ADP TotalSource

Optimum Solutions

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Ratings & Reviews

Overall Rating

4.28 / 5 (173)

4.48 / 5 (108)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 6, 2020

January 16, 2019

Pros/Cons

  • Pros

  • We use ADP throughout the day every day and I have had nothing but great experiences with it; very easy to use and navigate.

  • I really enjoyed the ease of finding my company documents and processes without having to request it.

  • Cons

  • sometimes it is not clear where to find the reports I am looking for.. sometimes it gets a little frustrating but I usually can figure it out.

  • Every once in a while things would not load for me or show time/amount/PTO. Other than those things good.

  • Pros

  • The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful.

  • Customer service is very good. The reps are very personable and knowledgeable.

  • Cons

  • Some things are a little confusing, but they have great customer support, so if you are willing to ask for help, they can usually clear up issues.

  • I maybe like how the report formatter work the least in my opinion.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

1 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots