# ADP TotalSource Software Reviews, Demo & Pricing - 2026 > Review of ADP TotalSource Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/adp-totalsource-profile --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / ADP TotalSource Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/adp-totalsource-profile/alternatives/) # ADP TotalSource 2026: Benefits, Features & Pricing Wondering if ADP TotalSource is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ADP TotalSource 4.2 [(457)](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/) Pricing Pricing available upon request ### About ADP TotalSource ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning. Designed for businesses with 5 to more than 1,000 employees, ADP TotalSource helps reduce administrative burdens while providing access to competitive employee benefits, compliance support and strategic HR guidance. Employees benefit from self-service tools and mobile access that make it easier to manage payroll, benefits and other workplace tasks. With integrated technology and dedicated support, ADP TotalSource helps organizations create a better employee experience, stay focused on compliance and spend more time growing their business. Wondering if ADP TotalSource is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## ADP TotalSource User Interface ## Popular ADP TotalSource Alternatives Main Product ADP TotalSource 4.2 [(457)](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 3.86Value for money - 4.12Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1848)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.06Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4841)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3461)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.46Value for money - 4.50Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5300)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1346)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.35Customer support - 4.36Functionality Pricing Available upon request Get Price ## ADP TotalSource Pros and Cons We analyzed 457 verified reviews for ADP TotalSource to find out what actual users really think. Select to learn more Centralized And Well-Structured Data ADP TotalSource keeps HR, payroll, and benefits information organized in one place. The dashboard and menus are clean and easy to use, making it simple to find and manage data. This centralized approach helps users stay organized and maintain compliance with minimal effort. Intuitive And Accessible Platform Navigating ADP TotalSource is straightforward, with a user-friendly interface and clear dashboard layout. Users can quickly access payroll, HR, and benefits information, making daily tasks easier. The platform is designed to be intuitive, reducing the learning curve and helping users complete tasks efficiently. Streamlined Payroll And Benefits ADP TotalSource simplifies payroll tasks by combining payroll processing, benefits administration, and compliance support in one platform. Employees can easily access pay records and update personal details, while managers save time on payroll and HR functions. The system is especially helpful for organizations seeking efficient payroll and benefits management. High Costs And Unclear Fees ADP TotalSource is considered expensive, with a lack of transparency around pricing and fees. Users often find costs higher than other platforms, struggle to understand billing details, and report frequent price increases, making budgeting and cost comparison challenging. Limited And Cumbersome Reporting Tools Reporting features in ADP TotalSource are frequently described as difficult to use, with limited customization and slow report generation. Users struggle to find needed reports, and the interface for creating or accessing custom reports is not intuitive, leading to frustration and inefficiency. Inconsistent And Unresponsive Service Customer support with ADP TotalSource is often unreliable, with slow response times and difficulty reaching dedicated representatives. Users report frequent issues getting help, lack of personalized service, and being bounced between departments, which can make resolving problems frustrating. ## ADP TotalSource Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version ADP TotalSource Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ADP TotalSource Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of ADP TotalSource 360 Degree Feedback 401(k) Tracking ACA Reporting Access Controls/Permissions Accounting Accounting Integration Activity Dashboard AI/Machine Learning Alerts/Notifications API Approval Process Control Attendance Management Benefits Administration Outsourcing Benefits Dashboard Calendar Management Chatbot Client Portal COBRA Administration Collaboration Tools Compliance Management Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Security Direct Deposit Disability Insurance Administration Document Management Document Storage Electronic Forms Electronic Signature Employee Benefits Administration Employee Database Employee Engagement Employee Handbook Employee Onboarding Employee Portal Employee Profiles Employee Self Service Feedback Management FMLA Administration For PEO/ASO Generative AI Goal Management Health Insurance Administration Help Desk Management HIPAA Compliant HR Management HSA/FSA Administration Insurance Management Job Description Management Learning & Development Leave Tracking Life Insurance Administration Mobile Access Mobile App Multi-State Offboarding Online Benefits Enrollment Orientation Workflow Management Payroll Reporting Predictive Analytics Provider Management Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Retirement Plan Management Self Service Portal Sick Leave Tracking Succession Planning Surveys & Feedback Task Management Tax Calculation Tax Compliance Tax Management Third-Party Integration Third-Party Integrations Time Off Management Time Off Requests Timesheet Management Time Tracking Training Management Vacation/Leave Tracking W-2 Preparation Wage Garnishment Workflow Automation Workflow Management Workforce Management ## ADP TotalSource User Reviews Overall Rating 4.2 Ratings Breakdown 5 51% 4 32% 3 11% 2 3% 1 4% Secondary Ratings Ease of Use 4.1 Value for money 3.9 Customer support 4.1 Functionality 4.2 TH Teresa H. Verified reviewer Education Management 11-50 employees Used daily for less than 6 months Review source Reviewed April 2026 Good at first, until it wasn’t. 2 Previously 4 We have made the decision to partner with another PEO going forward. ADP TotalSource was not the right fit for us. Ratings Breakdown 2 Ease of use Previously 4 3 Value for money Previously 4 2 Customer support Previously 4 2 Functionality Previously 4 Pros: Lower benefits cost is the best thing about ADP TotalSource. We saved the company and our employees significant money. Cons: The Time and Attendance feature is awful. It. Requires so much more work than other payroll company platforms. Reasons for switching to ADP TotalSource We are expanding and needed something that would be all encompassing. Vendor Response Hi Teresa, I apologize for the frustration you experienced. Your feedback is essential to us, and we appreciate you bringing this to our attention. We will be looking into the Time and Attendance feature and functionality. We are sorry to see you go but truly appreciate the honest feedback about not being the right fit for your organization. If there is anything else you would like to share, please do not hesitate to reach out. Replied May 2026 Read More EF Elizabeth F. Verified reviewer Mechanical or Industrial Engineering 11-50 employees Used daily for less than 2 years Reviewed January 2026 HR Support That Actually Shows Up 5 Overall, my experience with ADP TotalSource has been very positive. The platform delivers a reliable, well-rounded HR solution with simple, dependable payroll processing and strong HR support. The HR Business Partner model adds significant value and provides confidence in handling both routine and complex HR matters. While there are occasional learning curves, particularly within reporting and the available support helps offset those challenges. ADP TotalSource has been a dependable partner that improves efficiency, reduces stress, and supports consistent payroll and HR operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ADP TotalSource has been a great solution thanks to its user-friendly platform, flexible options, easy and reliable payroll processing, and robust reporting capabilities. Payroll is straightforward and efficient, making routine processing smooth and stress-free. The system is easy to navigate overall, which saves time across day-to-day HR tasks. The biggest benefit, however, is the dedicated HR Business Partner that comes with the service. The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner. Cons: The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to quickly locate the specific report I’m looking for, which can occasionally result in wasted time. However, assistance is always available and reaching out for help usually resolves the issue quickly. Reasons for switching to ADP TotalSource We made the switch because we need more options and guidance. Vendor Response Hi Elizabeth, Your positive experience with ADP TotalSource made our day! We’re so glad that you are enjoying the efficiency of ADPs payroll process. Thank you for your kind words, and we can’t wait to continue to partner for success. Replied February 2026 Read More GV Greta V. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for more than 2 years Review source Reviewed March 2026 User-friendly, but costs are becoming prohibitive 4 Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: The platform is very easy to use for staff. From the Admin perspective, it is also very user-friendly. Cons: The cost is high for a nonprofit like ours. The market has other options for similar products for lower costs. Vendor Response Hi Greta, We appreciate your review which inspires us to delivery top-notch service. It is nice to hear the ADP platform is easy to use & user-friendly. And we are especially appreciative for you sharing your honest feedback - this is helpful to our team. We are thankful for the partnership! Replied March 2026 Read More AG Allen G. Verified reviewer Financial Services 2-10 employees Used weekly for more than 2 years Reviewed January 2026 Maybe ADP needs to listen to clients and fix problems 2 Fair - I have been a ADP total source client for 15 years now. Instead of getting better the overall service went down in quality. I constantly have to audit the work product. Also, due to ADP negligence I have surfaced numerous federal tax errors on government programs... Ratings Breakdown 4 Ease of use 2 Value for money 3 Customer support 3 Functionality Pros: Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well. Cons: Inability to handle complex matters, large bureaucracy, failure to take responsibility for mistakes, many unresolved issues that just die on the vine and inability to offer competitive benefits Reasons for choosing ADP TotalSource At the time great pricing and easy implementation Vendor Response Thank you for sharing your concerns, Allen. We are disappointed that your experience is not what you expected. Your feedback is important, and we would like the opportunity to investigate this further. Please contact at clientfeedback@adp.com. We appreciate the partnership! Replied February 2026 Read More JW Jasmine W. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Review source Reviewed December 2025 ADP does it ALL! 5 Overall it has been great. We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: There are so many things, but number #1 would be all of the different thing it covers that we no longer have to handle internally (benefits, handbook, training, time clock, recruiting). Very modern technology compared to other platforms we looked at as well! Cons: That we don't have just one individual trained workers comp person. We have plenty of people to help with questions, but I would like one dedicated trained person for our group. Reasons for choosing ADP TotalSource Better costs and we liked the dedicated HRBP for our team Reasons for switching to ADP TotalSource Higher costs with Insperity for overall PEO and benefit renewals Read More TK Tony K. Verified reviewer Automotive 11-50 employees Used weekly for more than 2 years Reviewed October 2025 ADP saves you time 4 Overall, ADP gets the job done well. I haven't had many issues with ADP. We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive. Ratings Breakdown 2 Ease of use 2 Value for money 5 Customer support 4 Functionality Pros: I like the support staff and that ADP covers all HR releated areas needed for a business. It does save you time having all the tools and ADP available throughout the day. Cons: ADP is expensive, and the fees are not very transparent. This is the biggest concern that I have with ADP. They don't review fees with you at all, nor do they tell you when fees increase. Reasons for choosing ADP TotalSource i had been with adp for awhile already. my ADP rep worked with me to reduce some fees to help us want to stay. Reasons for switching to ADP TotalSource my company was growing and TotalSource was a good upgrade. Read More LL Lori L. Verified reviewer Marketing and Advertising 51-200 employees Used daily for more than 2 years Reviewed January 2026 My amazing ADP Team 5 Excellent. I couldn't ask for a better support team. From \[sensitive content hidden\] all the way to \[sensitive content hidden\] and my 401k, they are always on top of things. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The team collaboration - I have gotten into an amazing grove with my support people. They make my life so much easier in every aspect from simple questions to more in depth on how the system works. Cons: The wait time sometimes is horrible to get through to anyone to help. Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious. Reasons for choosing ADP TotalSource They had the best customer support through the years. Vendor Response Thank you, Lori, for taking the time to leave a positive review. We’re happy to hear that you are having a great experience with ADPs customer support. Your feedback is invaluable, and we appreciate you sharing your story. Replied February 2026 Read More LF Laura F. Verified reviewer Media Production 51-200 employees Used daily for more than 2 years Review source Reviewed September 2025 Cost effective PEO 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations. By taking on the heavy administrative work—payroll, onboarding, compliance, and many of the manual day-to-day tasks—ADP TotalSource has allowed us to shift our focus to what really matters: engaging with our employees and supporting their growth. With less time spent on administrative burdens, our team can devote energy to performance reviews, employee development, and creating a workplace culture that inspires and retains talent. ADP ensures that onboarding and payroll are accurate and seamless, which builds trust and sets a positive tone for every employee experience. This year’s migration was my third time moving a company to ADP TotalSource, and each time the process has been consistently smooth and professional. Their expertise and support make the transition easy and stress-free, which is no small feat when dealing with complex HR systems. Each implementation has reinforced my confidence in their service. In short, ADP TotalSource delivers on its promise: freeing HR and leadership teams to concentrate on people and culture, not paperwork. It has truly been a joy to work with them, and I highly recommend ADP TotalSource to any organization looking to modernize HR and empower its people. Cons: Not much, sometimes things don't go right, but how they stayed on top of issues and got them fixed fast has been a joy. Reasons for switching to ADP TotalSource High costs, poor service, promises made that were not followed up on. Read More VR Verified Reviewer Transportation/ Trucking/ Railroad 11-50 employees Used weekly for more than 2 years Review source Reviewed September 2025 Best PEO. They are number 1 for a reason 5 Wonderful to work with. Been with them since 2007 so the longevity should show we like this product and are happy with it Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Easy to use. Great reporting system. Best PEO, They are number 1 for a reason! Staff is easy to work with. Some of my reps have remained the same since 2007 like my HRBP Cons: The cost. Admin fees are high compared to other PEOs. Benefit costs continue to rise despite being told once we were on them for a couple years they would drop. They have never ever dropped. All years but one where they remained the same on renewal seen increases over 5% Reasons for choosing ADP TotalSource Well at one point we left Totalsource and went to Trinet. That only last about 1 year and 3 months. They were awful. ADP definitely has the market for a reason Read More JR Jasmine R. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Review source Reviewed October 2025 ADP won us over other PEOs! 5 It has been great. Quick responses and make our life easier. Benefit renewal rates have been affordable the last several years. Would recommend them for multi unit franchisees! Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Benefit renewal rates. The Applicant tracking system. Scheduling, PTO and time off. Dedicated HRBP. Help with Safety trainings Cons: Lack of support from HRBP, however, our group continues to grow and they are only supposed to take on so many co-employers. Reasons for choosing ADP TotalSource Better cost and support. Cheaper benefit renewals Reasons for switching to ADP TotalSource Better functionality and tech. Better renewals and better overall cost for more Read More Showing 1 - 10 of 457 Reviews [See All Reviews](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/) ## ADP TotalSource Popular Comparisons [Paylocity vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/web-pay/)[Rippling vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/rippling/)[BambooHR vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/bamboohr/)[Connecteam vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/connecteam/)[Paycom vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/paycom/)[ADP Workforce Now vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/adp-workforce-now/)[Paycor vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/paycor-perform/)[Buk vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/buk/)[RUN Powered by ADP vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-run-profile/vs/adp-totalsource/)[ADP Comprehensive Services vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-comprehensive-services-profile/vs/adp-totalsource/)[NEOGOV vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/neogov/)[isolved vs ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/vs/isolved/) [Compare All Alternatives](https://www.softwareadvice.com/hr/adp-totalsource-profile/alternatives/) ## Other Top Recommended Human Resources Software [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4841) Recently recommended **403** times [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3461) Recently recommended **370** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1346) Recently recommended **326** times [Auris](https://www.softwareadvice.com/hr/heartland-payroll-profile/) **4.3** (101) Recently recommended **240** times Stuck Between Options? 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