All Empxtrack 360 Degree Feedback Reviews
1-25 of 40 Reviews
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STACEY
Education Management, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
360 Review has amazing data
I love how this program allows me to send my reports to parents. I use this program for positive referrals. I love sharing my positive referrals with parents.
PROSI love the data this program offers. We plan our year discipline plans by the data that this program provides each year.
CONSI truly have no cons for this program. I love how it saves all my information. I can easily see the reviews I have entered.
Jing
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2017
Good
Most often, information solicited in a 360-degree feedback process will include feedback from an employee's subordinates, peers (colleagues), and supervisor(s), as well as a self-evaluation by the employee him or herself. Such feedback can also include, when relevant, feedback from external sources who interact with the employee, such as customers and suppliers or other interested stakeholders
CONSWhen it comes to measuring valuable employee skills and attributes, few things are as important or effective as 360s. They measure things like leadership, teamwork, communication, decision-making and collaboration. Given the continual demands of work
Shibah
Financial Services, 201-500 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2017
The overall experience was average
The software provides the opportunity to have many solutions in one place such as employee information, compensation, appraisals, etc.
CONSThe wait times for software support were very long, especially when customizing certain features to our needs.
Vendor Response
Thank you for your insights Shibah. You used the product a while back and the latest version is being appreciated a lot. We have also created a dedicated customer success team that should allow very quick customizations and answers to queries. We would love an opportunity to work with you again. Tushar
Replied July 2017
Stacey
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed April 2018
love microsoft
Love that you can put on multiple computers, iPad and phones. All programs work very well and are pretty easy to use.
CONSThe price is the biggest con. You either get one per computer or you pay much higher for multiples which can quickly add up!
Temina
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2017
Gaining insight with little difficulty
The idea behind this software is ideal for what my company has used this for. It was easy to navigate through each step and follow up helped me get the feedback from colleagues that teams and individuals are looking for.
CONSThere were a few steps that left me questioning the actual value behind the software. The results are helpful, but not specific if needed.
Vendor Response
Thank you for your feedback Temina. The 360 Module has improved considerably in the latest versions with fairly intuitive reports including radar charts, comparison between self rating and others ratings and helps in the identification of hidden strengths and blindspots.
Replied July 2017
Ankur
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed September 2012
Review of HRMS software - Dhanuka Agritech limited
We would strongly recommend the software. Also we would recommend their team and their intent to support the users.
PROSEase of use, Simple Friendly appearance Based on Java which is more Web friendly, Mobile Friendly Lower bandwidth requirement Predefined types of Appraisal Processes Licensing is simple Modular and scalable in terms of functionalities Preconfigured Reports in standard HR practices Preconfigured HR Dashboards HRIS, ESS, Payroll, Appraisal, Goal Setting Modules to be taken. While there are 15 other modules. Software as a service model is available Lower technical capabilities required in buidling and configuring system. Expertise of implementor in HR process implemnetation This can be considered as HR ERP All Personnel and HR processes can be easily mapped in this ready to use system
CONSClarity in relation to expectations should be there Reinventing the wheel will not resolve the purpose Open mind in realigning the processes and should not get into getting everything customized
Omotayo
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2018
Gives live proofreading and eliminates errors
Reduce errors, easily used, and operable . It could therefore turn even a poor educated writer into an expert.
CONSIn resource poor environment, subscription could be expensive and therefore can frustrate the users
Gregory
Primary/Secondary Education, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
360 Review Is The Only Way To Go
Nobody likes being evaluated, but employees are empowered by 360 Reviews software when they realize they can review their boss or executives as well. Having 2-way reviews from both your peers and superiors allows true transparency and change to take place.
CONSSome executives and bosses are not prepared for negative feedback and thus do not handle this process well.
Gregorio
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
It is a good tool that the HR department should consider to buy because it is easy and affordable.
This software has a lot of potential, you just have to have good plan the implementation in order ty get great results.
PROSThis application is cloud-based and has very good features is customizable to some extent also for the price exceeds expectations, the customer support service is very good
CONSIn some parts of the system it seems to me that it could have more flexible features. The implementation takes a while I think is part of the process to have a good result of this system, you just have to consider it.
Sunil
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed July 2015
Very Good experience since last 1.5 years
Pros - Excellent Customer Service, high degree of customization possible in the product, Easy to Use Cons- Product needs more built-in HR analytics, Feeling of "Product Robustness" can be improved further
Vendor Response
Thanks Sunil and appreciate your comments and feedback. In regards to the built-in-analytics, we are adding these on our blogs currently which will subsequently get added to the product too. The R&D team is working on this. You may like to refer to recent posts on employee exit reasons http://blog.empxtrack.com/employee-exit-reasons and leave trends http://blog.empxtrack.com/employee-leave-trends
Replied July 2015
John
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed July 2012
EmpXtrack-- exceeding expectations
I highly recommend this product without hesitation to users of all sizes.
PROSEmpxtrack was chosen following the evaluation of over 30 competive products. It offers outstanding value, flexibility and customization, with exceptional service and support. Installation has been completed with personal presentations to management. We are now commencing large group introductions and training expecting a seamless transition and first year usage
CONSThere are no cons to speak of ---- We had no difficulties working with the programming staff on the custom features we required. The turnaround time was fantastic. In fact, many suggestions were made by them which we accepted.
