ADP Workforce Now vs Asure Payroll & Tax Management
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4 / 5
Value for Money
4.2 / 5
4 / 5
Customer Support
4.2 / 5
3.9 / 5
Functionality
4.3 / 5
4 / 5
Last Review Written
October 2, 2024
August 22, 2024
Pros/Cons
Pros
- It’s been great so user friendly and comprehensive. I can see anyone with any sort of experience and in any position loving this software.
- I also like the ease of using the reporting feature to build, edit reports you your own specification is great. I also like the standard Batch of PR reports that’s provided.
- It is comforting to know ADP Workforce Now is 100% reliable. I am always confident the payroll process will run effortlessly and efficiently.
Cons
- I've had one or two problems with logging in over time, and once had a problem with resetting my password for some reason. That were the only 2 issues I've had when accessing WorkforceNow.
- If you switch between this and the other software ADP provides its is very confusing as both of the login platforms are extremely similar and confusing to employees.
- The Healthcare portion is terrible when it comes to setting up new hires. The team in charge has poor communication with management and doesn't not inform them of when they should expect their forms.
Pros
- Prices are very competitive, word of mouth was great and from multiple sources. Offers live trainings with wonderful information, very inclusive platforms.
- Experience has been great. Implementation team has been responsive and helpful with all the setup.
- We've had a very good experience. We've use Asure to do payroll in our small business for sometime now and are very happy with it.
Cons
- No one seems to know what anyone else is doing or what is going on and the lack of communication is awful.
- Lack of response from anyone there. Lack of follow up when asking and paying for custom reports, takes over 2 months to get one file created that we need.
- Adding columns to view different categories is a bit confusing and trying it cut a separate Vacation Payout check should be easier to do.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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20 Recommendations
215 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
