What is absence.io?

absence.io is a cloud-based workforce management solution, which helps organizations manage employee details, monitor leaves and track work hours. Features include team calendar, email notifications, overtime calculation, productivity tracking and secure data storage.

The application enables employees to monitor the number of pending leaves, submit requests, select substitutes and receive approvals. Businesses can create various absence types and define accruals or vacation carryover policies. absence.io helps human resource managers prepare or edit employee records, upload supporting documents via the drag-and-drop functionality and request missing information from the required employee via questionnaire. Team members can also use the solution to clock-...


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Supported Operating System(s):

Web browser (OS agnostic)

28 Reviews of absence.io

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

October 2017

Roxy from Roadmunk

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2017

Good software :)

Lots of data, easy to use

Pros

Price is right, I like the slack integration and my team finds it useful too, has a great support team that is always friendly and very responsive.

Cons

I'm still waiting for a google cal integration, I have encountered a few annoying bugs but team has always been proactive to fix and that's to be expected from a budding company. Worth the tradeoff

March 2017

Josh from CIP Document Solutions

Company Size: 11-50 employees

Industry: Printing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Time saving product

Since implementation countless hours have been saved manually tracking and approving absences, as well as informing employees about their remaining leave balances. Now each employee simply logs in and can see everything quickly and easily. At year end we can easily run reports to see what types of absences were used, who is over their allowances, etc.. Overall it's a very useful tool. And as an added bonus, the integration with Slack is fantastic and fairly seamless.

Pros

Multiple leave types that can pool from one total allotment Teams Half Day time off capability

Cons

Needs a start date connection to increased allowances

November 2020

L from Infusion

Verified Reviewer

Company Size: 2-10 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

November 2020

Terrible customer service, stay away

Pros

It worked well enough for what we needed as we used it for the past few years.

Cons

Customer service is non existent. None of my users can currently sign in as it says our account is temporarily suspended and to contact customer service. We did that and they don't even respond to emails yet gladly keep charging my credit card. Having to file a dispute now, all while employees keep emailing me that they want to book vacation but the tool isn't working, so I have NO idea how much time anyone has left now.

February 2017

CHRISTOPH from OmnicomMediaGroup

Company Size: 51-200 employees

Industry: Media Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2017

best tool ever

Normally, the department who want a new tool is happy, everyone else who should use that tools is annoyed. That complete different with Absence. Everyone I happy, since I rolled out Absence at 2 companies. No paper anymore, more transparency, everything with one click. Every software should look like Absence. Perfect UI/UX. I hope Absence will bring more tools (eg. employee management, on/offboarding)

Pros

Normally, the department who want a new tool is happy, everyone else who should use that tools is annoyed. That complete different with Absence. Everyone I happy, since I rolled out Absence at 2 companies. No paper anymore, more transparency, everything with one click. Every software should look like Absence. Perfect UI/UX.

Cons

cheaper

August 2016

Ben from ITM (UK) LTD

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Loving the software

We had multiple options to try for a web based holiday management tool. It was the very tidy "Bootstrap-ish" modern layout which pushed absence.io in to the finals, and the pricing that was exactly in budget for our business which pushed it to the top. With software of this quality at this price it allows us to integrate without opposition from accounts. The setup was intuitive and it has features built in for even the most complex of situations (i.e. employee working day contract changes). Technical support is on fire with the speed that they respond so this is also a very positive thing for an already great experience so far.

Pros

The style of interface. The simple iPhone App. The ability to drive requests by "Accept/Decline" emails rather than needing to login. By far, the price which allowed us to progress without considering the competition any further.

Cons

It is currently lacking the ability to manage passive users. We have some members of staff who will not login, and do not have email addresses. These still need to be managed on the software so we needed to make temporary emails for them to add them. This however was not a showstopper for us.