ADP Workforce Now vs SmartSearch

RATING:

4.4

(6423)

ADP Workforce Now has 6423 reviews and a rating of 4.41 / 5 stars vs SmartSearch which has 52 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (6423)
4.6 (52)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 19, 2024
April 15, 2024
Pros/Cons
  • Pros

  • This software is designed with security and ease of use as top priority. It allows users to be confident with important Online information and simple log in procedures.
  • I liked how easy it was to navigate this program and how simple it was. Whether you are tech savvy or not this thing is amazing.
  • Cons

  • If you switch between this and the other software ADP provides its is very confusing as both of the login platforms are extremely similar and confusing to employees.
  • The design of this product seems pretty lackluster. By nature this is a boring product but it’s ugly to look at.
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  • Pros

  • It does everything we need it to do and then some. The SmartSearch support team is fantastic.
  • Easy to use, lots of functionalities and the SmartSearch team has been great about customizing features for us.
  • Cons

  • If using SmartSearch as the company's Career Page be advised it is very ugly. The font of the req job fields are in Times Roman, size 14.
  • It is very hard to navigate back and forth throughout the application and it is impossible to open anything in a new tab for side by side windows.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2018

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos