All Alcami Interactive Reviews
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Arthur
Verified reviewer
Entertainment, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Seamless technology to enable the candidate experience
We have given hiring managers much time back in their diaries and allowed them to find the most suitable candidates in a very shot time frame.
PROSThe ability to record our own video questions as well as utilize and established library was of great benefit. The customer service from the team is instant and extremely helpful. The overall candidate experience is very positive which ensures our employer brand is enhanced.
CONSHave flagged to the team it would be great to be able to change ratings after they have been submitted if you change your mind. Apart from that, the system is user friendly and easy to navigate as an admin and a user.
Reason for choosing Alcami Interactive
Alcami were extremely impressive - the technology was perfect for our needs.
Poya
Transportation/Trucking/Railroad, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Best video interviewing platform in the market!!
One of the most supportive providers we work with. They have helped us improve our service and demonstrate ROI to key stakeholders in our organisation. The platform has allowed us to scale our requirements whilst improving the level of service to our candidates and hiring managers.
PROSEasy to set up, customise and use for recruiters, hiring managers and candidates. This platform helped us be more efficient, better promote our employer branding, engage with more applicants and allow us to provide them with a better experience.
CONSIt wasn't integrated with our ATS at the time. Alcami has since built an integration with PageUp.
Reason for choosing Alcami Interactive
Service, ease of implementation and cost.
James
Verified reviewer
Human Resources, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
the easy one way video interview
[SENSITIVE CONTENT HIDDEN] and his team have been brilliant, supportive and just great to work with. It is great to see Alcami Interactive grow and looking forward to having even more features.
PROSIt uses video questions recorded by us to give us a face for the applicants. After building a relationship with them prior to the video interview they can then put a face to the voice. It is great to have clients also asses applicants as most of our clients are Parent Committees and its an easy way for them to see more applicants in their own time than organise the schedules of a number of volunteers.
CONSWould like to be able to perform more tasks on the backend. Delete jobs or fix mistakes when setting up a job. Adding the wrong assessor to a job etc.
Reason for choosing Alcami Interactive
I like working with fellow start ups and [SENSITIVE CONTENT HIDDEN] came across as a really nice guy. Their product was quality and pricing was more than fair. All of our clients have been amazed at this feature we can offer to them.It has given us a competitive advantage for our niche market.
Samantha
Insurance, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
An awesome experience so far using Alcami
It has been a fantastic experience so far. The team at Alcami are super responsive and are all very passionate about the product and working with us to make the experience the best it can be. We had an incredibly fun day filming and the feedback from candidates and hiring managers has been really positive
PROSIt was incredibly easy to set up and start using. From a user experience perspective ( administrator, candidate and hiring manager) it is easy to use and love how it is tailored with your own branding and questioning. Creating the interviews and managing them is very easy and the huge selection of questions to choose from but the ability to film and create your own stock library is great. The text message invite to the candidate is the icing on the top.
CONSIntegration with Page up was very easy but there are some features that you lose that would be very beneficial eg. Text messaging
Irene
Cosmetics, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
A great offering
Easy to use, never any technical issues Account Manager very attentive to business needs Absolute value for money
CONSAbsolutely no concerns at all this stage
Reason for choosing Alcami Interactive
Ease of implementation and came highly recommended from a friend
Joana
Marketing and Advertising, 11-50 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Best Candidate Experience on the Market
Fantastic experience overall and very much looking forward to using this platform again.
PROS- The employer branding aspect of it made us look really good. The candidates were really impressed. - The written assessments were very helpful as we were looking for great content writers. - The automated messages and emails kept our candidates informed. I wouldn't have had time for that otherwise. - The fact that I didn't have to interview F2F for so many candidates - big time saver!
CONSI liked everything. Perhaps, an automated email to inform the candidates that didn't get the job would have been very helpful.
Craig
Human Resources, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Excellent Platform
Highly professional
PROSThe software is tailored to our needs in terms of branding and he team has moved quickly to execute suggested improvements
CONSAs a recruiter we needed a better 'float' system and this was not as good as some of the competitor offerings but once pointed out the team worked to create a much better solution for this key area of our business
Reasons for switching to Alcami Interactive
Reliability and a better user experience
Rebecca
Logistics and Supply Chain, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great value add
The overall experience with Alcami Interactive has been one of ease with excellent customer service. [SENSITIVE CONTENT HIDDEN]is always available to assist with any queries the team has. The software is user friendly and great value add to our recruitment process.
PROSThis has been such a useful addition to our recruitment process and a great tool to assist in identifying suitable applicants.
CONSThere is nothing that comes to mind. Updates have happened since we engaged with Alcami and they have only improved the user experience further.
Lori
Financial Services, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
QTC review of Alcami
My overall experience with the platform has been excellent. I am a huge advocate of this product and as a result have been engaging with senior stakeholders within our business to try increase our usage of this software. Lastly and most importantly, the customer care that we have received has been exceptional. Often businesses are sold a product however the after care is non-existent. [SENSITIVE CONTENT HIDDEN] has been extremely efficient, professional, knowledgeable and ever so patient with my sometimes annoying questions. He is a pleasure to deal with - this makes all the difference.
PROSI find this software extremely intuitive and therefore easy to use. Being a 'non-techy' person, this is a big tick for me. I also like that we can customise/personalise as much as we like. Also, the feedback from candidates has been nothing but positive.
CONSIt would be great to get an email/text notification that a candidate has completed their interview but I understand that this may not be very practical in a high-volume recruitment drive.
Julie
Information Technology and Services, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Easy to use
Very easy to use and customizable. Great customer service if any issues
CONSSlightly difficult to change the questions for each position but can be done.
Reasons for switching to Alcami Interactive
Integration with Smart Recruiters
Laura
Information Technology and Services, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Platform
They are a great company to deal with , the sales process was super smooth and they listened to what out requirements were . The setup was smooth and support has been amazing
PROSAlchemi provides a clean, easy to use and reliable platform to conduct online structured interviews. The ability to custom record questions has been invaluable , the platform is fast and the ability to get people interviewed quickly has benefited us in reducing the time to hire
CONSnothing at present went in seamlessly and , it just works