ADP TotalSource Software
FrontRunners
About ADP TotalSource
ADP TotalSource is a full-service HR solution for SMBs. It provides cloud-based HR technology paired with a team of experts to help businesses handle payroll, employment tax, employee benefits and benefits administration, HR policy and compliance, time tracking, employee scheduling, and workplace safety. TotalSource is also equipped with real-time analytics and benchmarks to show how a company’s HR is performing.
There are three key reasons employers partner with ADP TotalSource; 1. Employee benefits purchasing power and ability to offer more comprehensive, competitive offerings. 2.Competitive Workers’ Compensation rates and the support of a full risk and safety program. 3. Fully integrated software across all functions plus dedicated expert guidance when and whe...
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ADP TotalSource User Reviews
OVERALL RATING
Showing 1 - 5 of 196 reviews
Chasity
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
November 2017
Best Decision Ever
Easy access to all my HR, Payroll and benefits information at a click of a button. I would highly recommend this software for busy office administrators to simplify day to day tasks. I like knowing that I can access the software remotely when I am traveling and I get the same information as I would if I used it in the office. The accessibility is one of the best things this software has to offer.
Pros
The software is easy to use and makes things so much more simple in day to day operations. I find it more user friendly then the competitors software I have used in the past.
Marisol
Company size: 11-50 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
ADP TotalSource - One stop shop!
Overall, I am highly satisfied with the product and all the features that are available to use.
Pros
I love the fact that all my HR and payroll items are consolidated with one system. I enjoy all the HR features that ADP offers and have used them quite a bit when I come across HR issues!
Cons
I would love to see improvements in ease of use when running reports. I've used ADP Run in the past and loved how easy payroll reports were ran there.
Reasons for choosing ADP TotalSource
all aspects I was looking for were consolidated into one company.
Reasons for switching to ADP TotalSource
Run was a simple payroll system, while TotalSource offered more HR functions as well as benefits!
Meera
Company size: 51-200 employees
Industry: Telecommunications
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
Great Traditional Resource
PEO met the company's needs for benefits, leaves and payroll requirements
Pros
Trusted the software, great customer service
Cons
Not customizable, our company has unique fields for performances, time off and other reporting that cannot be built into the total source.
Reasons for choosing ADP TotalSource
Peo
Jayaraman
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Don't use ADP Total Source for benefits
Pros
Customer service is excellent. Operators try to help and are knowledgable
Cons
Enrolling dependents into healthcare/dental plans is cumbersome and not automated. Terrible experience.
Adam
Company size: 201-500 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
ADP Totalsource
Easy to use interface and I spent way less time actioning staff timesheets and leave requests.
Pros
Ease of staff management for payroll and leave.
Cons
Payroll leave accruals have been inaccurate in the past. I believe that is corrected now.
