ADP TotalSource Software


 

ADP TotalSource provides cloud-based human resources (HR) support for small and midsize businesses across employee benefits, payroll, compliance, risk management, safety, recruitment and more.

The solution offers professional employer organization (PEO) services that utilize a co-employment model to manage HR functions ranging from payroll processing and risk management to compensation and benefits. Users have access to recruitment experts, job posting, interviewing, onboarding and training support.

ADP TotalSource's My TotalSource module enables users to track employee skills, certifications and licenses. In addition, the system processes payroll and provides a self-service platform for data management and generating reports.

ADP TotalSource’s Risk Management module manages risk and safety objectives along with local and federal employment regulations and safety standards. Its Separation module handles the termination process and assists in completing Consolidated Omnibus Budget Reconciliation Act (COBRA) related paperwork.

ADP TotalSource is available 24/7 and can be accessed from any mobile device to generate mobile pay statements and benefits summaries.

 

ADP TotalSource - Tax forms
 
  • ADP TotalSource - Tax forms
    Tax forms
  • ADP TotalSource - Home screen
    Home screen
  • ADP TotalSource - Payroll
    Payroll
  • ADP TotalSource - Manage jobs
    Manage jobs
Supported Operating System(s):
Web browser (OS agnostic)

14 Reviews of ADP TotalSource

 

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Software Advice Reviews (4)
More Reviews (10)

Showing 1-5 of 4

Manu from User1st
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

ADP TotalSource

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great support. The ESC is prompt and helpful.
Very easy to use. I like the option to run reports. Easy to navigate.

Cons

Times out quickly. Sometimes I wish it was easier to look up everything in the employee's profile without having to change tabs, but I understand that this is for compliance reasons.

 
 

Nicole from Carling Communications
Specialty: Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very user friendly software, great for small businesses. Payroll and HR support are included so you always have someone to call.

Cons

Sometimes the reps who are assigned to you are not responsive. They do not have a great sense of urgency.

 
 

Sandy from Corum Real Estate Group
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great for Administrators

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The administrative portal is very thorough. The user portal is not as intuitive, unfortunately.

Pros

There are a lot of features and fantastic in-depth reporting, both standard and customizable. You can use csv files to upload large batches of data, instead of having to do the data entry one by one.

Cons

It can be difficult to find what you're looking for. The redesigned site is definitely an improvement, and there's a bookmark feature to assist with this issue.

 
 

rajiv from hcpl parts co
Specialty: Manufacturing
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Very efficient in managing employee information

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of modifying records. Entering wage information and having one solution for all the HRIS needs of our organization.

Cons

Some segments are not available without paying extra, and the extra is cost prohibitive. The reports and queries are complex to create (custom).

 
 

Mike from MDE International
Specialty: Maintenance / Field Service
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Very easy to use for all employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall an easy to use product.

Pros

ADP is very easy software to use as a payroll administrator and as an employee. Entering and keeping track of hours worked is a very simple process. The ease of the mobile is a great plus as well. Integrated well with internal system.
One employee can use for multiple jobs.

Cons

There are many help options available but cant seem to get a "live/dedicated" agent to assist.
Training videos are short.

 
 
 
Showing 1-10 of 10


October 2017

October 2017

Good for simple HR data and analytics, nightmare for more advanced details

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Full HR ingegration between payroll, talent acquisition, HRIS, and employee relations.

Pros

At the employee level data is displayed in a friendly and easy to read way. Panels separate data into easy to understand groups.

Cons

Reporting is awful. Not being able to get accurate effective dates on single fields is awful for analytical reporting. Advanced reporting requires further work after the data is collected to process it into a meaningful method,

Source: Capterra
 

Thomas from Bard Peripheral Vascular
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

It appears to be more complicated that it should be. Not a real fan of this time keeping software.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Keeps track of time and calculates available PTO/Vacation time. Allows me to clock in from my desk top PC and at time clock stations around the plant.

Cons

Complicated to use. Can't access reports. Printing out reports is difficult. Sometimes it takes awhile to login and clock in.

Source: Capterra
 

Kerri from SCHC
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

System is fairly easy to use. Have been using it for many years as an employee and as a supervisor.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ability to use from where ever and do not have to be in my work system. All the information that you need in relation to HR is in one location.

Cons

do not like the way to request days off or ability to see all those on that you have approved for a specific day when considering another request.

Source: Capterra
 

Giarna from Rosen Equities
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Rosen Equities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using ADP Totalsource for a few years now, we have always had great service, great follow when we have questions and our dedicated representatives has made everything smooth sailing.

Source: Capterra
 

Suzanne from ISL Employees, Inc

April 2017

April 2017

Great Partner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ADPTS has been a wonderful business partner and has helped us acheive our business goals in every way possible while not greatly adding to our overhead!

Source: Capterra
 

Michael from Stone Source, LLC

April 2017

April 2017

Renewal is now Complete

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Questions well answered, things went well and follow up was timely. ADP was very proactive on getting the renewal done.

Source: Capterra
 

Marlow from Aberdeen Golf & Country Club, Inc.

March 2017

March 2017

Chief Financial Officer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've worked with Customer support representative from ADP for more than 10 years and it has been great. Her expertise & professionalism are second to none.

Source: Capterra
 

Robert from Johnson, Morgan & White
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

President/CEO

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had 100 percent satisfactory relationship with ADP TotalSource for over 10 years. Extremely Professional and very easy to work with. Highly recommend.

Pros

Very Simple to use

Source: Capterra
 

Laura from Bonnier Publishing
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2016

June 2016

A PEO from an industry giant

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I came into an organization that was already using ADP Totalsource as a HR/Benefits solution due to a lack of previous personnel in the HR space. The organization was about 80 people when I joined and was about 175 when we left total source. ADPTS is a good solution for a small organization with minimal HR capacity, our HR partner on the ADP side, Tarena, was AMAZING and the interface itself was fairly easy to manage on the admin side. We ended up leaving after multiple years of around 10% increases to cost of benefits and the inability to get a clear picture on exactly what certain components were costing. In the end, I'd say it's a good short term solution (or possibly long term) for very small businesses, but once you hit 75-100 employees, it's a good time to move on.

Pros

Great HR partner from ADP, fairly easy to use system, all in one platform saved a lot of time on the benefits administration side.

Cons

Expensive, no way to individually negotiate benefits so you're tied to whatever increase they negotiate for the full PEO, not a lot of wiggle room in the product, no transparency or separation of cost by piece of product, just one large bill.

Source: GetApp
 

Tom from Acclivity
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2016

February 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp