--- title: "7shifts Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of 7shifts. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if 7shifts is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/7shifts-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/) / [7shifts](https://www.softwareadvice.com/hr/7shifts-profile/) / 7shifts Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/7shifts-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/7shifts-profile/alternatives/) # 7shifts User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 1,212 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 886 reviews (73%) - 4 stars: 290 reviews (24%) - 3 stars: 28 reviews (2%) - 2 stars: 5 reviews (0%) - 1 star: 3 reviews (0%) ### Most mentioned pros - Staff appreciate the ability to easily view their schedules, request time off, and trade or pick up open shifts directly through the app. - shifts did make reviewing and trading shifts fairly easy for myself and others. While we did not use to platform for much other than shift information, it was very helpful in the aspects in which I used it. - The ease of scheduling our restaurant employees and the feature of communication. ### Most mentioned cons - We signed up for 7shifts to manage hospitality rosters but stopped using it months ago. When our old manager left, the subscription kept running unnoticed — and despite not using the product at all, they refused to refund nearly $500 that was auto-charged. - It was a bit difficult to get 7shifts to be accurate sometimes since the location can sometimes be thrown off, and internet sometimes plays a role but it otherwise is janky. - shifts works well, but notifications can be delayed and the app sometimes runs a bit slow which makes the experience less enjoyable ## 7shifts customer reviews Showing reviews 1-25 of 1,212 (page 1). ### A simple interface and reliable time management option to support teams and scheduling - Overall rating: 5/5 - Reviewer: Rachael M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Works as effectively as it did before with a cleaner interface and additional features to help ensure more accountability and consistency on employee and management end in regards to shifts/schedules/times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 7shifts still remains a really simple and easy tool to manage schedules, clock ins/outs, and overall tool for tracking employees and for employees tracking schedules. I really like the new improvements with the scheduled were it is clearly text/colours to see who is working when. The change where you can also see you scheduled and upcoming shifts while clocking in is also a bonus feature. There seem to have been improvements with glitches too, where there is less freezing or errors occurring compared to before. #### Cons No dislikes noted over the 2025 year as upgrades have improved tech issues and errors, and have improved overall efficiency and functionality. #### Vendor response Hi Rachael, Thank you so much for taking the time to share your feedback! We're thrilled to hear that 7shifts continues to make scheduling and time tracking simple for your team. It's especially rewarding to know that our recent improvements, like the enhanced schedule visibility with clearer text and colours, and the ability to view shifts while clocking in, are making a real difference in your daily operations. Your note about improved stability and fewer technical issues is exactly what we've been working toward, so it's wonderful to hear this confirmed. We appreciate you being a long-time user and noticing how the platform has evolved. Feedback like yours, highlighting both the consistency of what works and the value of our new features, helps us stay focused on building tools that truly support restaurants and their teams. Thank you for the 5-star review and for being part of the 7shifts community! Sincerely, The 7shifts Team Replied January 2026 --- ### Easy to use! - Overall rating: 5/5 - Reviewer: Rachel T. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Staff appreciated the convenience and simplicity of the app. The different price points was also helpful to the owners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How user friendly it is! Staff can quickly log in and access their schedule, request time off and blocked off dates. #### Cons I really didn't have any cons about using 7Shifts. My restaurant used it mostly for scheduling only. #### Reasons for choosing 7shifts We should 7Shifts for ease of use and the price point. #### Reasons for switching to 7shifts I didn't like what they had to offer. 7Shifts was more compatible. #### Vendor response Thank you for the positive review! It’s wonderful to hear that you are enjoying 7shifts. Replied October 2025 --- ### Operations Coordinator - Overall rating: 5/5 - Reviewer: Sherri P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really appreciate the way this software works. I like that other managers can look at shifts before they are published, and we can work together. My team is in constant communication using the app and I am able to assist whit what they need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 7Shifts makes it easy to schedule my team and communicate with them. The app helps make sure they are plugged in and know their schedule. They are able to let me know their needs. The app is great for the team to stay in touch. #### Cons I don't like that I cannot set the shift times and have them stay the same. 7Shifts can have lags that are inconvenient, but it does come through. --- ### 7Shifts - Restaurant scheduling - Overall rating: 4/5 - Reviewer: Lissa H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience is good, it functions well, offers us the tool that we did in scheduling our employees, getting available shifts covered and being sure that schedules are balanced. With so many PT employees its important that each persons availability is considered and that the schedules are as fair as possible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of scheduling our restaurant employees and the feature of communication. Being able to offer shifts to coworkers and including employee notes. #### Cons 7shifts is one of many platforms that the employee has to keep track of. I would love it if it could be integrated with our HRIS system to show the schedule for all employees in the system. --- ### A No-Fuss Workplace App For All - Overall rating: 4/5 - Reviewer: Curtis S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall 7Shifts is accurate, easy to use, and has an appealing interface. It has minor hiccups, but were easy to overcome. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros A straight forward, and no-fuss workplace app. Let me schedule my staff and set specific notes for special days. #### Cons The app has a habit of logging everyone out, or the servers crashing in general. It would make it difficult or impossible to clock in sometimes. #### Reasons for switching to 7shifts Better pricing, better features, and more accurate time clocks. --- ### LOVE 7shifts! - Overall rating: 5/5 - Reviewer: Joanna H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I ask & they fix or add it. This company is ahead of the game! They crush! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Streamlined, easy to use & goes above & beyond, great for coffee shops, restaurants. They have thought of everything! #### Cons Nothing it a great platform where I can do everything I need in one place #### Reasons for choosing 7shifts UX/UI is great. flow feels right & use to learn... #### Reasons for switching to 7shifts Homebase is not great just very basic, UX/UI feels crap --- ### Communicate with Ease! - Overall rating: 5/5 - Reviewer: Mai M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience has been incredibly positive! All my FOH staff uses it and enjoys it because it is so user friendly and allows them to communicate with me and fellow colleagues with incredible ease! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find it to be the most user friendly way to communicate with a variety of employees and make updates in real time. It is effortless and employees are immediately responsive and have implemented using this platform with ease. I am so delighted at how well it has been integrated to our entire organization! #### Cons I genuinely can't think of a single aspect that I don't like or appreciate about the platform. I was worried about everyone implementing it but every employee did so with incredible ease! #### Vendor response Dear Mai, Thank you for the fantastic review! We are so delighted to hear that 7shifts has been integrated across your entire organization with such ease. It is wonderful to know that your FOH staff is finding the platform user-friendly and that it has made real-time communication effortless for everyone. Hearing that your initial worries about implementation were replaced by such a positive experience is the best feedback we could receive! Thank you for being part of the 7shifts community! Sincerely, The 7shifts Team Replied January 2026 --- ### 7Shifts is great! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Definitely recommend this software for those in the hospitality industry. Great customer support as well. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros This is great scheduling software for someone who works in the hospitality industry. Great for communication and payroll. #### Cons Took a bit of time to get used to the drag and drop options, but once that was figured out it was very easy to curate a schedule. #### Vendor response Thank you so much for the recommendation! We’re happy to hear that 7shifts is helping you manage your scheduling, communication, and payroll more effectively. We truly appreciate your kind words about our support team and for being part of the 7shifts community! Replied March 2026 --- ### Great app, easy to use! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how it was very easy for associates to submit shift swap requests and for managers to approve them. Same with RTO requests, very easy to use. Additionally, I liked how managers could post announcements and there was also a direct message feature. #### Cons I really can't think of anything I disliked about 7Shifts. I think the app is very user friendly and easy to use! #### Vendor response Hi there! Thanks so much for the 10/10 review! We're thrilled that shift swaps, RTO requests, and team communication have been easy to use for both your associates and managers. We appreciate you taking the time to share your experience! Sincerely, The 7shifts Team Replied December 2025 --- ### Great Scheduling Platform - Overall rating: 5/5 - Reviewer: Matt S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it. I can easily distribute and receive my schedule through the platform and it makes it very easy to communicate with the team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love how easy it is to schedule folks and make adjustments on the fly. Also love how you can communicate with the entire team through it! Its like a group chat meets hr software. #### Cons Feels very basic. It does everything you would want for this to do but nothing more nothing less. Its great for part time work or internships! #### Vendor response Thank you for sharing your experience with us! We are so glad to hear that the scheduling and team communication tools have made it easier for you to manage things 'on the fly.' We appreciate your feedback regarding the simplicity of the platform as well, we aim to make 7shifts powerful yet easy to navigate for teams of all sizes. Thank you for being a part of the 7shifts community! Replied March 2026 --- ### A Huge Lifesaver for Our 250-Seat Restaurant - Overall rating: 5/5 - Reviewer: Gerad C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered I really love the 7shifts people. They are passionate about what they're doing, super engaged with customers and always working to make us happy. They are a tech company that is really keeping the customer's needs in mind and working to make our lives better/easier. At this point I couldn't fathom losing the 7shifts toolkit at Prairie Dog Brewing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 7shifts is really geared toward restaurant shift/labour management and communications, whereas so many of the other scheduling softwares out there try to fit the general case and don't handle the high-paced, dynamic nature of restaurant staffing nearly as well. From our perspective, 7shifts literally cuts down 5-10 hours a week of admin time, while also providing us a convenient, central location for communication with staff, basic HR data, etc. We use the free 7punches app to track time punches, which also has some nifty features that help us manage labour costs and keep better tabs on things like lateness. What I'm most excited about now is 7shifts' built-in "Optimal Labor" tool, which combined with our POS sales integration, provides me with HOURLY forecasts for my sales on given upcoming week, then tells me how many servers, bartenders, etc it thinks I should have on based on my sales, labour targets and past scheduling. It's not perfect, but its hugely helpful and lightyears ahead of what we were doing in the past, taking only a fraction of the time. 7shifts is a tech company that really gets restaurants and what we need, I eagerly anticipate every update to the software. I'm a techno-geek at heart, with my own tech industry experience, and by working with the 7shifts people and products, I immediately see a really healthy, creative tech culture at the company, which are poised to keep moving at a phenomenal pace and quality of output. #### Cons I wish we could get the Machine Learning auto-scheduler feature at "The Works" package level, even as a priced add-on. Currently the only way to get it is to sign up for a massively more expensive package that is really designed for franchise chains with many locations to handle. We have just one location, but really want the auto-scheduler (it's absolutely brilliant). I love the 7shifts web API and use it for quite a lot of our own software, but the documentation is really incomplete/out of date and I have to do a lot of reverse engineering either from their website or by making educated guesses. I can imagine that this might cause some friction or limit the abilities of third parties to integrate with 7shifts. Third party integrations have not been as robust or full-featured as I'd hoped, at least the TouchBistro/7shifts integration, but I think that's more due to the other side of the integration than the 7shifts people. #### Reasons for choosing 7shifts We looked at about a dozen other scheduling platforms, most of which I can't remember any longer, but like I said earlier, 7shifts is not just a scheduling platform -- it is 100% geared towards restaurant use, where most of the others are generalist platforms. Out of the scheduling platforms that did focus on restaurants, 7shifts lead the pack by miles in terms of its capability (like 3rd-party integrations), robustness, and thoughtful approach toward solving problems in ways that make both staff and management happy. At the time, 7shifts was the only platform I could find that would apply machine-learning artificial intelligence workflows to restaurant scheduling, which was something I am passionate about and really want to see at our organization. #### Reasons for switching to 7shifts 7shifts is really a suite of extremely well-thought-out and heavily integrated tools that work in concert to form a single application/website where the whole is greater than the sum of its parts. Their user and administrator documentation is great, they have mobile apps for both major platforms, and their scheduling software directly addresses common restaurant use cases in ways that just make sense for both staff and management. 7shifts integrated with our TouchBistro Point of Sale software. Finally, this was the only scheduling company I could find that applied Machine Learning algorithms to scheduling/shift data to create an auto-scheduling feature. That was the starting point of my search for scheduling software, as scheduling is a really great use of this type of AI tech. #### Vendor response Wow! Thanks so much for this amazing, detailed review Gerad. Our entire team really values your feedback and are thrilled to have the opportunity to work with you and your staff every day. We are working tirelessly to ensure that we are THE best labor management solutions for restaurants, so validation from our amazing users like yourself really drives home that we are on the right path. Also, thanks so much for the feedback on our Auto-Scheduler we are actively working on providing this functionality to more users like yourself and look forward to showing you what we are working on soon. Cheers! Replied November 2019 --- ### Potential - Overall rating: 4/5 - Reviewer: Andreina R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered So Far it has worked for our company, hopefully we can further develop our usage. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The software has a lot of potentials to be great, the best part of it is the integration with POS so we can have real-time data. #### Cons There are sections like time-sheets that are unnecessarily hard and not user-friendly. #### Reasons for choosing 7shifts Did not like the Fourth interface. #### Reasons for switching to 7shifts The software was very user-friendly but the app itself keeps crashing or lagging delaying our process when doing scheduling and payroll. #### Vendor response Thanks for the review Andreina! As you mentioned, we look forward to showing you the full potential of how 7shifts can help your restaurant. As such, your dedicated success manager to see how they can help you out :) Replied September 2021 --- ### My excellent experience with sevenshifts as a café owner - Overall rating: 5/5 - Reviewer: Andrea P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, completely satisfied like I said, their technology is very easy to use mobile friendly they have every feature you could need small business to big business. I’m sure across industries, especially in the food and beverage business rates. Perfect so having a company like this is great. It’s also apparent by their new features that they’re adding that they’re continuing to innovate investing and grow and they’re going to be around so that’s important. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about this software is that it was super easy to use for me and my staff it’s just very easy and it starts off. You can just do the basics and I am as a new business owner. I was just you know priorities come up, so scheduling was just first and foremost, but it has so many features that you can add on them at any time which is great they have help then it’s a wonderful automated system and they’ve just added a ton of new great features. I am excited to use. #### Cons Honestly, I can’t say I didn’t like anything in particular or what I least liked I think with maybe what I least used was something where we would be things that bigger organizations might need to use that or not important or not necessary for my particular business, but there is nothing that was the least liked #### Reasons for choosing 7shifts So there’s a ton of different products out there seven shifts is a reasonable price and it had the features I needed for my industry so I looked at several products, but I focus on what they what features they had and what my priorities were at the time and it matched #### Reasons for switching to 7shifts Didn’t know anything about homebase it was used by the previous person. I try to get in there and start using it switching over and it was just a headache so I just looked for a new system start fresh and this one was just doing easier and glad I did. --- ### Great tool for scheduling. - Overall rating: 4/5 - Reviewer: Heather M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s very user friendly for staff and makes dropping or picking up shifts easy for them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros How easy it is to put shifts up for bid or to bid on open shifts. It’s very user friendly for admin to approve. #### Cons The way the schedule populates as an administrator, it’s very busy and hard to read through. --- ### Very interesting software to work management - Overall rating: 5/5 - Reviewer: Joao Gabriel C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software is very functional, before we had trouble managing and dealing with the team according the schedule, from divide and publish the scheduling to internal conversation between the teams inside the job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the complexity and and the functionality of the software, it is not only about schedules but also about organization and optimization. #### Cons Nothing to criticize until now, i am just figuring out new functions and how to keep operating it. --- ### Great for any business. - Overall rating: 5/5 - Reviewer: Brandon M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Great experience overall with 7shifts including support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, clean UI and its feature rich for any business. #### Cons EWA integration could be better and more user friendly. --- ### Useful software - Overall rating: 4/5 - Reviewer: Alexandros C. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Quite decent so far, I am satisfied with the software #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very useful software with cool features to help you organise stuff #### Cons A bit outdated layout and interface, but still cool --- ### Ehh, it's okay. - Overall rating: 2/5 - Reviewer: tonya b. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I wouldn't use it again, the loading times were very high, and the price was high compared to other tools that work better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I was easily accessible and for the most part easy to navigate. #### Cons Not very practical, the loading times were extremely high. --- ### Good app for scheduling shifts - Overall rating: 5/5 - Reviewer: Melissa L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s good for keeping my shifts organized and for picking up shifts. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the convenience of messaging other staff. #### Cons Notifications don’t work as well. I don’t get notified for my time off requests when they’re approved. --- ### Very Easy to Use and Integrate - Overall rating: 5/5 - Reviewer: Jasmine M. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Overall 7Shifts has helped us keep down labor costs, communicate with ease, schedule based on business needs, and streamline our payroll. I can't say enough about it and I rave about it to all my friends in every industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I personally love this scheduling software over the others I've used in the past. The mobile access gives our employees control of their own schedules and ease of seeing where they need to be. The scheduler is so easy to use and even easier if you set up templates. Tracking labor costs vs our sales has helped in so many ways to keep our costs down. The logbook has become one of the most used features among our managers. And the timesheets being able to integrate with our payroll software has made payday just a few clicks away. #### Cons It really is the easiest software. Almost dummy-proof. There's not much bad I can even say about it. I've used quite a few of the competitors. This one is