All TeamPay Reviews
1-25 of 39 Reviews
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Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
There was a learning curve but once it was learned it was very easy to use.
I loved that there was a mobile app. Of course it is limited but for a quick look when not in the office it helped so much. It did what it was meant to do. Fully satisfied.
Allie
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
ADP Payroll - review
Great - some hiccups along the way, however with all programs there are a few bumps in the beginning. Learning a new program with the support of ADP has been easy.
PROSCustomer Service - switching from a previous payroll company was like night and day coming to ADP. You can call their support team at any time with questions, or for any general help. They walk you through the solution, so you know what to do for the future. Having reports right on hand whenever you need them is also amazing.
CONSCostly - however you do get what you pay for. Great support, that you only receive when paying this amount.
Reasons for switching to TeamPay
Ceridian had multiple mistakes made on their end - constantly. Now with ADP we are able to input our own information, and if there are any mistakes made we are in control. Love the change.
Nicole
Construction, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2020
Very Unhappy with ADP
I will never use ADP as a payroll provider again. I have implemented 3 payroll software's in my career, and this was by far the worst. I will never use ADP ever again.
PROSThe software will process payroll, eventually
CONSI was sold a product of "Work Force Now" and dumped off into TeamPay. I can not get a single human to talk to me about the many frustrations, despite numerous attempts. No "time off" calculation or accrual tool. Hard to make a simple severance payment without waiting online/ phone for hours.
Reason for choosing TeamPay
I wish I would have picked Payworks, ADP has awful service after you sign the contract. I will be switching software's away from ADP soon.
Haley
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2019
ADP is a lifesaver!
Amazing way to keep up with everyone’s pay!
PROSThis software allows me to view my teams time weekly and ensure that our paychecks for the week are accurate. It also allows us to view pay statements, as well as PTO and timecards. Everything is available with just a click on one website!
CONSSometimes it lags a little, but it’s mostly our web browser. I usually use my phone and the app.
Tom
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
ADP is the best I have used so far.
just easy to use
PROSI used ADP for 5 year at a job, when I left I used another product. They were using Reynolds and it was awful to navigate. Now I'm back with ADP and not using it for 2 year it was very easy to get back to using it.
CONSSometimes there are a lot of updates that happen and things will change. Will take some time to get the understanding of it
Derek
Security and Investigations, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2018
Great Payroll Software
The mobile version is great and very easy to use.
CONSIt is an overall great product and no complaints.
Wendy
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Wonderful overall payroll service with amazing help and accuracy.
The flexibility that is offered with the mobile app and the incredible customer support are what make this the best product of its kind.
CONSIt is not inexpensive, but in this case you truly get what you pay for. There is nothing that I have needed that ADP can't help with. The customer service team is responsive, and extremely helpful so paying a little more is a good value.
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Payroll services at the highest level - cool to work with ADP !
The report writer is one of the best I have used. It's take the power of query writing, previously reserved attained by your business intelligence group and puts it in the hands of every-day users.
CONSIn the report writer there are hundreds of fields to choose from and it would be nice if a summary of the fields being utilized by our company was provided.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed May 2019
Works for paying employees
I use this for paying employees and tracking pay stubs and T4s. Pretty simple functionality but works good for what it is intended for
CONSLimited functionality and pretty ugly UI on the web.
Anonymous
51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed November 2018
Organized and Colorfully Explanatory
Overall experience is satisfactory. I wish more companies would use ADP because of how user friendly it is.
PROSThere was a pie-chart feature to help understand where each portion of the paycheck went to. Ie: Federal Tax, State Tax, Medicare, and Take Home. It's very user friendly and they make it easy to recover your password if you ever forget it.
CONSWhen it came to receiving feedback from customer care regarding inquiries, it was like pulling teeth. On numerous occasions, I finally decided to just got through my HR supervisor who oversaw payroll.
Ellis
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Excelent system
Ability to track my teams hours and asure they are getting paid properly. Easy to use and has enough functions.
CONSProduct does go offline at times and can cause issues with being able to track time. Dificult to have updated time off on this product.
Anna
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
A better Way to Check my Paystubs
I like how easy it is to access my paystubs. Since I work from home it can be challenging to email and call HR for the proper documents that I need and this software made my access to my paystubs easier.
PROSThis software is a great way for me to check my paystubs from current and previous positions. I am able to print out my paystubs and also set up direct deposit. I like that I can have easy access to my paystubs. I have needed them for applying for scholarships, and my apartment and I did not have to go to my employer to get them. I just needed to log in to my account and get the documents I needed.
CONSThe only con is that you could have different accounts for different jobs since it can be set up by your job. Therefore I had to remember multiple usernames and passwords. It would be easier to have a way to link them all.
Merilee
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
ADP is user friendly
No other payroll accounts is as easy as ADP
PROSAs an emloyee, ADP is so easy to use. Navigation is a breeze. Seeing times, PTO, errors is very useful
CONSMore mobile app features options. Capability to see PTO accrual on the main screen.
Elizabeth
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2018
Value for money can definitely be better compared to their competitors. Features need to be updated
The software is easy to use but features should be updated to keep up with their competitors. Compared to their competitors, ADP needs to revisit its costs & product features.
CONSThe program lacks features. More features mobility and reports can definitely use some updates. Overall, it is ok.
robin
Automotive, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2019
Great way to track your pay
I like that my W2 would get instantly uploaded each year and I could access it to file my taxes before my dealership even got around to handing out the printed W2.
CONSNothing, it was easy to use and gave me access to the information I needed.
Michael
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2018
Excellent all round payroll
always easy to use Quick access from anywhere via an internet browser ADP reps are easy to reach and always willing to help you get to where you are wanting and figuring out what you might have done wrong
CONSThey are so large that it can take time to get a rep on the phone. Once on the phone, it's all good though!
Ryan
Automotive, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Its What i have used for years
ease to navigate, shown once and totally mastered
CONSi wish there was a way employees could see there own info with a sn# log in
Cecilia
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2018
the software could be better.
Overall, the software is adequate. It is very user friendly and the reports available are adequate and detailed.
CONSFirst and foremost, customer support needs to improve on timing of resolving issues. Price point could be better compared to competitors.
Joseph
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2017
Difficult to access quickly as a lower level user, but once in it is very helpful.
Allows me to pull records if I ever need them for official documentation and gives me the break down of my paycheck details
PROSThis software is very good at providing me with documents and tools regarding paycheck histories and financial records for documentation.
CONSEntering the system when it has been tailored to fit a larger company's network has left the log-in system a major hassle to deal with. You need a specific log in url that cannot be bookmarked in a browser to enter your credentials. Luckily, if you enter your login on the wrong sign in url, the site will suggest the correct one for you to click.
Victoria
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Worked for our needs
You can easily view team members's time cards and edit for clocking in and clocking out mistakes. Also, payroll was a breeze.
CONSIt has been awhile since I've last used it, but I think access could be a little bit more convenient.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Paying made easy
I really like TeamPay because it makes paying for my teams software and travel very easy. I dont have to walk around trying to find a company card. Its makes the approval process quick and easy
CONSI am not always sure how much I need, Having a variable cost is tough and hard to know what to request.
Anonymous
201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
2
Reviewed April 2019
Check Pay Stubs
I use ADP to check my pay stubs. It allows you to search by a date range which is great
CONSI find the online version to be very limited. There is no "see all" button and I need to manually enter dates every time to see the stubs. I dont feel it is very user friendly or well designed.
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Tons of functionality but a bad user interface.
You can complete all of your payroll, taxes, and necessary employee tasks in one place. Has excellent functionality and customer service.
CONSExtremely clunky software. Very slow to load, making each task a lot longer to complete than necessary.
Tyler
Verified reviewer
Computer Software, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2019
Compared to other providers this is the easiest to use
Since switching to ADP team pay, it has become much easier to access old pay stub and tax documents. I would strongly recommend for small -> medium sized businesses.
PROSThe mobile app is fantastic. Compared to other providers it is very easy to get paystubs, and tax documents.
CONSThe login username is hard to remember and there is no way to edit it, or create an alternate login. There is also no option to create a notification of new pay stub.
Corrie
Retail, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Super Easy to Use
I love how easy it is to review my paystubs in the app and the touch log-in for easy access. It's so easy to use.
CONSHaving to resubmit permission to use the touch log-in can be annoying.