What is TeamPay by ADP™?

TeamPay by ADP is a payroll solution designed for Canadian small business owners. The solution is cloud-based, protected by double-layer authentication, and allows users to access systems from multiple devices through a secure system.

TeamPay by ADP allows users to access tax forms, pay statements, and set up direct deposit from a singular system. The system is updated with the changing rules and regulations, helping users avoid fines and penalties, while also scaling with their business as new employees are hired.

TeamPay by ADP provides year-end checklists to help make the process run smoothly. In addition, there are built-in wizards and users are assisted while setting up and managing their first round of pay periods. Support is provided via p...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

36 Reviews of TeamPay by ADP™

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(9)

9

3 stars

(9)

9

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 36 results

December 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2017

There was a learning curve but once it was learned it was very easy to use.

Pros

I loved that there was a mobile app. Of course it is limited but for a quick look when not in the office it helped so much. It did what it was meant to do. Fully satisfied.

December 2019

Allie from Nursery Two Child Care

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2019

ADP Payroll - review

Great - some hiccups along the way, however with all programs there are a few bumps in the beginning. Learning a new program with the support of ADP has been easy.

Pros

Customer Service - switching from a previous payroll company was like night and day coming to ADP. You can call their support team at any time with questions, or for any general help. They walk you through the solution, so you know what to do for the future. Having reports right on hand whenever you need them is also amazing.

Cons

Costly - however you do get what you pay for. Great support, that you only receive when paying this amount.

June 2020

Nicole from Heavy Insustries

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 12 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

June 2020

Very Unhappy with ADP

I will never use ADP as a payroll provider again. I have implemented 3 payroll software's in my career, and this was by far the worst. I will never use ADP ever again.

Pros

The software will process payroll, eventually

Cons

I was sold a product of "Work Force Now" and dumped off into TeamPay. I can not get a single human to talk to me about the many frustrations, despite numerous attempts. No "time off" calculation or accrual tool. Hard to make a simple severance payment without waiting online/ phone for hours.

Reasons for Choosing TeamPay by ADP™

I wish I would have picked Payworks, ADP has awful service after you sign the contract. I will be switching software's away from ADP soon.

July 2019

Haley from Southwood Realty

Company Size: 501-1,000 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

July 2019

ADP is a lifesaver!

Amazing way to keep up with everyone’s pay!

Pros

This software allows me to view my teams time weekly and ensure that our paychecks for the week are accurate. It also allows us to view pay statements, as well as PTO and timecards. Everything is available with just a click on one website!

Cons

Sometimes it lags a little, but it’s mostly our web browser. I usually use my phone and the app.

July 2017

Tom from White Allen

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

ADP is the best I have used so far.

just easy to use

Pros

I used ADP for 5 year at a job, when I left I used another product. They were using Reynolds and it was awful to navigate. Now I'm back with ADP and not using it for 2 year it was very easy to get back to using it.

Cons

Sometimes there are a lot of updates that happen and things will change. Will take some time to get the understanding of it