far superior. #### Vendor response Wow, thanks for the kind words Jasmine. That means an awful lot to our team! Replied September 2021 --- ### High powered timekeeping for low entry cost. - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered 7punches is high powered, low cost product that was very easy to launch company wide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros 7shifts has a great entry level price point for small organizations and companies. It is accessible, durable and transparent. It instills team confidence with employees when they can track their timesheets in real time and communicate quickly with management and colleagues through the application negating the need to maintain posted call sheets or add contacts to personal mobile devices. #### Cons 7shifts cannot lock or protect a current schedule once its posted. You must use great caution when editing schedules online or on a mobile device that you are actually editing the correct day and date. If your scheduling manager is distracted during the edit process for a future week it is possible to mistakenly edit (and publish) a current week. Additionally, it would be helpful for the software to utilize a biometric reader in 7punches thereby eliminated the 4 digit code requirement. #### Reasons for choosing 7shifts Low cost fast start. #### Reasons for switching to 7shifts We are a seasonal tourist destination and it made sense to switch to a provider that didn't require 12 month commitments. #### Vendor response Thanks for the review David! Replied September 2021 --- ### Great Scheduling Software - Overall rating: 4/5 - Reviewer: Lauren S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I really like 7shifts, I’ve never used any other scheduling software so I don’t have a comparison other than manual paper scheduling. 7shifts is a million times better than that. I can’t imagine scheduling 50+ people without 7shifts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I own a full service, high end, casual dining restaurant. I have usually between 50-65 employees. 7shifts allows me to manage multiple department schedules for the entire restaurant pretty easily. I very much like the feature that allows me to copy and paste the schedule from prior weeks, as well as the ability to create a template and distribute that template amongst everyone’s availability. I like that it puts accountability for requesting time off an updating availability on the employee. This saves me so much time. 7shifts connects with Cake (my POS) and brings sales over so that I can project my labor for the schedule I’m making. #### Cons When I start from a template and the software distributes the shifts based on people’s availability seems very random. It would be better if the software was able to take into consideration the employees schedule from last week, keeping it the same as much as possible, and prioritizing shifts to primary roles. When I start from a template I have to do a lot more reorganizing of shifts after the software fills it out for me. #### Vendor response Dang! Thanks for the kind words Lauren, we really appreciate it. Replied September 2021 --- ### 7shifts- User friendly and Great! - Overall rating: 5/5 - Reviewer: Jessica G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would say my overall experience is a 10/10! Such a fantastic software and so user friendly. I have used this software for over two years and have yet to find an issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A major pro for me is that you can update all shift times, sick calls and building changes on the spot and it gets sent out to everyone. That way all employees stay updated as to where everyone is and what time they are available. #### Cons I would be very honest if there were cons about this software, but there is not! We went from making our schedules in an excel doc and this has been an amazing change! #### Reasons for choosing 7shifts We were presented with 7Shifts and shown what it looked like, how it worked and how it would benefit our company. We decided to go with it and have never looked back! #### Vendor response Thanks so much for the review Jessica! We love hearing how much of an improvement 7shifts has been over excel. Replied June 2022 --- ### Good Platform for the Price - Overall rating: 4/5 - Reviewer: Trina R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Improved scheduling contact as we don't have to wait to speak with employees, the ability for better employee long-term planning for scheduling and the ability to connect all managers and see progress for scheduling in real time. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Quick setup for new employees. Mobile and desktop options are great for matching employee preferences #### Cons Included how-to videos for employees, group filtering features in time sheets, searchable employees during scheduling, the ability to set points vales for absences and tardiness, --- ### 7 Shifts works - Overall rating: 4/5 - Reviewer: Samson S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am generally happy with it, and once I'm in a rhythm it's efficient and effective. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to create open shifts, schedule templates, easily maneuver shifts and see requested days off, availability desires and schedule events all make a for a robust scheduling too. #### Cons Needs previous of the 2 days surrounding the work week to ensure better scheduling, clearer availability systems or the ability of a manager to input availability based on conversations they had, and it needs more robust event scheduling options that can be tied to open shifts that need to be filled #### Vendor response Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com. Replied April 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/hr/7shifts-profile/reviews/?page=2) --- 7shifts Reviews, Pros and Cons - 2026 Software Advice