Absorb LMS

RATING:

4.5

(282)

About Absorb LMS

Absorb Software is an AI-powered learning management system (LMS) provider for all learners inside and outside an enterprise, across industries globally. Purpose-built for an engaging, personalized learner experience and efficient administration, Absorb LMS enables millions of employees, customers, partners, and members to discover, absorb, and apply the knowledge they need. From meeting compliance to motivating learners, up-skilling/re-skilling to improving productivity, and creating/curating to monetizing course content, the platform unlocks potential. The Absorb Difference Intelligent Assist: An AI feature that helps manage day-to-day admin tasks more efficiently using natural language, ask a simple or even complex request, and be taken directly to the pre-configur...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Absorb LMS Pricing

Your needs are specific. And since LMS pricing isn't one size fits all, examining the advantages and disadvantages of popular LMS pricing models is crucial in deciding which one is right for you: pay per user, pay per active user, and other LMS pricing and costs associated with a perpetual license. Absorb LMS understands that it's imperative to meet you where you are. That's why we offer a more tailored pricing approach based on your input and our recommendations. Absorb reps consult with you about your company size, budget, eLearning goals, usage patterns, and other considerations to craft the unique pricing model that works for you and is flexible enough to accommodate future growth and changes.

Free trial: 

Available

Free version: 

Not Available

Learner Dashboard United Portal
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Absorb LMS Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Absorb LMS

1 - 5 of 280 Reviews

Craig

Insurance, 1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Absorb is a Great Choice for a LMS

User Profile

Leonard

Verified reviewer

Financial Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Easy to use and highly customizable LMS

In an organization where the employee training process is very significant, it is necessary to have a robust tool that facilitates the planning and execution of staff professional improvement courses. This platform offers a very versatile set of tools.

PROS

I really like that navigating through its functions is very easy. It allows you to design a personalized, interactive and very flexible learning experience. The tracking of participants' progress is very effective and offers very complete reports that provide detailed information for the improvement of the following courses. The electronic signature helps to confirm the fulfillment of the different training stages that are planned.

CONS

I would like to see more integration options to strengthen corporate learning paths.

Jason

Automotive, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2024

Review of Absorb LMS

Absorb LMS does meet our needs and the people at Absorb are always great partners. I am interested in seeing new products and how we can use Absorb more in our business.

PROS

Absorb's customer support has always exceeded expectations when needed. Fortunately, we have needed their assistance often, but they have always been a great partner when working through any issues. A great example is working with Absorb's support as we transitioned to a new HRIS platform. I had the pleasure of working with [sensitive content hidden] and he was fantastic. Always quick to reply and willing to help! He made the migration a smooth process! Highly recommend [sensitive content hidden]!

CONS

The new Learner Portal updates are not simple for learners to navigate. We use online courses consisting of several modules/chapters. It has become a challenge for our learners to move to the next module. Please add a button that allows them to move forward to next module.

Reason for choosing Absorb LMS

Forced migration due to purchase of previous LMS.

Reasons for switching to Absorb LMS

Absorb purchased ePath a few years ago and we had to migrate quickly to Absorb's LMS.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed November 2020

Great Software, Suffers terribly from its customer service.

I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere. The software is good, though it doesnt manage blended learning easily which is frustrating. Customer Support is absolutely non existent.

PROS

Good User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.

CONS

Difficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Reason for choosing Absorb LMS

A mistaken belief that Absorb would offer everything I needed, whilst I fell for the streamlined sales patter. I asked several questions during the sales chat that were all answered positively. 'Oh yes we can do that that', 'I shouldnt think that will be a problem' etc.. then when the software is installed already, I discover these things arent possible.

Erin

Renewables & Environment, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Absorb LMS for External Trainings

Absorb has been an amazing tool for boosting my teams existing online content and I look forward to seeing where this product goes.

PROS

I really appreciate how closely the CSM worked with my team so we weren't launching this product blindly. They were personable and easy to get in touch with. I'm new to the L&D space and love how simple and straightforward it is to implement interactivity in our content through Absorb Create

CONS

There's a bit of a learning curve when getting courses set up and optimized in the system. If I wasn't tech savvy I think I would have struggled because of just how much customization there is.

Reason for choosing Absorb LMS

Most user friendly admin interface Best customizability Most amount of features for the price