ADP EzLabor software


31 reviews(4.0/5)
31 reviews(4.0/5)

ADP ezlabourManager is a cloud-based time and labor solution that helps small businesses to automate the time and attendance processes and manage payroll preparation.

ADP ezlabourManager enables users to prepare payroll and helps maintain compliance with hour and wage laws. As a cloud-based solution the software is accessible in the office and remotely through any web browser. HR staff and managers can automate statutory holiday pay, paid time off including vacation and sick days, manage employee scheduling and provide employees with access to reports on hours worked, schedules and time off balances.

With ezLaborManager, employees have the ability to enter time and attendance information through an employee portal. Tracking employee time and attendance data also provides managers with information about labor trends.

Support is provided over the phone and through an online support portal.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

31 Reviews of ADP EzLabor

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  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    July 2018

    Automated Time Sheets

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This program makes it easy for employees to clock in and out daily and view timesheets for each pay period. The process to request and approve PTO is made simple and it track PTO balances.

    Cons

    I have not been pleased with the customer service I received. If there's something I can't figure out I expect customer service to be willing to help me figure things out. Based on my experience with customer service that has not been the case.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Christopher from IBM

    Specialty: Consulting

    Number of employees: 10,000+ employees

    July 2018

    ADP time and attendance for hourly and salary employees

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We use ADP time and attendance for our hourly and salary employees. It's easy to manage and as a practitioner, you can track hours and can pull reports on trends in each department. It is easy to put down notes and create pay codes for each situation IE: system outage, inclement weather.

    Cons

    We found that a lot of our managers lacked training in the time and attendance. Our employees also found that the time and attendance feature was not the easiest to use when we originally got it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Pam from GroupHEALTH Benefit Solutions

    Number of employees: 201-500 employees

    July 2018

    When I have a problem with the software I quite often get passed around to a variety of people.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to book time off

    Pros

    Booking time off is very easy for staff. Once you assign a schedule to an employee there isn't a lot that the employee has to do. Unless they ver from what's scheduled the system does everything for the employee.

    Cons

    We have to extract our hours from ezlm on Thursday, so we have to have employee force through their Friday time. This causes many issues. Not always software related, more with our processes, but still a pain point. If would be great if we had a way to do a mass push through of the Friday at the end of the pay period.

    The lunch deduction causes many issues. The system isn't updated right away, so there is a 90 second delay from when EE's submit a change, to when the mainframe is updated. This causes lots of problems.

    The fact that when an employee has requested less than a full day off (ie. 2 hours of Flex), the system doesn't generate the hours the employee is actually working. The system has a schedule for 99% of our staff, so why can't it generate the working part of the schedule. This causes many issues with staff shorting themselves.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jessey from Skyslope

    Number of employees: 51-200 employees

    June 2018

    time clock

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love how simple and straightforward this product is for clocking in and out of work. I mean I love logging into EZlabor at the end of the day because that CLOCK OUT is my favorite button.

    Cons

    Whats to complain about? Its so simplistic there is no room for error or really any need for improvement

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Easy to use, gets the job done. Done deal.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's very easy to use and intuitive. Been using it for years now to clock in/out and review my time sheet.

    Cons

    I haven't encountered any issue yet. The interface could use an update, to make it a bit more easy on the eyes and modern. But also, if it ain't broke don't fix it!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    We have used ADP EzLabor software to manage all of our team member's timekeeping system.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1. Very easy to understand for managers to update time keeping oversights.
    2. Love the feature of allocating different employees to different departments for reporting purposes.

    Cons

    1. It is not easy to initially comprehend and update.
    2. Can not calculate week to date payroll costs.
    3. No scheduling ability to understand cost of scheduling. Must be completed outside of ADP.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tim from Bryan Consulting Inc.

    April 2018

    Automate your time and labor with this easy to use program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This program is another by ADP which is great as it gives us peace of mind knowing that if we have any issues then we have them to rely on. That alone is a huge benefit. This program makes it easy to automate processes which used to take up valuable time from different employees.

    Cons

    The program runs well enough that we don't really have any complaints with it. There are times it can run a little slow but it's not worth not buying over it. Sometimes there are rules we run into that we were unaware of that we have to figure out as we go, but it's a learning process.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Justin from Ballard Employee Talent Search, LLC

    Specialty: Recruiting Agency

    Number of employees: 2-10 employees

    March 2018

    EZ to track employees hours

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    ADP is the industry payroll leader - this service fits nicely into any size business to help ease the burden of payroll.

    Cons

    Could be a bit cheaper and have a bit more functionality, especially from the general settings. Could be a bit overwhelming for smaller organizations

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Hector from Rush49

    March 2018

    EzLabor Really helps our HR

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that users can quickly see and keep track of things like days off and payroll. Our users have mentioned how east it is to use.

    Cons

    At first, it was bit difficult to learn the software, but their support team is always available to answer all of your questions

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Andrew from Campus Life & Style

    Number of employees: 51-200 employees

    March 2018

    I use this daily to clock in and out and see my time sheet for different time periods.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software allows me and my team to easily see our time card and my pay stubs. I also use this daily to clock in and out and it is just as easy of not easier than a time clock. Also there is less cost since you do not need to buy more equipment like cables or a time clock.

    Pros

    This is easy to access and all the functions you need are right there on the home page. You can quickly verify your clock ins/outs and make sure your time sheet is accurate. We use this to apply for PTO as well. Very useful product.

    Cons

    The website appears slightly outdated and the buttons are a little small such as the sidebar on the right with all of the main options on it. I would expect those to be more prominent and easy to click coming from a UX background.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kathy from Lifetime Products

    March 2018

    Time keeping systems with all the tools you need to track attendance and hours.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use. Team is great to work with you on issues. Worked with our IT team to make sure we can everything in place prior to instillation. Also, we implemented a point system and the team helped us with this process. Much easier than the old way of tracking on a spreadsheet.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Irving from Valley Village

    March 2018

    My overall experience with ADP is good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are able to keep track of a lot more things and can get reports instantly with out much hassle. Saves a lot of time.

    Pros

    The customer service aspect of their service is great. They help resolve any issues I have. For the most part the website is easy to use and you can find things with relative ease.

    Cons

    Their app could need a bit more work. Some things are not visible in the app for employees. For example you can either have the option of allowing employees to request time off from the app or be able to see accrued time off. You cant do both. Also supervisors cant see their staff accrued time either. Only admin users can. Adding this feature to supervisor would help with payroll and time off request.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    February 2018

    Simple payroll and employee time tracking management system

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's pretty straightforward once you know the ins and out and there's not much to do aside from the main things.

    Cons

    Its very outdated in UI and sometimes data doesn't pull in as fast as you'd like. Pulling reports can also be a bit of a hassle.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    February 2018

    Dated, miserable software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It does its job.... eventually. There is some support for hierarchies and structure. It integrates with other ADP products if you are using it for payroll and related stuff.

    Cons

    It's a terrible user interface. It looks like it was created in the 1980s. The user experience is abysmal. All of the employees dread coming into this system to log their out-of-office hours. This is a prime example of a enterprise ecosystem that is not even trying at all to be user friendly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Johannes from Vixxo

    February 2018

    Packed full of features but not as intuitive as similar products I've used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Enables me to manage Canadian employees. Easy to approve time off requests and also lists all the holidays in one view. Long list of reports to pick from.

    Cons

    Has the feel of "older" software. User experience doesn't feel seamless. I have to hunt and peck for features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Great on the go software and app.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was quick and easy. It did not take very much time at all.

    Pros

    The functionality of this software was easy and intuitive. The app made for fast access and input into the program.

    Cons

    The price was not as competitive as other services, but functionality, support, and ease of use made up for the small price difference.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Holly from BlueTarp

    Specialty: Other Services

    Number of employees: 51-200 employees

    January 2018

    Average

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall it works but the company can be restrictive what assistance they'll provide regarding deadlines or in correcting errors.

    Pros

    Lots of standard reporting, that works efficiently and with high level of accuracy. Holds a lot of information in the system.

    Cons

    The different platforms don't integrate well together (e.g. from payroll to HR). Information is lost and duplicates efforts.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Maude from Eska Inc.

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    January 2018

    Easy to use and made for small company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good support from the team. We can learn the system from ourselves. Does a lot. No need to sit in a class for a whole day to understand it.

    Pros

    Clock in/out easy to do with a card. In time data received. Made for small company with few rules. Easy to set up parameters (i.e. per team, per supervisor, per shifts, etc.)

    Cons

    Starts to be more complicated when there are too many rules to enter in the system. Might not be that efficient to have to call the help center every time we need to change something in the system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • David from Black Tie Valet and Parking

    Specialty: Transportation

    Number of employees: 51-200 employees

    December 2017

    Great for Small and Big Businesses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Record hours and simply click a few buttons to transfer those hours directly into your payroll. Limits errors.

    Cons

    Wish you could download timesheets, edit them on a master list, then upload the hours. It is too much to go through each employee and edit hours if the forgot to clock out etc.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Mariah from Armstrong Property Management

    Specialty: Property Management

    Number of employees: 2-10 employees

    December 2017

    Over priced time clock

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The only thing I like about this time clock is you can add hours in before the fact (i.e. holiday pay)

    Cons

    It's very expensive, not very user friendly, you can run into red tape when you try to dismiss an employee.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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