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321Forms vs BrightMove

321Forms vs BrightMove

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Overall Rating
4.5 (24)
4.3 (274)
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.5 / 5
4.4 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
October 18, 2022
August 31, 2021
Pros/Cons
  • Pros

  • Their willingness to find a solution to our specific issues was unparalleled and their pricing was way more competitive than any other company that we have worked with.
  • This is an amazing product for small business who are just getting started. It has made our company's hiring procedure run a lot better.
  • Working with 321 Forms has been a fantastic experience. They have made the entire start up process quick and easy.
  • Cons

  • Everything they submit, you can still verify in person that it matches up, so you can eliminate fraud.
  • If there is every a computer glitch or internet issue this imposes us to be able to find the information needed whereas paper would not do this.
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  • Pros

  • It is very easy to navigate and use and it has great features for top recruiting needs. Its great to have a system where you can rely on.
  • The ability to navigate is very easy and almost like common sense. I also really enjoy the searching ability and so much more.
  • The dashboard allows for customization and is easy to change. The interface with Outlook is good and the overall ease of use if very good.
  • Cons

  • Cons: I've had trouble with accidentally creating duplicate accounts at times.
  • Terrible customer service - exactly how do I communicate to one service provider about an tech issue that one of our other vendor's products has.
  • Unfortunately now if you accidentally hit the wrong button on your radius search you will lose the page you are on and all the progress that you have made.
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Pricing Range
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$
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$
$
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$
$
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos