What are Empxtrack 360 Degree Feedback users saying about the software?
Read what people like you have said about using Empxtrack 360 Degree Feedback software through verified user reviews
User Review Highlights
4.48
40 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"It offers outstanding value, flexibility and customization, with exceptional service and support. Installation has been completed with personal presentations to management."
"This app is very userful for everyone, it is easy to use, very functional, worth the price. I would recomend to anyone."
"I love the data this program offers. We plan our year discipline plans by the data that this program provides each year."
"In resource poor environment, subscription could be expensive and therefore can frustrate the users."
"I would say sometime the app freezes. It could be the problem with my device though."
"Sometimes it is hard to get everyone who should provide input to get involved in the process."
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Showing 1 - 25 of 40 reviews
STACEY
Company size: 5,001-10,000 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2020
360 Review has amazing data
I love how this program allows me to send my reports to parents. I use this program for positive referrals. I love sharing my positive referrals with parents.
Pros
I love the data this program offers. We plan our year discipline plans by the data that this program provides each year.
Cons
I truly have no cons for this program. I love how it saves all my information. I can easily see the reviews I have entered.
Jing
Company size: 201-500 employees
Industry: Electrical/Electronic Manufacturing
Time used: Less than 12 months
July 2017
Good
Pros
Most often, information solicited in a 360-degree feedback process will include feedback from an employee's subordinates, peers (colleagues), and supervisor(s), as well as a self-evaluation by the employee him or herself. Such feedback can also include, when relevant, feedback from external sources who interact with the employee, such as customers and suppliers or other interested stakeholders
Cons
When it comes to measuring valuable employee skills and attributes, few things are as important or effective as 360s. They measure things like leadership, teamwork, communication, decision-making and collaboration. Given the continual demands of work
Shibah
Company size: 201-500 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
June 2017
The overall experience was average
Pros
The software provides the opportunity to have many solutions in one place such as employee information, compensation, appraisals, etc.
Cons
The wait times for software support were very long, especially when customizing certain features to our needs.

Response from Saigun Technologies
Thank you for your insights Shibah. You used the product a while back and the latest version is being appreciated a lot. We have also created a dedicated customer success team that should allow very quick customizations and answers to queries. We would love an opportunity to work with you again. Tushar
Replied July 2017
Stacey
Company size: 2-10 employees
Industry: Retail
Time used: More than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
love microsoft
Pros
Love that you can put on multiple computers, iPad and phones. All programs work very well and are pretty easy to use.
Cons
The price is the biggest con. You either get one per computer or you pay much higher for multiples which can quickly add up!
Temina
Time used: More than 2 years
Review Source: Capterra
June 2017
Gaining insight with little difficulty
Pros
The idea behind this software is ideal for what my company has used this for. It was easy to navigate through each step and follow up helped me get the feedback from colleagues that teams and individuals are looking for.
Cons
There were a few steps that left me questioning the actual value behind the software. The results are helpful, but not specific if needed.

Response from Saigun Technologies
Thank you for your feedback Temina. The 360 Module has improved considerably in the latest versions with fairly intuitive reports including radar charts, comparison between self rating and others ratings and helps in the identification of hidden strengths and blindspots.
Replied July 2017
Ankur
Time used: Free Trial
Review Source: Capterra
September 2012
Review of HRMS software - Dhanuka Agritech limited
We would strongly recommend the software. Also we would recommend their team and their intent to support the users.
Pros
Ease of use, Simple Friendly appearance Based on Java which is more Web friendly, Mobile Friendly Lower bandwidth requirement Predefined types of Appraisal Processes Licensing is simple Modular and scalable in terms of functionalities Preconfigured Reports in standard HR practices Preconfigured HR Dashboards HRIS, ESS, Payroll, Appraisal, Goal Setting Modules to be taken. While there are 15 other modules. Software as a service model is available Lower technical capabilities required in buidling and configuring system. Expertise of implementor in HR process implemnetation This can be considered as HR ERP All Personnel and HR processes can be easily mapped in this ready to use system
Cons
Clarity in relation to expectations should be there Reinventing the wheel will not resolve the purpose Open mind in realigning the processes and should not get into getting everything customized
Omotayo
Company size: 11-50 employees
Industry: Medical Practice
Time used: Less than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
Gives live proofreading and eliminates errors
Pros
Reduce errors, easily used, and operable . It could therefore turn even a poor educated writer into an expert.
Cons
In resource poor environment, subscription could be expensive and therefore can frustrate the users
Gregory
Company size: 11-50 employees
Industry: Primary/Secondary Education
Time used: Less than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
360 Review Is The Only Way To Go
Pros
Nobody likes being evaluated, but employees are empowered by 360 Reviews software when they realize they can review their boss or executives as well. Having 2-way reviews from both your peers and superiors allows true transparency and change to take place.
Cons
Some executives and bosses are not prepared for negative feedback and thus do not handle this process well.
Gregorio
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 12 months
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
It is a good tool that the HR department should consider to buy because it is easy and affordable.
This software has a lot of potential, you just have to have good plan the implementation in order ty get great results.
Pros
This application is cloud-based and has very good features is customizable to some extent also for the price exceeds expectations, the customer support service is very good
Cons
In some parts of the system it seems to me that it could have more flexible features. The implementation takes a while I think is part of the process to have a good result of this system, you just have to consider it.
Sunil
Time used: Free Trial
Review Source: Capterra
July 2015
Very Good experience since last 1.5 years
Pros - Excellent Customer Service, high degree of customization possible in the product, Easy to Use Cons- Product needs more built-in HR analytics, Feeling of "Product Robustness" can be improved further

Response from Saigun Technologies
Thanks Sunil and appreciate your comments and feedback. In regards to the built-in-analytics, we are adding these on our blogs currently which will subsequently get added to the product too. The R&D team is working on this. You may like to refer to recent posts on employee exit reasons http://blog.empxtrack.com/employee-exit-reasons and leave trends http://blog.empxtrack.com/employee-leave-trends
Replied July 2015
John
Time used: Free Trial
Review Source: Capterra
July 2012
EmpXtrack-- exceeding expectations
I highly recommend this product without hesitation to users of all sizes.
Pros
Empxtrack was chosen following the evaluation of over 30 competive products. It offers outstanding value, flexibility and customization, with exceptional service and support. Installation has been completed with personal presentations to management. We are now commencing large group introductions and training expecting a seamless transition and first year usage
Cons
There are no cons to speak of ---- We had no difficulties working with the programming staff on the custom features we required. The turnaround time was fantastic. In fact, many suggestions were made by them which we accepted.
Mike
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
User friendly and cloud based
Pros
The ability to configure how your workforce is set up eliminates a lot of work for our hr department. The user interface is clean and easy to navigate.
Cons
The software is cloud based and easy to use but we felt like there could be more added to it. Due to this we switched software but it was not because we did not like Empxtrack it was because we went to a full service HR portal.
Nikita
Company size: 11-50 employees
Industry: Media Production
Time used: Less than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Well Worth The Money!
N/A
Pros
This product is very user friendly and easy to navigate through. I love doing 360 reviews for performance measurement and this product really helps the process.
Cons
None! I don't have anything bad to say about this product.
Sudalaimuthu
Time used: Free Trial
Review Source: Capterra
July 2015
Very Valuable software
The software was very useful in my current employment to organize my daily work. I get complete download from system to understand the issues faced by employees. The software was very helpful in my daily activities. As far support is concern I have to name one person from the Saigun is Sushil who has very helpful in resolving all the issues that we face at anytime. We use call him late night for certain queries wherein we stuck and have no option other than calling him and he was so responsive that he never hesitated to revert back. Thanks for all the support with high end software.

Response from Saigun Technologies
Thanks for the kind words Vembu. We have enjoyed working with eNxt and value our association.
Replied July 2015
Jordan
Company size: 11-50 employees
Industry: Medical Practice
Time used: Less than 12 months
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Best HR Decision!
Pros
Utilizing 360 Review has been so monumental in reaching the next milestone in our organization. Without this we were running in circles. If you have employees, then you need this.
Cons
It would help if it were possible to integrate customer feedback linked directly back to a specific employee.
Daniel
Company size: 1,001-5,000 employees
Industry: Security and Investigations
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2018
All Aboard
Pros
I love that this is a "group peer" review that helps to ensure a "Team" is built rather than just a single view from one persons perspective.
Cons
Sometimes it is hard to get everyone who should provide input to get involved in the process.
Amit
Time used: Free Trial
Review Source: Capterra
August 2015
Smoothest SAAS based HRMS you could find
I have been great fan of automation in HR from early days of it. Before Empxtrack, We used two different version of SAAS and Platform dependent HRMS but they restricted us in flexibility you need to run hr functions as per policies of your organization and customizing them was a great deal both in terms of Time and Money. Empxtrack, to a extent is most suited to needs we have and work flow it requires to run a technology driven company. Happy that we chose Empxtrack.

Response from Saigun Technologies
Thanks so much Amit for your feedback and we are very happy to have met your needs.
Replied August 2015
Aniket
Time used: Free Trial
Review Source: Capterra
July 2015
EmpXtrack - Covers all bases, Great Customer Support
Pros : - Basic Functionality is easy to understand. Only the more complex setups need some amount of training. - Self Service Employee portal is intuitive to use and does not require any employee training - Every function required by HR departments and for Salary calculation by Accounts departments is available - Very open to suggestions on changes and enhancements - Great Support. Cons : - No real cons that we could find.

Response from Saigun Technologies
Thank you so much Aniket. We value you and Verchaska as a customer as also our long association.
Replied July 2015
vamseedhar
Time used: Free Trial
Review Source: Capterra
July 2015
Affordable excellence
I have been associated with Saigun team for the past two years for implementing HRIS in our organization and they have done a fantastic job during this association. Though the company had earlier set backs in implementing HRIS systems Saigun team did help in overcoming those and ensuring the implementation is successful. Team is open for suggestions and implement all the improvements through their constant updates.

Response from Saigun Technologies
Thank you for your kind comments Vamseedhar. We appreciate our association with Newgen Knowledge Works.
Replied July 2015
Rajeev
Time used: Free Trial
Review Source: Capterra
June 2012
User friendly product, great customer support
We are using this product for about 150 users and are very satisfied. Absolute value for money and worth having a trial before buying anything else.
Pros
1. Very user friendly. 2. Training required at user level is almost Zero. 3. Configurable reports make life easier. Feels like heaven while using them. 4. Great customer support team. 5. TAT is usually few hours.
Cons
Haven't encountered any such issue till now.
Celinet
Time used: Free Trial
Review Source: Capterra
July 2015
Great Product!!
This software is very easy to use and customer service is the best. Every time i have a question or concern, they get back to me very quick and resolve the issues in a timely manner. I highly recommend this software.

Response from Saigun Technologies
Thanks Calinet and we will continue to meet and exceed your expectations.
Replied July 2015
Mangesh
Time used: Free Trial
Review Source: Capterra
August 2015
empXtrack is good complete and Integrated Suite covering most of the HR functions.
Pros: It is very easy to use. Highly configurable Electronic approval (workflow) eliminates manual intervention. Experience: Initial Project management was not satisfactory. Sushil & Mamta had extended a good support.

Response from Saigun Technologies
Thank you Mangesh.
Replied August 2015
Jodus
Company size: 2-10 employees
Industry: Primary/Secondary Education
Time used: Less than 12 months
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2018
360 HR review skip the rest this is the best
No
Pros
There is a lot of HR review and appraisal software on the market. Don't wast your time and go straight for this one. You won't be disappointed only suprised
Cons
What we have here is a multitude of pluses in user friendly and design. Only comment would be more ways to strengthen the work culture included
Syed javid
Time used: Free Trial
Review Source: Capterra
August 2015
Overall it been a good experience so far
As my finance team uses its payroll software and its ease of use, I see the payroll module in EmpXtrack can be made simpler in useability with more user defined functionality.

Response from Saigun Technologies
Thanks Syed for your inputs. We appreciate our association.
Replied August 2015
Ronita
Time used: Free Trial
Review Source: Capterra
August 2015
The software is very easy to understand and use.
Customer service is prompt and good. Right from the initial demo till date the team was very helpful in assisting with regard to issues and helped in resolving on time. Overall its a good experience with software and the team.
