Absorb LMS Software


 

Absorb LMS is a cloud-based solution suitable for organization in any industry. Key features include learning management automation, progress tracking and reporting.

Absorb LMS offers a custom-branded learner interface and administrative tools that enables users to build a training experience for their learners. The learning management system (LMS) can be automated with custom rules and scheduling. Clients can utilize e-commerce solutions and include discounts and preferred pricing to specific audiences. The solution also includes reporting capabilities and allows users to create ad hoc dashboards.

A mobile app is available for Android and iOS devices. Absorb also offers guided setup and customization for users.

 

Absorb LMS - Activity
 
  • Absorb LMS - Activity
    Activity
  • Absorb LMS - Dashboard
    Dashboard
  • Absorb LMS - Learning objects
    Learning objects
  • Absorb LMS - E-learning dashboard
    E-learning dashboard
  • Absorb LMS - User transcript
    User transcript
Supported Operating System(s):
Web browser (OS agnostic)

130 Reviews of Absorb LMS

 

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Software Advice Reviews (27)
More Reviews (103)

Showing 1-20 of 27

Jason from Hortonworks
Specialty: Software / Technology

January 2015

January 2015

Great product, functionality, operations support, etc.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is Intuitive, is easy to use on the back-end, and has an attractive front-end. It's well-priced based on level of service, and they are responsive to requests for features/functionality.

Likes Least

During our use of the product it was an entirely flash-based interface, which caused problems with some OS/browser combination issues.

Recommendations

Don't ask "Can your LMS do X?" Instead, ask them to demonstrate how to do something. For example, most LMSs have a survey functionality. Absorb's was easy and intuitive. Some others are 28 steps, non-intuitive, and overly difficult and time-consuming. In short, make sure you are examining operations in addition to feature/functionality.

 
 

James from Vanderbilt Medical Center
Specialty: Non-Profit

January 2015

January 2015

Lite user, schedules a few classes and mostly uses product for reports

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The vendor has listened to requests for customization and has worked with our leaders to match product capability with client needs. The product has a breadth of services and seems to be current with modern day technological trends.

Likes Least

The end user experience is not very user-friendly. The search function leaves a lot to be desired.

Recommendations

This software is for your company if you need to offer a multitude of ways to deliver training. Be sure to fully evaluate your needs before selecting this software.

 
 

Mitzie from Vanderbilt University Medical Center
Specialty: Healthcare / Medical

January 2015

January 2015

Learning Exchange/LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ease of use of this product for both education for myself as well as developing and assigning to others. The search features are user-friendly.

Likes Least

Sometimes people are listed in the wrong area, making them difficult to assign things to.

Recommendations

I do not have any recommendation for others. I think using the software/testing it in their facility will show best what they need to know.

 
 

Sarah from VICC
Specialty: Healthcare / Medical

January 2015

January 2015

The Learning Exchange LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is graphically pleasing and user-friendly when moving through the training courses. I like how the courses track your progress and keep a running list of enrolled and completed courses. I find it to be a very organized system for both an administrator and a learner. In the administrator mode, I like how you can enroll a learner into a course through multiple avenues, all depending on how you want to search for the learner in the system.

Likes Least

In the administrator mode when enrolling a learner into a course or verifying completion status of a course across an entire department, the system often needs to be refreshed and/or data must be completely cleared and then re-entered in order to search. This is a simple but very frustrating complaint I have about this program.

Recommendations

I would recommend becoming familiar with each key area the administrator or learner will be using in order to find any areas for improvement or areas that are working well for the software.

 
 

Kim from Children's Nursing Education
Specialty: Education

January 2015

January 2015

LMS - The Good, The Bad, & The Ugly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is fairly easy to use with little education needed

Likes Least

This is not the most intuitive product to use. It is not typo-friendly (which is bad for someone with dyslexia). There does not seem to be a way to get rid of, or archive, older data without losing training history (at least the way my company uses the product, there isn't).

Recommendations

Use the tutorials to get a solid understanding of what LMS can do.

 
 

Roland from Vanderbilt University
Specialty: Education

January 2015

January 2015

Review of The Learning Exchange LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Uncluttered, usable user interface. You can find what you need pretty easily from the main page. Admin area is also useful.

Likes Least

Really nothing I don't like. The product has functioned well for my purposes. If I had to pinpoint something, it is that a search will sometimes bring up more than I really expect and need.

Recommendations

The product should be used regularly so that you get a good feel for for the strengths and limitations.

 
 

Michael from Vanderbilt University IT
Specialty: Software / Technology

January 2015

January 2015

Pleasant experience with Absorb LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

What I like best about this product is that it is very easy to navigate to the courses I am required to take, as well as find available training courses to build my skill sets.

Likes Least

I would like to be able to search by category when browsing available training courses rather than by course name.

Recommendations

It was important for me to look back on the previous methods for housing such information. It could be very frustrating trying to find the right site or having to find the right person for direction to go for any type of training. This really made me realize how different our new tool was and how easy it is to use.

 
 

Abigail from Vanderbilt University
Specialty: Healthcare / Medical

January 2015

January 2015

Need better ability for users to manage my courses page

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy for the administrator to follow compliance, and it's relatively user-friendly for the learner.

Likes Least

The learner cannot move completed modules in to another file. Having numerous completed modules in the My Courses section can make it very difficult to find what needs to be completed.

Recommendations

Spend some time using the software as both a user and an administrator.

 
 

Meredith from Vanderbilt University Medical Center
Specialty: Healthcare / Medical

January 2015

January 2015

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I really like how easy it is to use this tool. I especially like how easy it is to create, copy, and cancel instructor-led classes. With just a few clicks, I have what I need. Compared to our previous tool, this one is so user-friendly and intuitive. The resources provided by the vendor on how to use the system are extremely helpful.

Likes Least

I'm not really a fan of the display on the Admin Control Panel, as I feel it is a little busy and could be streamlined to match the user interface.

Recommendations

Jump in and use the tool. Don't be afraid to explore and use the resources from the vendor. When you do this, you will find yourself becoming more and more self-sufficient with the system.

 
 

Jerri from Vanderbilt University
Specialty: Healthcare / Medical

January 2015

January 2015

Easy to Run Reports and Create Class/Sessions

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

After I received the initial LMS training, it was easy to go back to my training guide to get help on a class I was trying to create. The copy session feature is my favorite!

Likes Least

There really isn't anything that was bad. I only use LMS about twice a month, so I would forget how to do things sometimes, but I found it was easy enough to go back to the guide for a refresher when needed.

Recommendations

You won't learn LMS in one day. But the more you use it, the more it will all start to make sense.

 
 

Jennifer from Vanderbilt University
Specialty: Healthcare / Medical

January 2015

January 2015

The system is comprehensive yet tedious

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The system is end-user friendly and allows me to build as many courses as needed.

Likes Least

The system can be quite overwhelming for developers/administrators with the multitude of options. There are numerous fields all shoved together within a page, making it hard to decipher and understand each option when setting up a course. The training is also hard to follow. There is a ton of information on only a few pages. I recommend making the training a PowerPoint.

Recommendations

Training and course development should be user-friendly, not just the final product.

 
 

Angela from Vanderbilt University
Specialty: Healthcare / Medical

January 2015

January 2015

LMS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The reporting capabilities. I like how easy it is to see if a group has done the required modules that were assigned and the ability to export to Excel.

Likes Least

It could be a little more user-friendly on the admin side as far as setting up new courses.

Recommendations

Make it as easy for the end users and admin users as possible.

 
 

Jo from Vanderbilt University Medical Center
Specialty: Healthcare / Medical

January 2015

January 2015

Absorb LMS is a great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Its ease of use is fantastic. It isn't hard to get through at all.

Likes Least

I've not run into anything bad yet. I highly recommend this.

Recommendations

Be sure to have a checklist of all the things you want the product to do, and make sure as you check off things even the least computer savvy person could figure it out. Working with a product like this, you will find that your "customer" will be from all walks of life and all sorts of professions within your organization. Making it simple to understand how to do things is critical.

 
 

James from Vanderbilt University
Specialty: Education

January 2015

January 2015

Robust Learning Management Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The user interface supplies an intuitive experience for learners, educators, and administration alike. Everything I have personally encountered has been smooth.

Likes Least

I have nothing negative to say about this product or vendor.

Recommendations

Make sure that your users are able to perform all necessary tasks without many difficulties.

 
 

Kendra from Vanderbilt University Medical Center
Specialty: Education

January 2015

January 2015

Gets the job done, but could be more user-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

LMS is a system that allows consistency within a large organization, which can be difficult to do. It is very easy for the learners to navigate and to keep track of courses they have taken in the past. It is almost like a digital filing cabinet for the learners!

