 2 years. The team is very easy to work all work had come in timely and as designed.

Pros

Flexibility

Cons

non that I have seen

October 2016

Pam from Springstone

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Great Onboarding Product

The team is great and very easy to work with. I have appreciated the flexibility with customizing forms to suit our needs. Very affordable product, good UI and have had very few problems with new hires logging in and completing their forms. I would highly recommend this product.

Pros

Ease of use, friendly UI. Positive feedback from Hospital HR Directors and new hires.

Cons

We are in the process of moving to Enterprise level fully integrated HCM which will include an onboarding piece that we will eventually move to. Although I am still exploring the options, I am not certain there is an easy way to get all your employee forms out of their system and into a new system without a lot of manual work.