ADP TotalSource Software

Full HR ingegration between payroll, talent acquisition, HRIS, and employee relations.

Pros

At the employee level data is displayed in a friendly and easy to read way. Panels separate data into easy to understand groups.

Cons

Reporting is awful. Not being able to get accurate effective dates on single fields is awful for analytical reporting. Advanced reporting requires further work after the data is collected to process it into a meaningful method,

Pros

Keeps track of time and calculates available PTO/Vacation time. Allows me to clock in from my desk top PC and at time clock stations around the plant.

Cons

Complicated to use. Can't access reports. Printing out reports is difficult. Sometimes it takes awhile to login and clock in.

Pros

ability to use from where ever and do not have to be in my work system. All the information that you need in relation to HR is in one location.

Cons

do not like the way to request days off or ability to see all those on that you have approved for a specific day when considering another request.

We have been using ADP Totalsource for a few years now, we have always had great service, great follow when we have questions and our dedicated representatives has made everything smooth sailing.

ADPTS has been a wonderful business partner and has helped us acheive our business goals in every way possible while not greatly adding to our overhead!

Questions well answered, things went well and follow up was timely. ADP was very proactive on getting the renewal done.

I've worked with Customer support representative from ADP for more than 10 years and it has been great. Her expertise & professionalism are second to none.

We have had 100 percent satisfactory relationship with ADP TotalSource for over 10 years. Extremely Professional and very easy to work with. Highly recommend.

Pros

Very Simple to use

I came into an organization that was already using ADP Totalsource as a HR/Benefits solution due to a lack of previous personnel in the HR space. The organization was about 80 people when I joined and was about 175 when we left total source. ADPTS is a good solution for a small organization with minimal HR capacity, our HR partner on the ADP side, Tarena, was AMAZING and the interface itself was fairly easy to manage on the admin side. We ended up leaving after multiple years of around 10% increases to cost of benefits and the inability to get a clear picture on exactly what certain components were costing. In the end, I'd say it's a good short term solution (or possibly long term) for very small businesses, but once you hit 75-100 employees, it's a good time to move on.

Pros

Great HR partner from ADP, fairly easy to use system, all in one platform saved a lot of time on the benefits administration side.

Cons

Expensive, no way to individually negotiate benefits so you're tied to whatever increase they negotiate for the full PEO, not a lot of wiggle room in the product, no transparency or separation of cost by piece of product, just one large bill.