ADP Comprehensive Services vs ADP Workforce Now

RATING:

4.2

(161)

ADP Comprehensive Services has 161 reviews and a rating of 4.24 / 5 stars vs ADP Workforce Now which has 6407 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (161)
4.4 (6407)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 12, 2024
March 19, 2024
Pros/Cons
  • Pros

  • All of this was for just slightly more cost than what we had before with ResourceNow. The user interface is really good, and as an administrator, it was relatively intuitive to figure out.
  • I liked the entry-level employees that I worked with initially.
  • Cons

  • We file errors no one from ADP can seem to fine and delete.
  • Depending on how large ADP thinks your workplace is, it can be a real pain.
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  • Pros

  • This software is designed with security and ease of use as top priority. It allows users to be confident with important Online information and simple log in procedures.
  • I liked how easy it was to navigate this program and how simple it was. Whether you are tech savvy or not this thing is amazing.
  • Cons

  • If you switch between this and the other software ADP provides its is very confusing as both of the login platforms are extremely similar and confusing to employees.
  • The design of this product seems pretty lackluster. By nature this is a boring product but it’s ugly to look at.
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos