--- title: "ADP TotalSource Software Reviews, Demo & Pricing - 2026" description: "Review of ADP TotalSource Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/adp-totalsource-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / ADP TotalSource Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/adp-totalsource-profile/alternatives/) # ADP TotalSource Review Custom quote 1 plan Wondering if ADP TotalSource is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ADP TotalSource 4.2 [(458)](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/) Pricing Pricing available upon request ### About ADP TotalSource ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning. Designed for businesses with 5 to more than 1,000 employees, ADP TotalSource helps reduce administrative burdens while providing access to competitive employee benefits, compliance support and strategic HR guidance. Employees benefit from self-service tools and mobile access that make it easier to manage payroll, benefits and other workplace tasks. With integrated technology and dedicated support, ADP TotalSource helps organizations create a better employee experience, stay focused on compliance and spend more time growing their business. Do you work for ADP TotalSource? [Manage this product listing](https://www.g2.com/products/adp-totalsource/claim_requests/new?auto=true) Wondering if ADP TotalSource is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## ADP TotalSource User Interface ## Popular ADP TotalSource Alternatives Main Product ADP TotalSource 4.2 [(458)](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 3.85Value for money - 4.12Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.8 [(4322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.35Value for money - 4.48Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at CA$8.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1983)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [ADP Workforce Now](https://www.softwareadvice.com/hr/adp-workforce-now-profile/) 4.4 [(7295)](https://www.softwareadvice.com/hr/adp-workforce-now-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.23Value for money - 4.19Customer support - 4.35Functionality Pricing Available upon request Get Price ## ADP TotalSource Pros and Cons We analyzed 458 verified reviews for ADP TotalSource to find out what actual users really think. Select to learn more Centralized And Well-Structured Data ADP TotalSource keeps HR, payroll, and benefits information organized in one place. The dashboard and menus are clean and easy to use, making it simple to find and manage data. This centralized approach helps users stay organized and maintain compliance with minimal effort. Intuitive And Accessible Platform Navigating ADP TotalSource is straightforward, with a user-friendly interface and clear dashboard layout. Users can quickly access payroll, HR, and benefits information, making daily tasks easier. The platform is designed to be intuitive, reducing the learning curve and helping users complete tasks efficiently. Streamlined Payroll And Benefits ADP TotalSource simplifies payroll tasks by combining payroll processing, benefits administration, and compliance support in one platform. Employees can easily access pay records and update personal details, while managers save time on payroll and HR functions. The system is especially helpful for organizations seeking efficient payroll and benefits management. High Costs And Unclear Fees ADP TotalSource is considered expensive, with a lack of transparency around pricing and fees. Users often find costs higher than other platforms, struggle to understand billing details, and report frequent price increases, making budgeting and cost comparison challenging. Limited And Cumbersome Reporting Tools Reporting features in ADP TotalSource are frequently described as difficult to use, with limited customization and slow report generation. Users struggle to find needed reports, and the interface for creating or accessing custom reports is not intuitive, leading to frustration and inefficiency. Inconsistent And Unresponsive Service Customer support with ADP TotalSource is often unreliable, with slow response times and difficulty reaching dedicated representatives. Users report frequent issues getting help, lack of personalized service, and being bounced between departments, which can make resolving problems frustrating. ## ADP TotalSource Pricing and Plans ADP TotalSource has one plan. ADP TotalSource is custom-priced. ADP TotalSource Please contact ADP TotalSource ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more. … No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does ADP TotalSource pricing compare to alternatives? Explore how ADP TotalSource's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | ADP TotalSource4.2[(458)](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/) | Pricing available upon request | Not available | Not available | 3.9 | | [Deel](https://www.softwareadvice.com/hr/deel-profile/)4.8[(4,322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) | $5.00 /user/mo | Not available | Not available | 4.7 | | [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)4.6[(1,587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 | | [Rippling](https://www.softwareadvice.com/hr/rippling-profile/)4.9[(4,886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) | CA$8.00 /user/mo | Available | Not available | 4.8 | | [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/)4.3[(1,983)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.2 | ADP TotalSource4.2[(458)](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 3.9 - [Deel](https://www.softwareadvice.com/hr/deel-profile/)4.8[(4,322)](https://www.softwareadvice.com/hr/deel-profile/reviews/) * * * Starting price $5.00 /user/mo Free trial Not available Free version Not available Value For Money 4.7 - [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)4.6[(1,587)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.4 - [Rippling](https://www.softwareadvice.com/hr/rippling-profile/)4.9[(4,886)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) * * * Starting price CA$8.00 /user/mo Free trial Available Free version Not available Value For Money 4.8 - [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/)4.3[(1,983)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.2 ## ADP TotalSource Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of ADP TotalSource 360 Degree Feedback 401(k) Tracking ACA Reporting Access Controls/Permissions Accounting