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7shifts vs TimeClock Plus

7shifts vs TimeClock Plus

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Overall Rating
4.7 (1181)
4.4 (201)
Ease-of-Use
4.7 / 5
4.3 / 5
Value for Money
4.6 / 5
4.1 / 5
Customer Support
4.7 / 5
4.2 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
September 27, 2024
September 4, 2024
Pros/Cons
  • Pros

  • Great, easy to use, great options for customization. Effective and responsive customer service.
  • It keeps our communication all in one place and allows us to easily look at the week at a glance. Our employees love the ease of use and as managers we love that they actually use it.
  • As marketing manager, it's helpful for me to see the calendar so I can plan events and promotions around those that are interested in helping.
  • Cons

  • The only problem I have with the app is the inability to alter time punches for my employees. I have to open a web browser to do that, it would be convenient if I could use the app for that as well.
  • I recently had some problems with our information transferring from Square to 7Shifts.
  • Sometimes the notifications will mess up and I won’t know when my schedule is released or when an upcoming shift is about to start.
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  • Pros

  • TimeClock is perfect for people that need an accurate way to look at all of their working hours and clock in an out with ease. It is a perfect software to use with employees and it is so easy to do.
  • Seamless Integration with our ERP - Infinite Visions has been a big labor saver. The ease of the use of the product for end users is pretty good, with a modern, well designed UI.
  • Overall, support is great. The product is solid and my clients like the reports they can generate about their employees time.
  • Cons

  • I was not properly explained how licensing was charged, invoiced, given no explanation of charges when you ask and the money was withdrawn from my account.
  • On a few occasions software was slow to load or did not load at all. May have been a problem locally.
  • Also, I'm not sure if it is with my program in particular, but one personal dislike that I have is that it logs you out too soon. I could use a little more time with the site before it logs me out.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos