Absorb LMS

RATING:

4.5

(228)

About Absorb LMS

Absorb is a cloud-based learning management system (LMS) engineered to drive business productivity and deliver a top-tier learner and admin experience. Absorb LMS is a powerful and flexible software that allows its customers to fit the LMS to their learning program. Get more ROI from your learning program with simplified and AI-driven admin tools and a more intuitive user experience for learners to access, discover, and retain learning content. The Absorb Difference Intelligent Assist: An AI feature that helps manage day-to-day admin tasks more efficiently using natural language, ask a simple or even complex request, and be taken directly to the pre-configured report page or action screen with one click. Absorb Pinpoint: Uses AI and natural language processing to aut...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Custom Branded Learner Dashboard
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Absorb LMS Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Absorb LMS

1 - 5 of 226 Reviews

Craig

1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Absorb is a Great Choice for a LMS

User Profile

Anthony

Verified reviewer

Consumer Goods, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Robust and easy-to-use learning platform

PROS

It offers a very pleasant experience when browsing its interface and viewing the content of the learning programs. Its search tool is very precise to quickly find the required courses. It provides a lot of versatility with its mobile app, which allows you to log in from anywhere and at any time. The evaluation process is very intuitive and simple to carry out.

CONS

So far, the only thing I think it can add is a better level of personalization of the learning processes, however, this is a versatile and very complete platform.

Devin

Professional Training & Coaching, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Absorb LMS

We had such a fantastic start up team on our project with Absorb. We had a lot of ideas/goals for our LMS and our team seemed to help us meet most of our goals/expectations! Absorb is user friendly and allows for some real great content building in dashboards and online courses! Our learners love the look/design.

PROS

Coming from another software, we loved the customizable features of the software!

CONS

Only honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!!

Reason for choosing Absorb LMS

The product design, the team, the support, and our data transfer.

Reasons for switching to Absorb LMS

Our contract was ending with them and we used them for HR purposes as well.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed November 2020

Great Software, Suffers terribly from its customer service.

I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere. The software is good, though it doesnt manage blended learning easily which is frustrating. Customer Support is absolutely non existent.

PROS

Good User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.

CONS

Difficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Reason for choosing Absorb LMS

A mistaken belief that Absorb would offer everything I needed, whilst I fell for the streamlined sales patter. I asked several questions during the sales chat that were all answered positively. 'Oh yes we can do that that', 'I shouldnt think that will be a problem' etc.. then when the software is installed already, I discover these things arent possible.

Raul Antonio

Verified reviewer

Music, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2023

Empowering learning and growth

The user interface is intuitive and modern, making it easy for participants to navigate and adapt to the online learning environment. The various integrations with business applications have also allowed us to centralize and streamline our training tools, improving the productivity of our team.

PROS

What I liked the most about the system were the following features: 1. Intuitive User Interface: Provides a user-friendly and easy-to-navigate experience, which allowed our employees to quickly adapt to the online learning environment.2. Personalization: The ability to customize course templates, themes, and design helped us deliver engaging and branded learning content.3. Resource Library: The extensive resource library, including videos, articles, and presentations, allowed us to create and enrich our courses with additional materials.

CONS

Some aspects that I consider could be improved in the system are: 1. Price: For smaller organizations or with limited budgets, the cost of the platform may be a bit high. It would be beneficial to implement cheaper or more flexible plans according to the specific needs of each company.2. Advanced features: Some features, such as setting up complex assessments or creating custom learning paths, could be easier to access and use. Facilitating these tools would allow the implementation of even more efficient training programs.