AboutTime
About AboutTime
AboutTime Pricing
Starting price:
$11.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for AboutTime
1 - 5 of 18 Reviews
Karen
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2022
Worked for Years
Helped us accurately track our payroll and cut down on guys clocking in before they got to a jobsite. Minimized waste and time theft
PROSTime tracking was pretty easy, the crew was used to it. Never wanted to change and have to get everyone used to a new system.
CONSThe reporting and form functions were cumbersome and seemed to take forever. Connecting took a long time and nothing ever seemed to be a quick click of a button
Reason for choosing AboutTime
We were joining a couple other companies that were using About Time and decided to stay with the same product.
Rachelle
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed October 2019
Buyer Beware
This program is great until you have questions or they have updated the program. If you don't purchase their yearly support and certain things aren't working for you, they will not help you!! They won't even talk to you if you don't give them a credit card on the spot. This is terrible customer service. If I were to work with my clients on those terms, we would be out of business! They don't tell you that you have to buy the yearly support to function right. Our GPS has stopped working all together and I have an employee who's phone isn't working at all with the program after I have done everything I was trained to do to activate. Here is the response I was given over email: The reason GPS is not working is due to a change on the providers side. Because the provider we used for GPS Maps changed their code on how information is delivered, we had to rebuild our software to meet their standard. If your support is current you have the ability to update the software and it would be working again with no additional charge above the yearly support plan. However, since you are out of support, even if it is broken there is nothing we can do to resolve it. WOW!! WE spent a lot of money to purchase this program. Apple doesn't make me pay for updates, my computer company doesn't make me pay for updates. This is absolutely ridiculous to me. Save your money and look for a company that is willing to support their program without an extra fee.
PROSEasy to use and change back and forth from job to job.
CONSThe support is horrible is you don't buy their yearly support.
Monica
Construction, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed April 2019
About time clock
overall the pros outweigh the cons but it just was not what we needed for our company
PROSThis program was user friendly makes it easy to enter muliple entries at a time
CONSwhat i did not like was that you cannot generate time reports per specific jobs and cost codes
Johnathan
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
AboutTime Review
I really like that when I need something I can always reach out to AboutTime and talk to the same few people. They seem to have great employee retention, and that says a lot about their company.
PROSThe software on the phone is very easy for the end user to learn. It's very basic and that is a good thing.
CONSThe admin side was a bit more difficult to user. The initial set up on cell phones requires inputting a static IP address and user name and password. Reviewing timesheets is a tedious task. The way ours was set up, you would have to go in and edit each "in and out" because our people would forget to clock in at the beginning of the day or out at the end. I think it could've been set up a little better but our users didn't make things any easier on us.
Reason for choosing AboutTime
It was user friendly and cost effective for us. We were shown a great demo and that is what sold us.
Shannon
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2018
This software is good for what you get but needs to be updated.
You have all your equipment, jobs, and field notes in one place which is great so you know where everything is when you need it.
PROSOnce you understand how this software works its easy. They have great customer support who can help you along the way as well as videos to watch so you understand from the beginning how to use the program.
CONSThis system just needs to be updated a little more. There's other programs that have updated and I think if it would update as well and not be so frustrating to work with at times customers would be happier with this product.
Vendor Response
We're glad that you're enjoying the AboutTime Enterprise Suite. We are continuing to update the AboutTime Enterprise Suite's features, but if you are looking for a much more modern looking interface, you should check out WorkMax, our cloud-based resource management platform to keep all your forms, time tracking, and asset tracking all in one place. Feel free to call us at 801-465-8181 to learn more.
Replied June 2018