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ADP Workforce Now vs Razorpay

ADP Workforce Now vs Razorpay

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Overall Rating
4.4 (6950)
3.6 (104)
Ease-of-Use
4.3 / 5
3.8 / 5
Value for Money
4.2 / 5
3.4 / 5
Customer Support
4.2 / 5
3.1 / 5
Functionality
4.3 / 5
3.8 / 5
Last Review Written
February 10, 2025
January 18, 2025
Pros/Cons
  • Pros

  • It’s been great so user friendly and comprehensive. I can see anyone with any sort of experience and in any position loving this software.
  • I also like the ease of using the reporting feature to build, edit reports you your own specification is great. I also like the standard Batch of PR reports that’s provided.
  • It is comforting to know ADP Workforce Now is 100% reliable. I am always confident the payroll process will run effortlessly and efficiently.
  • Cons

  • I've had one or two problems with logging in over time, and once had a problem with resetting my password for some reason. That were the only 2 issues I've had when accessing WorkforceNow.
  • If you switch between this and the other software ADP provides its is very confusing as both of the login platforms are extremely similar and confusing to employees.
  • The Healthcare portion is terrible when it comes to setting up new hires. The team in charge has poor communication with management and doesn't not inform them of when they should expect their forms.
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  • Pros

  • Another thing I like about it is its security measures. The platform uses advanced technology to ensure that all transactions are secure and encrypted, which gives me peace of mind as a user.
  • It provides various payment method from which user can choose best one which is very helpful. It user interface is very great and understandable.
  • API documentation are very comprehensive and response time is great. Their due diligence and approval process is fast.
  • Cons

  • There is no direct support system. I am not able to report for fraud transaction.
  • Customer service is either nonexistent or very poor. When connected to API, there are many search-related problems.
  • Extremely frustrating and wasted valuable time attempting to use.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos