All TeamPay Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

There was a learning curve but once it was learned it was very easy to use.

PROS

I loved that there was a mobile app. Of course it is limited but for a quick look when not in the office it helped so much. It did what it was meant to do. Fully satisfied.

Allie

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

ADP Payroll - review

Great - some hiccups along the way, however with all programs there are a few bumps in the beginning. Learning a new program with the support of ADP has been easy.

PROS

Customer Service - switching from a previous payroll company was like night and day coming to ADP. You can call their support team at any time with questions, or for any general help. They walk you through the solution, so you know what to do for the future. Having reports right on hand whenever you need them is also amazing.

CONS

Costly - however you do get what you pay for. Great support, that you only receive when paying this amount.

Reasons for switching to TeamPay

Ceridian had multiple mistakes made on their end - constantly. Now with ADP we are able to input our own information, and if there are any mistakes made we are in control. Love the change.

Nicole

Construction, 11-50 employees

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Very Unhappy with ADP

I will never use ADP as a payroll provider again. I have implemented 3 payroll software's in my career, and this was by far the worst. I will never use ADP ever again.

PROS

The software will process payroll, eventually

CONS

I was sold a product of "Work Force Now" and dumped off into TeamPay. I can not get a single human to talk to me about the many frustrations, despite numerous attempts. No "time off" calculation or accrual tool. Hard to make a simple severance payment without waiting online/ phone for hours.

Reason for choosing TeamPay

I wish I would have picked Payworks, ADP has awful service after you sign the contract. I will be switching software's away from ADP soon.

Haley

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2019

ADP is a lifesaver!

Amazing way to keep up with everyone’s pay!

PROS

This software allows me to view my teams time weekly and ensure that our paychecks for the week are accurate. It also allows us to view pay statements, as well as PTO and timecards. Everything is available with just a click on one website!

CONS

Sometimes it lags a little, but it’s mostly our web browser. I usually use my phone and the app.

Tom

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

ADP is the best I have used so far.

just easy to use

PROS

I used ADP for 5 year at a job, when I left I used another product. They were using Reynolds and it was awful to navigate. Now I'm back with ADP and not using it for 2 year it was very easy to get back to using it.

CONS

Sometimes there are a lot of updates that happen and things will change. Will take some time to get the understanding of it

Derek

Security and Investigations, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2018

Great Payroll Software

PROS

The mobile version is great and very easy to use.

CONS

It is an overall great product and no complaints.

Wendy

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Wonderful overall payroll service with amazing help and accuracy.

PROS

The flexibility that is offered with the mobile app and the incredible customer support are what make this the best product of its kind.

CONS

It is not inexpensive, but in this case you truly get what you pay for. There is nothing that I have needed that ADP can't help with. The customer service team is responsive, and extremely helpful so paying a little more is a good value.

Anonymous

1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2018

Payroll services at the highest level - cool to work with ADP !

PROS

The report writer is one of the best I have used. It's take the power of query writing, previously reserved attained by your business intelligence group and puts it in the hands of every-day users.

CONS

In the report writer there are hundreds of fields to choose from and it would be nice if a summary of the fields being utilized by our company was provided.

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed May 2019

Works for paying employees

PROS

I use this for paying employees and tracking pay stubs and T4s. Pretty simple functionality but works good for what it is intended for

CONS

Limited functionality and pretty ugly UI on the web.

Anonymous

51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed November 2018

Organized and Colorfully Explanatory

Overall experience is satisfactory. I wish more companies would use ADP because of how user friendly it is.

PROS

There was a pie-chart feature to help understand where each portion of the paycheck went to. Ie: Federal Tax, State Tax, Medicare, and Take Home. It's very user friendly and they make it easy to recover your password if you ever forget it.

CONS

When it came to receiving feedback from customer care regarding inquiries, it was like pulling teeth. On numerous occasions, I finally decided to just got through my HR supervisor who oversaw payroll.

Ellis

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Excelent system

PROS

Ability to track my teams hours and asure they are getting paid properly. Easy to use and has enough functions.

CONS

Product does go offline at times and can cause issues with being able to track time. Dificult to have updated time off on this product.

Anna

Marketing and Advertising, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

A better Way to Check my Paystubs

I like how easy it is to access my paystubs. Since I work from home it can be challenging to email and call HR for the proper documents that I need and this software made my access to my paystubs easier.

PROS

This software is a great way for me to check my paystubs from current and previous positions. I am able to print out my paystubs and also set up direct deposit. I like that I can have easy access to my paystubs. I have needed them for applying for scholarships, and my apartment and I did not have to go to my employer to get them. I just needed to log in to my account and get the documents I needed.

CONS

The only con is that you could have different accounts for different jobs since it can be set up by your job. Therefore I had to remember multiple usernames and passwords. It would be easier to have a way to link them all.

Merilee

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2021

ADP is user friendly

No other payroll accounts is as easy as ADP

PROS

As an emloyee, ADP is so easy to use. Navigation is a breeze. Seeing times, PTO, errors is very useful

CONS

More mobile app features options. Capability to see PTO accrual on the main screen.

Elizabeth

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2018

Value for money can definitely be better compared to their competitors. Features need to be updated

PROS

The software is easy to use but features should be updated to keep up with their competitors. Compared to their competitors, ADP needs to revisit its costs & product features.

CONS

The program lacks features. More features mobility and reports can definitely use some updates. Overall, it is ok.

robin

Automotive, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2019

Great way to track your pay

PROS

I like that my W2 would get instantly uploaded each year and I could access it to file my taxes before my dealership even got around to handing out the printed W2.

CONS

Nothing, it was easy to use and gave me access to the information I needed.

Michael

Electrical/Electronic Manufacturing, 11-50 employees

Used weekly for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

Excellent all round payroll

PROS

always easy to use Quick access from anywhere via an internet browser ADP reps are easy to reach and always willing to help you get to where you are wanting and figuring out what you might have done wrong

CONS

They are so large that it can take time to get a rep on the phone. Once on the phone, it's all good though!

Ryan

Automotive, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Its What i have used for years

PROS

ease to navigate, shown once and totally mastered

CONS

i wish there was a way employees could see there own info with a sn# log in

Cecilia

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2018

the software could be better.

PROS

Overall, the software is adequate. It is very user friendly and the reports available are adequate and detailed.

CONS

First and foremost, customer support needs to improve on timing of resolving issues. Price point could be better compared to competitors.

Joseph

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2017

Difficult to access quickly as a lower level user, but once in it is very helpful.

Allows me to pull records if I ever need them for official documentation and gives me the break down of my paycheck details

PROS

This software is very good at providing me with documents and tools regarding paycheck histories and financial records for documentation.

CONS

Entering the system when it has been tailored to fit a larger company's network has left the log-in system a major hassle to deal with. You need a specific log in url that cannot be bookmarked in a browser to enter your credentials. Luckily, if you enter your login on the wrong sign in url, the site will suggest the correct one for you to click.

Victoria

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2018

Worked for our needs

PROS

You can easily view team members's time cards and edit for clocking in and clocking out mistakes. Also, payroll was a breeze.

CONS

It has been awhile since I've last used it, but I think access could be a little bit more convenient.

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Paying made easy

PROS

I really like TeamPay because it makes paying for my teams software and travel very easy. I dont have to walk around trying to find a company card. Its makes the approval process quick and easy

CONS

I am not always sure how much I need, Having a variable cost is tough and hard to know what to request.

Anonymous

201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

2

Reviewed April 2019

Check Pay Stubs

PROS

I use ADP to check my pay stubs. It allows you to search by a date range which is great

CONS

I find the online version to be very limited. There is no "see all" button and I need to manually enter dates every time to see the stubs. I dont feel it is very user friendly or well designed.

Anonymous

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Tons of functionality but a bad user interface.

PROS

You can complete all of your payroll, taxes, and necessary employee tasks in one place. Has excellent functionality and customer service.

CONS

Extremely clunky software. Very slow to load, making each task a lot longer to complete than necessary.

User Profile

Tyler

Verified reviewer

Computer Software, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2019

Compared to other providers this is the easiest to use

Since switching to ADP team pay, it has become much easier to access old pay stub and tax documents. I would strongly recommend for small -> medium sized businesses.

PROS

The mobile app is fantastic. Compared to other providers it is very easy to get paystubs, and tax documents.

CONS

The login username is hard to remember and there is no way to edit it, or create an alternate login. There is also no option to create a notification of new pay stub.

Corrie

Retail, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2018

Super Easy to Use

PROS

I love how easy it is to review my paystubs in the app and the touch log-in for easy access. It's so easy to use.

CONS

Having to resubmit permission to use the touch log-in can be annoying.

Showing 1 - 25 of 39 Reviews