Mike
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
User friendly and cloud based
The ability to configure how your workforce is set up eliminates a lot of work for our hr department. The user interface is clean and easy to navigate.
CONSThe software is cloud based and easy to use but we felt like there could be more added to it. Due to this we switched software but it was not because we did not like Empxtrack it was because we went to a full service HR portal.
Nikita
Media Production, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Well Worth The Money!
N/A
PROSThis product is very user friendly and easy to navigate through. I love doing 360 reviews for performance measurement and this product really helps the process.
CONSNone! I don't have anything bad to say about this product.
Sudalaimuthu
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed July 2015
Very Valuable software
The software was very useful in my current employment to organize my daily work. I get complete download from system to understand the issues faced by employees. The software was very helpful in my daily activities. As far support is concern I have to name one person from the Saigun is Sushil who has very helpful in resolving all the issues that we face at anytime. We use call him late night for certain queries wherein we stuck and have no option other than calling him and he was so responsive that he never hesitated to revert back. Thanks for all the support with high end software.
Vendor Response
Thanks for the kind words Vembu. We have enjoyed working with eNxt and value our association.
Replied July 2015
Jordan
Medical Practice, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Best HR Decision!
Utilizing 360 Review has been so monumental in reaching the next milestone in our organization. Without this we were running in circles. If you have employees, then you need this.
CONSIt would help if it were possible to integrate customer feedback linked directly back to a specific employee.
Daniel
Security and Investigations, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2018
All Aboard
I love that this is a "group peer" review that helps to ensure a "Team" is built rather than just a single view from one persons perspective.
CONSSometimes it is hard to get everyone who should provide input to get involved in the process.
Amit
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Smoothest SAAS based HRMS you could find
I have been great fan of automation in HR from early days of it. Before Empxtrack, We used two different version of SAAS and Platform dependent HRMS but they restricted us in flexibility you need to run hr functions as per policies of your organization and customizing them was a great deal both in terms of Time and Money. Empxtrack, to a extent is most suited to needs we have and work flow it requires to run a technology driven company. Happy that we chose Empxtrack.
Vendor Response
Thanks so much Amit for your feedback and we are very happy to have met your needs.
Replied August 2015
Aniket
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed July 2015
EmpXtrack - Covers all bases, Great Customer Support
Pros : - Basic Functionality is easy to understand. Only the more complex setups need some amount of training. - Self Service Employee portal is intuitive to use and does not require any employee training - Every function required by HR departments and for Salary calculation by Accounts departments is available - Very open to suggestions on changes and enhancements - Great Support. Cons : - No real cons that we could find.
Vendor Response
Thank you so much Aniket. We value you and Verchaska as a customer as also our long association.
Replied July 2015
vamseedhar
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed July 2015
Affordable excellence
I have been associated with Saigun team for the past two years for implementing HRIS in our organization and they have done a fantastic job during this association. Though the company had earlier set backs in implementing HRIS systems Saigun team did help in overcoming those and ensuring the implementation is successful. Team is open for suggestions and implement all the improvements through their constant updates.
Vendor Response
Thank you for your kind comments Vamseedhar. We appreciate our association with Newgen Knowledge Works.
Replied July 2015
Rajeev
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2012
User friendly product, great customer support
We are using this product for about 150 users and are very satisfied. Absolute value for money and worth having a trial before buying anything else.
PROS1. Very user friendly. 2. Training required at user level is almost Zero. 3. Configurable reports make life easier. Feels like heaven while using them. 4. Great customer support team. 5. TAT is usually few hours.
CONSHaven't encountered any such issue till now.
Nibedita
Used free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
Reviewed July 2015
Good
The software at times is a little slow also there are some deviation from what we would like the software to behave but the team takes the cases on the urgent basis and resolve it at the earliest. I am extremely happy to work with the team members specially Padmini and Kripal. They are very efficient and helpful.
Vendor Response
Thank you Nebedita and we would love to understand the gaps and bridge them asap.
Replied July 2015
Madhavi
Used free trial
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed August 2015
Good Product
I have been using the product for past one year. It is exceptionally good in the UI and also the workflow. The reports, calculations everything seems to be perfect. Customer support has been amazingly good. It only needs fine tuning in certain areas, which I am sure the team is working on.
Vendor Response
Thanks Madhavi. We value the association
Replied August 2015
Celinet
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed July 2015
Great Product!!
This software is very easy to use and customer service is the best. Every time i have a question or concern, they get back to me very quick and resolve the issues in a timely manner. I highly recommend this software.
Vendor Response
Thanks Calinet and we will continue to meet and exceed your expectations.
Replied July 2015
Mangesh
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
Reviewed August 2015
empXtrack is good complete and Integrated Suite covering most of the HR functions.
Pros: It is very easy to use. Highly configurable Electronic approval (workflow) eliminates manual intervention. Experience: Initial Project management was not satisfactory. Sushil & Mamta had extended a good support.
Vendor Response
Thank you Mangesh.
Replied August 2015
Jodus
Primary/Secondary Education, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
360 HR review skip the rest this is the best
No
PROSThere is a lot of HR review and appraisal software on the market. Don't wast your time and go straight for this one. You won't be disappointed only suprised
CONSWhat we have here is a multitude of pluses in user friendly and design. Only comment would be more ways to strengthen the work culture included