Likes Least

The administrative functions are not easy to navigate. While the actions of adding/managing courses are repetitive, there are obvious things that would make it less complicated and more efficient. Time is of the essence these days and there are steps that are unnecessary in several of the processes. If adjustments could be made to make the administrative functions more user-friendly, my likelihood to recommend would increase.

Recommendations

Something as simple as the search option for learners when attempting to enroll a learner in a class takes so much time with this software. My organization has over 50,000 employees. The search engine will only allow you to search by last name at first. You have to wait for all of the last names to load (those that begin with, include, etc.), and then you can search for the first name, but only after the last names have loaded. Can you imagine how long this takes when I look up a last name like Smith, Johnson, etc? It would be much more effective to have the search open to first and last name from the beginning. This is just one example of how this software could be improved and further evaluated.

 
 

Andrew from Vanderbilt University Medical Center
Specialty: Healthcare / Medical

January 2015

January 2015

I use the LMS for orientation of nursing students.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ability to create confidential quizzes and get feedback instantly.

Likes Least

I have no access to add learners to the system as students and not as employees. Also, it has a high learning curve.

Recommendations

I think that potential users should have the ability to adapt the program to more aspects of learning than just HR related tasks.

 
 

Craig from Vanderbilt University Hospital
Specialty: Healthcare / Medical

January 2015

January 2015

Not for the casual user

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's a great way to send content to a large group of learners.

Likes Least

It's cumbersome to track who has completed each assignment. It's difficult to publish material on the system as an amateur user. The end-users have a hard time navigating the system.

Recommendations

Keep it simple for your end-users. This system is far from simple.

 
 

Adrianne from Vanderbilt University Medical Center
Specialty: Healthcare / Medical

January 2015

January 2015

Excellent LMS!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The LMS is flexible and scalable. Our large, complex institution is using the LMS to deliver training to employees, students, and volunteers. The product is fully supported on multiple browsers, and the user interface scales beautifully on tablets and phones. Administrators with access to create training are finding it generally easier to use than our previous LMS systems. Updates are frequent and regularly scheduled, and the vendor is open to ideas for improvements.

Likes Least

My only concerns have been related to the process for suggesting improvements and getting them approved and implemented. The vendor's development team is small, so some improvements take a while to implement.

Recommendations

Make sure you gather system requirements for your LMS from frequent and infrequent users of varying technology skill levels before purchasing an LMS.

 
 

Catherine from Vanderbilt University
Specialty: Education

January 2015

January 2015

Great resource for trainers!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is fairly easy to create content and is very user-friendly. I appreciate the robust reporting capabilities and the ability to assist a user directly with their course enrollment status.

Likes Least

Course display is not as visually pleasing as it could be, especially when creating an assignment. The drop down course list is in alpha order only and not very stable. I seem to have to click the down arrow many times.

Recommendations

I would evaluate the software with guidance from someone who uses it in depth and frequently.

 
 

Daniel from Northeast Maritime Institute
Specialty: Education

January 2015

January 2015

Absorb LMS review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The customization, the ease of use for students, and the customer service are the best aspects of the system.

Likes Least

I least like the administrative page. It is a bit clunky to navigate, but you do get the hang of it. They are overhauling it and say it will be easier to use once it is implemented, so it remains to be seen.

Recommendations

The only recommendation I would have is to keep in mind the system is a more involved system than some other free systems like Moodle. But it can provide more and is more versatile.

 
 
 
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Showing 1-20 of 103

Lisa from Theory
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

It's been really amazing! Such an easy platform to use so far we are loving it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Pros

The user ease and the admin functionality is amazing. We have had ZERO connection issues so for our field it's been awesome.

Review Source: Capterra
 

hazlon from ErinoakKids Centre for Treatment and Development
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Team Absorb provides the perfect mix of Yoda and Obi-Wan for anyone new to the LMS universe!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We introduced Absorb ten months ago and have been able to centralize/track a lot of internal and external learning for staff. These are exciting times and there is so much more to learn!

Pros

My favourite feature is the people behind the software and their willingness to provide meaningful/practical answers for each question I ask. There really are no silly questions and that is most reassuring for novel LMS users!

I had no prior experience with this type of technology so it's been quite the learning curve for me and my organization. Thanks to Team Absorb's reliable customer service, I'm still learning something new each day!

I also appreciate how many ways there are to customize the software for organizations of any size. We're relatively small (under 1,000 learners) but we have some unique features in our reporting structure. I was able to work with Team Absorb to build some behaviours/rules into our LMS that reflect our set-up and match the information coming in the nightly imports from our HRIS.

Cons

Right now, about 98% of supervisor approval requests make it to the supervisor but it would be awesome if 100% of the requests made it through.

Review Source: Capterra
 

Everett from National Children's Advocacy Center
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Absorb has been an easy to use platform for meeting our eLearning needs for our community.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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It allows us to engage our community through eLearning by showing courses, webinars and lesson relevant to our field of work. It allows us to keep our learners engaged, connected and kept current with ideas and best practices. It allows us the opportunity to represent ourselves as experts in out field.

Pros

Creating and development course content in a straight-forward and simple manner. Enjoy making quick edits and updates to published courses. Ease of importing courses from various types of APIs. Support staff is very attentive and helpful with students and system issues. Administrator back end is very flexible and easy to use. Enjoy using the "impersonate" feature, which can identify problems quickly. Like that the framework of Absorb is still under development, which allows for new innovations, looking for ways to improve and stay relevant.

Cons

Reporting features still need a bit of development to allow for more control and options for what should be saved in the report export document. Giving more options for data being displayed by a student transcript. Some features of pulling data from the metrics can be a bit tricky.

Review Source: Capterra
 

Amber from First American Home Warranty
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

We're very happy with choosing Absorb LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
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Pros

Ease of use for both administrators and learners.
Extensive out-of-the-box reporting and flexible reporting
Easy to build courses and curricula
Simple user interface
Fast

Review Source: Capterra
 

Steve from Rsam
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Absorb has provided us with a unique mix of feature and quality support helping us obtain our goals.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Support

Speed of delivery of content to customers and users and with the ease of user mgmt, the amount of time I am spent managing the system is kept to a minimum.

Pros

The ease of adding courses, content and attaching relevant material to this cannot be overlooked and for me is easily just one of the items most enjoyed. The built in workflow allows me to take my video production and related documents and attach them to a course that can be distributed to my users in a matter of minutes.

Cons

Nothing really stands out as a negative. One area for improvement would be exporting reports - It would be nice to be able to customize the look and feel of reports in the tool before exporting, and it is a minor issue as a lot of this can be done via the Excel export anyway.

Review Source: Capterra
 

Chris from Infinera
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

The easiest and most attractive LMS I have used in the last ten years!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Support

We have saved a very significant amount of time and money switching from Cornerstone to Absorb. And we have gained features, ease of use, faster time to market. As a company that puts customer service above all else, Absorb is our learning engine helping us deliver on that promise to our customers. We have grown our eLearning use by 300% since switching to Absorb mainly because it is very easy for our customers and we can get more content to market faster.

Pros

In no particular order, but all equally important:
- Social media and marketing integration is easy to setup and use
- Dashboards and reports are the fastest and easiest I have seen; reporting highly customizable with just a few mouse clicks
- Rapid deployment and migration; thousands of users, tens of thousands of records were migrated off of Cornerstone and fully functional in less than 60 days - a record!
- Customized look and feel matching our corporate site was ready in one week!
- Super easy for end users to get to training quickly
- Saved over 50% in costs from Cornerstone and saving more everyday in reduced administration costs
- Sales and support friendly and quick to help
- Wide range of content support and did not have to rebuild a single training report
- Flexible API offering unmatched integrations
- SSO and Shopping cart easy to implement and works right the first time

AbsorbLMS does one thing only, and does it right - manage my training. It's not bloated with features and functions I don't need. The administration is easy to learn and quite intuitive/flexible. It just works...and works great.

Cons

After six months of use, I have not come across a "least" like for Absorb. I would like to see more customization options for lower layer pages, but I cannot say this is an "issue" as I am still exploring the many possibilities offered by Absorb. For once, I have an LMS that I have not outgrown, I am still playing catch-up!

Review Source: Capterra
 

Rimoun from UNIVERIS
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Great and easy to use product, Love the branding capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Really enjoy how simple the admin interface is. The team over there does a great job of getting you started with the product and supported as you use it.

Cons

Sometimes there are downtimes and performance issues, but they usually take steps to ensure the same issue doesn't happen twice.

Review Source: GetApp
 

Christine from Healthcare organization 1-10000 users (don't want to have my organization published)
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

simple to use, but QA poor and support prioritized by popularity votes on their customer forum site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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had it for 3 years. our requirements were basic - no hr integration, no e-commerce, short term users, few courses. yet when we were faced with their sudden requirement for us to move/"upgrade" to their new system that contained functional and design continuity problems from the system version we were using, we were told that our problems would not be fixed due to the fact that not enough other customers had "voted" for the same issues to be fixed. that was a dealbreaker. :(

Pros

easy startup, easy to use (provided everything is working properly)

Cons

Software is AS-IS product. Difficulty getting help with system problems - first tool for them is interpersonal pleasantry, and email with article links to something that may or may not be addressing the reported problem. If there is not an easy out-of-the box solution (addressed by the link they send you by email), it will take many interactions and possibly a video screener of your problem before your issue is investigated. Individual learner issues are typically not investigated.

Review Source: Capterra
 

Ryan from Yukon EMS
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Help Desk Excellence

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

As always the help desk staff at absorb are great at answering and mitigating questions that I have. Keep up the good work.

Pros

Both the front end and back end are easy to use and navigate.

Cons

How a person can only be attached to one department with one email address.

Review Source: Capterra
 

Gio from Northrop Grumman
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Great for Small Organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I've used a variety of learning management systems (LMS) over the years including Blackboard, Moodle, scormLMS, Canvas, Success-Factors, custom LMSs, and Absorb LMS. All of these had their place. Some were geared toward academics and schools (Blackboard, Moodle, and Canvas). Others were for huge enterprises (Success-Factors). While others were great to test your E-Learning modules on-line (scormLMS). So what do you do if you have a small organization with under a hundred employees and not enough server space or talent on hand to customize an open-sourced program like Moodle. If that's the case, you turn to the cloud. Software-as-a-service (SAAS) has now become a way of doing business for individuals and small organizations. You can save money and time on resources while reaping the benefits of frequent or constant updates to the software.

Absorb LMS is a purely cloud-based application. It's a SAAS that lets you customize the front pages of your LMS, the landing or welcome page perse while giving you a hybridized version of LMS Administrator controls. You see the secret behind every LMS is that somebody, either you as the administrator or someone else working behind the scenes with the SAAS has to upload your content (E-Learning modules, Job-Aids, Videos, Presentations, etc.). So with Absorb, you get a fairly well-featured LMS, but with the benefit of having someone else go through the pains of uploading your content. After having to do the full admin tasks behind the scenes of an LMS, I can say that having someone else do it is quite an appreciable service.

Overall, Absorb is a good LMS for small and large organizations that want to save money on resources and overhead. Your trainers can also function as the LMS "admins". My only complaint about Absorb is that it has decent reporting tools. After years of working as an LMS admin, it seems that reports are an after thought with most LMS developers. Yet, sooner or later someone up your chain of command will want to know the value of the LMS and that's where good reporting tools come in handy. I can gladly say that the folks at Absorb listened to customer requests for better reporting and they delivered.

Pros

1. Ease of use - it's in the cloud.
2. Simplified admin functions
3. Decent reporting tools.
4. Customized landing page.

Cons

1. Responses from Absorb can be slow.
2. Customer service isn't the best.
3. Can suffer from service outages.

Advice to Others

If you can't afford the cost of installing an LMS at your business or having someone customize an open-sourced LMS package then Absorb might fit the bill for you. Do some comparison shopping. Look at Adobe's LMS and see which the best for you.

Review Source: Capterra
 

J L from Vivint Solar
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

One of the better ones

Ease-of-use

Functionality

Product Quality

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Value for Money

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All-in-all, I have enjoyed using Absorb. It has a pretty robust feature set and a very easy to use interface. When we run into bugs, Absorb sometimes takes quite a long time to resolve the issues. They will not give you an ETA for fixes either. It has some issues with playing video on iOS10 devices. I like how it handles most content and I really like how it modularizes courses.

Pros

Ease of use. Everything is easy to find and the options make sense.

Cons

When bugs are introduced, they don't always get fixed very quickly.

Advice to Others

Don't expect this software to do everything you ever needed an LMS to do, but it does the basics and it does those basics pretty well.

Review Source: Capterra
 

Sarah from PREM Group

October 2016

October 2016

Highly flexible LMS - gives a professional feel to our team's learning journeys.

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Value for Money

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From the beginning we in PREM have enjoyed our experience with Absorb - the Absorb team and the product are excellent in equal measure.

Last year we were exploring various LMS options. It was confusing, but the Absorb team gave us spent a lot of time helping us understand how the system could work for us. I really appreciated this as, relatively speaking, we would not be a very big client for them.

Since our sign up we have experienced a highly professional, organised and responsive customer support service.