Accounting Integration Activity Dashboard AI/Machine Learning Alerts/Notifications API Approval Process Control Attendance Management Benefits Administration Outsourcing Benefits Dashboard Calendar Management Chatbot Client Portal COBRA Administration Collaboration Tools Compliance Management Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Security Direct Deposit Disability Insurance Administration Document Management Document Storage Electronic Forms Electronic Signature Employee Benefits Administration Employee Database Employee Engagement Employee Handbook Employee Onboarding Employee Portal Employee Profiles Employee Self Service Feedback Management FMLA Administration For PEO/ASO Generative AI Goal Management Health Insurance Administration Help Desk Management HIPAA Compliant HR Management HSA/FSA Administration Insurance Management Job Description Management Learning & Development Leave Tracking Life Insurance Administration Mobile Access Mobile App Multi-State Offboarding Online Benefits Enrollment Orientation Workflow Management Payroll Reporting Predictive Analytics Provider Management Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Retirement Plan Management Self Service Portal Sick Leave Tracking Succession Planning Surveys & Feedback Task Management Tax Calculation Tax Compliance Tax Management Third-Party Integration Third-Party Integrations Time Off Management Time Off Requests Timesheet Management Time Tracking Training Management Vacation/Leave Tracking W-2 Preparation Wage Garnishment Workflow Automation Workflow Management Workforce Management ## ADP TotalSource User Reviews ## ADP TotalSource customer ratings - Overall rating: 4.2/5 - Total reviews: 458 ### Rating distribution - 5 stars: 234 reviews (51%) - 4 stars: 146 reviews (32%) - 3 stars: 48 reviews (10%) - 2 stars: 13 reviews (3%) - 1 star: 17 reviews (4%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 3.9/5 - Customer support: 4.1/5 - Functionality: 4.2/5 --- ### Costly PEO but satisfactory performance - Overall rating: 4/5 - Reviewer: Charlotte K. - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We used ADP for a few years - overall it was easy enough for our HR manager to utilize as well as our employees. Cost was the biggest reason for moving away from this software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We used ADP TotalSource as our HR software, PEO, payroll management, hourly tracking, and integrated it with Netsuite. Their Netsuite Integration and overall just the liability benefit of having a PEO was the most advantageous for us. #### Cons Utilizing a PEO is a really expensive option for smaller size companies. We have around 100 employees and while it may work better for more enterprise size businesses, it was just too costly for us compared to other non-PEO providers. #### Vendor response Thank you for your review, Charlotte. We appreciate you taking the time to share your experience. Your feedback is important to us and helps guide our ongoing efforts to enhance our products, services, and overall client experience. While we are disappointed that you are no longer an ADP client, we value the opportunity to learn from your comments. Replied August 2026 --- ### Valuable Asset - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been great! I can reach out and get any question answered that I need help solving. All the members of TotalSource have been wonderful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helps me manage all the office requirements for health care and payroll that we need. Security for payroll and benefits have been helpful. #### Cons The cost is high for a small company but after many years of being a member it has helped us so much that it is truly valuable. #### Vendor response Thanks, Jeri, Your kind words about ADP being a valuable asset means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership. Replied May 2026 --- ### Good at first, until it wasn’t. - Overall rating: 2/5 - Reviewer: Teresa H. - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have made the decision to partner with another PEO going forward. ADP TotalSource was not the right fit for us. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Lower benefits cost is the best thing about ADP TotalSource. We saved the company and our employees significant money. #### Cons The Time and Attendance feature is awful. It. Requires so much more work than other payroll company platforms. #### Vendor response Hi Teresa, I apologize for the frustration you experienced. Your feedback is essential to us, and we appreciate you bringing this to our attention. We will be looking into the Time and Attendance feature and functionality. We are sorry to see you go but truly appreciate the honest feedback about not being the right fit for your organization. If there is anything else you would like to share, please do not hesitate to reach out. Replied May 2026 --- ### User-friendly, but costs are becoming prohibitive - Overall rating: 4/5 - Reviewer: Greta S. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is very easy to use for staff. From the Admin perspective, it is also very user-friendly. #### Cons The cost is high for a nonprofit like ours. The market has other options for similar products for lower costs. #### Vendor response Hi Greta, We appreciate your review which inspires us to delivery top-notch service. It is nice to hear the ADP platform is easy to use & user-friendly. And we are especially appreciative for you sharing your honest feedback - this is helpful to our team. We are thankful for the partnership! Replied March 2026 --- ### Reliable HR platform with a learning curve - Overall rating: 5/5 - Reviewer: Harshul S. - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: 3-5 years · weekly - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. my experience is been positive, especially for handling payroll and compliance in one system. It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything is set up, it work smoothly and supports operations well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I used it in my previous as well as current job , ADP brings payroll, benefits, and HR support into one , which makes daily work easy and easy to follow and understand The compliance guidance is helpful and reduces risk of missing important requirements. Once you learn system, it becomes a reliable tool for managing all HR tasks. #### Cons Some parts the platform feel just a little complicated and takes time to understand. Support is a little slow during busy periods #### Vendor response Thanks so much, Harshul! Your kind words about ADP means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership. Replied March 2026 --- ### ADP Total Source - Overall rating: 4/5 - Reviewer: Rowie Z. - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The reporting tools are incredibly helpful, providing comprehensive data that allows businesses to track key metrics and trends effortlessly. These tools enable users to make informed decisions with confidence and ensure compliance with various regulations. The ability to generate detailed reports quickly and efficiently is a significant advantage for businesses of all sizes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros One of the standout features of ADP TotalSource is its intuitive and user-friendly interface, which makes navigating the platform a breeze, even for new users. Additionally, the reporting capabilities are exceptional, offering detailed, customizable reports that help streamline decision-making and provide valuable insights into business operations. #### Cons he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are not treated with the same level of urgency by the support team. This is likely because individual representatives are managing more clients than they should, leading to delays and frustration for users who need immediate assistance. Oh and yes, it is getting expensive! --- ### User-friendly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: less than 1 year · weekly - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with ADP was good. It has a user-friendly interface that is easy to navigate without confusion. It’s also security conscious. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like the most about ADP is the user-interface. It’s quite user-friendly and simple. I liked the fast access to my pay check, pay history and tax as well. #### Cons What I don’t like about the ADP app is that sometimes, it can be slow, taking time to load. Also, there are some occasional system glitches. #### Vendor response Thanks, Oluwatobi! Your kind words about ADPs user-interface mean so much to us. We are thrilled that we could meet your expectations; plus, your honest feedback motivates us to provide excellent service every day and is helpful to our team. We look forward to our continued partnership. Replied February 2026 --- ### ADP total source review - Overall rating: 4/5 - Reviewer: Eric K. - Industry: Computer Hardware - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Coverage. One website for all HR/payroll need. phone service is great. prompt and most agents can resolve issue right on spot. #### Cons webiste difficult to navigate through different field. confused sometimes not direct. or should i say not clear nor direct. #### Vendor response Thank you, Eric, for taking the time to leave a positive review. We’re happy to hear that you are having a great experience with your HR/Payroll needs. Your honest feedback is invaluable, and we appreciate you sharing your story. Replied February 2026 --- ### Maybe ADP needs to listen to clients and fix problems - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fair - I have been a ADP total source client for 15 years now. Instead of getting better the overall service went down in quality. I constantly have to audit the work product. Also, due to ADP negligence I have surfaced numerous federal tax errors on government programs... #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well. #### Cons Inability to handle complex matters, large bureaucracy, failure to take responsibility for mistakes, many unresolved issues that just die on the vine and inability to offer competitive benefits #### Vendor response Thank you for sharing your concerns, Allen. We are disappointed that your experience is not what you expected. Your feedback is important, and we would like the opportunity to investigate this further. Please contact at clientfeedback@adp.com. We appreciate the partnership! Replied February 2026 --- ### My amazing ADP Team - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. I couldn't ask for a better support team. From [sensitive content hidden] all the way to [sensitive content hidden] and my 401k, they are always on top of things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The team collaboration - I have gotten into an amazing grove with my support people. They make my life so much easier in every aspect from simple questions to more in depth on how the system works. #### Cons The wait time sometimes is horrible to get through to anyone to help. Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious. #### Vendor response Thank you, Lori, for taking the time to leave a positive review. We’re happy to hear that you are having a great experience with ADPs customer support. Your feedback is invaluable, and we appreciate you sharing your story. Replied February 2026 --- Showing 1 - 10 of 458 Reviews [See All Reviews](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/) ## ADP TotalSource Popular Comparisons [Deel vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/deel/)[RUN Powered by ADP vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-run-profile/vs/adp-totalsource/)[Rippling vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/rippling/)[Paylocity vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/web-pay/)[ADP Workforce Now vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/adp-workforce-now/)[Paychex vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/paychex-flex/)[Paycom vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/paycom/)[Paycor vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/paycor-perform/)[isolved vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/isolved/)[ADP Comprehensive Services vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-comprehensive-services-profile/vs/adp-totalsource/) [Compare All Alternatives](https://www.softwareadvice.com/hr/adp-totalsource-profile/alternatives/) ## Other Top Recommended Human Resources Software [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4886) Recently recommended **345** times [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3653) Recently recommended **274** times [Paychex](https://www.softwareadvice.com/hr/paychex-flex-profile/) **4.2** (1820) Recently recommended **269** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1400) Recently recommended **238** times Stuck Between Options? 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