--- title: "Alight Software Reviews, Demo & Pricing - 2026" description: "Review of Alight Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/alight-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / Alight Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Alight Review Custom quote 1 plan Wondering if Alight is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Alight 4.1 [(13)](https://www.softwareadvice.com/hr/alight-profile/#reviews) Pricing Pricing available upon request ### About Alight Alight is a leading cloud-based provider of digital human capital management solutions that connect insights across people, work, and life. Through its AI-driven, personalized platform, Alight simplifies the complex HR and benefits ecosystem to personalize health and wealth recommendations for employees, driving smarter decisions and maximizing your organization’s investments in its people. The engagement platform serves as a one-stop-shop for HR offerings, leveraging insights from 30+ million employee interactions to guide your people to become more healthy and financially secure. The platform is also accessible through various channels and seamlessly integrates between Alight and third-party solutions to drive exceptional employee experiences, workforce wellbeing and engagement. Alight’s cloud-based solutions powered by our integrated and digital technology provides clients of all sizes with comprehensive end-to-end benefits administration that enables their benefits strategy and maximizes the value of their benefits offering with actionable insights and best-in-class concierge support designed to engage employees, drive smarter decisions, improve quality and outcomes, and low... er costs. Do you work for Alight? [Manage this product listing](https://www.g2.com/products/hcube-a-data-ingestion-tool/claim_requests/new?auto=true) Wondering if Alight is right for your organization? Our Human Resources Software selection experts can help you in 15 minutes or less. ## Alight User Interface ## Popular Alight Alternatives Main Product Alight 4.1 [(13)](https://www.softwareadvice.com/hr/alight-profile/#reviews) Ratings Breakdown - 4.31Ease of use - 4.83Value for money - 3.75Customer support - 4.23Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4880)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at CA$8.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1932)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3558)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.50Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1399)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.36Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [Paychex](https://www.softwareadvice.com/hr/paychex-flex-profile/) 4.2 [(1820)](https://www.softwareadvice.com/hr/paychex-flex-profile/reviews/) Ratings Breakdown - 4.19Ease of use - 3.96Value for money - 3.91Customer support - 4.10Functionality Pricing Available upon request Get Price ## Alight Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Alight Features - Popular features found in Human Resources Applicant Tracking Benefits Management Compensation Management Employee Management Onboarding Payroll Management Performance Management Recruitment Management Time & Attendance - More features of Alight ACA Reporting Attendance Tracking Benefits Administration Outsourcing Benefits Dashboard COBRA Administration Configurable Workflow Deduction Management Disability Insurance Administration Employee Benefits Administration Employee Portal Employee Self Service FMLA Administration Health Insurance Administration HIPAA Compliant HR Management HSA/FSA Administration Leave Tracking Life Insurance Administration Online Benefits Enrollment Payroll Reporting Provider Management Real-Time Reporting Reporting/Analytics Retirement Plan Management Sick Leave Tracking Tax Compliance Workflow Management ## Alight User Reviews ## Alight customer ratings - Overall rating: 4.1/5 - Total reviews: 13 ### Rating distribution - 5 stars: 4 reviews (31%) - 4 stars: 8 reviews (62%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (8%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.8/5 - Customer support: 3.8/5 - Functionality: 4.2/5 --- Have you used Alight and would like to share your experience with others? ### a nice experience - Overall rating: 4/5 - Reviewer: Cody W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. provides a set of benefits that through them has improved the health of employees interacting with them in a simpler but more effective way #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros There has been a good experience that helps to reduce costs and with effective solutions that have provided benefits and kept the health of employees in perfect physical and emotional condition so that the work environment is satisfactory for all. #### Cons I can't find anything wrong with this solution platform, the whole process has been satisfactory with a good function. --- ### Met expectations - Overall rating: 4/5 - Reviewer: Glenn J. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered It helped me navigate my issues with insurance and helping me keep track of my well being, so overall expectations were met and I was satisfied with the app #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Breakdown of categories and subcategories in the app to find particular product or issue that you're looking for #### Cons Sometimes an app would lag or get locked up and it's hard to navigate to a number where you can speak live to a person in customer service --- ### As an HR end user, avoid this company at all costs. - Overall rating: 1/5 - Reviewer: Daava M. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered They treat employees like they are cheats and untrustworthy. Overall it created more work for the HR department because they had to over rule several "concerns" Alight brought up due to documentation lacks. Some of those there was zero physical way to have them. Also, in my HR experience of over 25 years I've only ever seen benefits fraud once. Same for my husband's employer, the HR person said she had only seen it once in 20+ years. On top of that, you can read employee reviews on other sites, it has a 100% 1 star rating for the end user. Multiple stories of funds being held, HSA monies dispearing, SS#'s being changed and funds withheld. My personal opinion is that this company is criminal. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I'm sure they have a great sales team that sells the c-suite on saving money and catching cheating employees. Otherwise their service is DISMAL and suspect. #### Cons They were hired by my husbands employer to conduct a benefits audit. We had just gotten married and sent over a copy of our county registered marriage certificate. That was not enough, they wanted proof of address, asked for bank records and tax records. We had been married for less than a month, and have separate finances. Ultimately they got proof of address and the marriage certificate, and we refused to give them anything else because they had the major legal document, and we had no tax return as of yet, which when they audited us a few months later we still refused to give them. AND the HR department then overruled and said we were fine. Kinda funny how the employer sent us a marriage gift and card, and Alight decided we were somehow faking the system. --- ### Alight review - Overall rating: 4/5 - Reviewer: Debra W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros seeing all my benefits in one place and having benefit booklet to ready #### Cons website is not the best for userfriendliness, lots of clicking to get to what you want to see --- ### Navigation needs improvement - Overall rating: 4/5 - Reviewer: Sharon W. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Easy to access through main work hub putting all of my benefits in the same place #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Lots of information available in one website #### Cons Difficult to navigate-takes a bit of time to find things --- ### Great Alight - Overall rating: 4/5 - Reviewer: Abdiel M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Using alight is very simple and user friendly. Details help with following the prompts easily and helps having everything available to view easily and quickly. #### Cons Had no problems with being user friendly, nor easily checking the different functions, but was not excited about the investment options and wished there was more. --- ### Alight Solution - Overall rating: 5/5 - Reviewer: Mercy M. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered it was overall a fine experience, good application #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helps manage finances for yourself and offers assistance if needed #### Cons there was not any complaint about this application --- ### benefits that are useful - Overall rating: 4/5 - Reviewer: Elizabeth L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helps to find financial support, retirement plans and a good medical service that makes everything so easy to acquire #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It encourages a relationship of benefits with quality of life and work, having a HealthPro helps a lot in health issues and having a retirement plan makes you think of a more organized future. These benefits make for a good service implementation and are easy to use when you have a personal advisor who transmits the information much more clearly and precisely to obtain these benefits #### Cons Perhaps the response time by the advisors should improve by giving a faster performance in the responses --- ### Alight Very Iseful - Overall rating: 5/5 - Reviewer: Greg N. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very pleased with having an app with easy access to many of the important hr functions that I prefer to monitor daily #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I use a light for HR purposes as an employee and I find having a lot of the high hr personal details in one spot has been great. Very interactive #### Cons I don't like how some of the functions kick me into the web version instead of staying in the app. #### Vendor response Thank you for taking the time to share your feedback! We’re thrilled to hear that you’re enjoying your experience with our product. We take all feedback seriously and will use this as an opportunity to improve our products and services. Thank you again! Replied December 2023 --- ### Great, but needs small improvements - Overall rating: 4/5 - Reviewer: Samir H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is positive besides a few bugs here and there that make the app slow. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like that the app allows you to access the website as well, there are clear and different sections for all common questions. Very easy to setup and to use. #### Cons My least favorite feature is the bugs, it is slow at times and there are a few bugs that can be frustrating, but nothing that makes it impossible to use. --- Showing 1 - 10 of 13 Reviews Load More Reviews ## Alight Popular Comparisons [Rippling vs Alight](https://www.softwareadvice.com/hr/alight-profile/vs/rippling/)[Paylocity vs Alight](https://www.softwareadvice.com/hr/alight-profile/vs/web-pay/) ## Other Top Recommended Human Resources Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3558) Recently recommended **452** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1399) Recently recommended **382** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4880) Recently recommended **364** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1932) Recently recommended **316** times Stuck Between Options? 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