We have recently launched the first of our on-line learning programmes, hosted on Abosrb. We are very proud of the professional look and feel our learners experience when they access the platform. It sets a good tone for the learning to come.

The reporting features are very helpful and entirely flexible. It is not until you start using the system that you begin to understand just how easy it is to get the exact report that you want.

We're delighted with Absorb!

Review Source: Capterra
 

Charlie from Success Academy Charter Schools
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2016

August 2016

Absorb - great product, great partners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Absorb team was always professional. Through the vendor selection process, implementation, to post-implementation support, I've found the Absorb team to be helpful, knowledgeable, and straightforward. The software is robust and functional. We got everything we were looking for.

I would definitely recommend this product. It effectively delivers content and courses, it's totally brand-able, and it's easy to use from the user and admin's perspectives.

Pros

Clean interface. It's navigable and easy-to-use.

Cons

We had a little hiccup with uploading hundreds of users who were all in different departments. It required us to upload a spreadsheet per department (about 12) instead of uploading one spreadsheet and having the system parse the groups. I think this is a fairly rare circumstance though (either you are a small group and it doesn't matter or you are a big group and you have an API). Added an extra 2 hours of work - not a big deal. Otherwise the user-upload interface is very effective.

Advice to Others

Absorb has a knowledgebase that you can pore over as you start your implementation. I haven't found many companies that have that, and it really sets you up for a smooth implementation.

Review Source: Capterra
 

Meg from BN Inc

June 2016

June 2016

just what the doctor ordered!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

While not the most technically savvy individual, I have found the Absorb LMS to be relatively easy to use. The team is supportive and helpful, prompt when contacted. I will say one of my struggles is to interpret the support manual to the situation I face-- not always clear what my next step will be. But when the support team is contacted, we usually find a course of action quickly.

Review Source: Capterra
 

Jonathan from Assurex Health

June 2016

June 2016

Great Software Easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Easy to use for learners and admins. Was easy to implement way ahead of other LMS vendors.

Review Source: Capterra
 

Sean from Texas CASA

May 2016

May 2016

Absorb rocks!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We looked at dozens of LMSs before finally selecting Absorb and have been totally satisfied ever since. The implementation was easy and even wrapped up ahead of schedule. The customer service and support has been excellent in terms of both quality and response time. We have had not one technical or any other issues and I can't say enough good things about Blatant Media and Absorb.

Review Source: Capterra
 

Antonio from Mark Andy

May 2016

May 2016

User friendly program

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros: very easy to set up a course. I like that i am able to use Scrom package to give me all the interactive option for my lessons. I have the option to enroll and control the content for each user.

Cons: List of option are to many. Need to navigate through all the menus and get familiar where all the options are at.

Review Source: Capterra
 

Chris from Intracon

May 2016

May 2016

Absorb LMS

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Absrob LMS is a great tool that is easy to use, has a great variety of course options and is right at the forefront of development in LMS technology

Review Source: Capterra
 

Debra from Companybydesign

May 2016

May 2016

Feel as if I have been abandoned. since I am a solopreneur that's important. Not happy with Absorb.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Discussion function is hard to work around. Doesn't feel user friendly. Lots of money for a challenging product. Will probably go with another group aftwr my contract is over.

Review Source: Capterra
 

Chris from University of Washington

May 2016

May 2016

Best LMS on the market for mid-size organization, great price!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

After searching for over 6 months, our organization (research institute at a University) happily landed on Absorb. We use it for about 300 internal employees, and around 100-200 external clients.

It is fantastic. The learner interface is intuitive and smooth: we recently held a workshop with 80 participants from 38 different countries (many languages, a range of backgrounds in technology), and everyone easily navigated through the system to the content.

For company use, the data Absorb gathers feeds directly into our professional development and performance review cycles. Also, we integrated the sign-on with our internal ADFS server, so the users' credentials pull from pre-existing systems.

Support is super responsive and thorough; every ticket I've submitted they've addressed right away and resolved most.

The downsides of the product: not many. The 'tiles' on the home page are extremely useful, and I wish it were easier to make custom tiles on our own, but anything custom has to be made by Absorb support (example: link to an external site; changing the look/logo on a tile). Reports from assessments or exams take a little getting used to, as well as a few quirks around course structures or limitations. But none of the drawbacks are insurmountable.

Overall: I'm a huge fan of Absorb, and would highly recommend it for anyone in the 200-1000 employee range.

Review Source: Capterra
 
 
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