--- title: "allswers Software Reviews, Demo & Pricing - 2026" description: "Review of allswers Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/allswers-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / allswers Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # allswers Review From €85/month Free version Free trial 1 plan Wondering if allswers is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview allswers 4.9 [(12)](https://www.softwareadvice.com/customer-satisfaction/allswers-profile/#reviews) Pricing Starting at €85.00 per feature per month ### About allswers allswers assists businesses with market research across metrics including customer satisfaction and recommendation rates (NPS) using surveys. Organizations can access employee engagement evaluations, 90º evaluations and surveys to monitor their quality standards. Using allswers, businesses can automatically measure client interactions behavior and their opinions in different sources to gain insights into behavior across channels such as email, web, mobile, RRSS and more. Organizations can improve employees' productivity through multiple evaluations and surveys. It allows teams to create predefined flows of alerts and publications on social networks. allswers allows users to export data and track data via dashboards. Do you work for allswers? [Manage this product listing](https://www.g2.com/products/allswers/claim_requests/new?auto=true) Wondering if allswers is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. ## allswers User Interface ## Popular allswers Alternatives Main Product allswers 4.9 [(12)](https://www.softwareadvice.com/customer-satisfaction/allswers-profile/#reviews) Ratings Breakdown - 4.92Ease of use - 4.91Value for money - 4.73Customer support - 4.58Functionality Pricing Starting at €85.00 per month Get Price Alternative Product [VirtlX](https://www.softwareadvice.com/product/347283-Virtlx-Reflect/) 4.8 [(13)](https://www.softwareadvice.com/product/347283-Virtlx-Reflect/#reviews) Ratings Breakdown - 4.69Ease of use - 4.77Value for money - 4.69Customer support - 4.69Functionality Pricing Starting at £52.00 per year Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [SurveySparrow](https://www.softwareadvice.com/survey/surveysparrow-profile/) 4.4 [(123)](https://www.softwareadvice.com/survey/surveysparrow-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.34Customer support - 4.29Functionality Pricing Available upon request Get Price Alternative Product [Questback](https://www.softwareadvice.com/crm/questback-profile/) 4.7 [(56)](https://www.softwareadvice.com/crm/questback-profile/#reviews) Ratings Breakdown - 4.45Ease of use - 4.49Value for money - 4.70Customer support - 4.55Functionality Pricing Starting at €2500.00 per year Get Price Alternative Product [Delighted](https://www.softwareadvice.com/survey/delighted-profile/) 4.8 [(57)](https://www.softwareadvice.com/survey/delighted-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.73Value for money - 4.91Customer support - 4.63Functionality Pricing Starting at $17.00 per month Get Price ## allswers Pricing and Plans Starting price: €85.00 per month Free Trial Free Version Basic €85.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## allswers Features - Popular features found in Customer Engagement Communication Management Customer History Feedback Management Live Chat Multi-Channel Communication Reporting/Analytics - More features of allswers 360 Degree Feedback Activity Dashboard Activity Tracking API Assessment Management CRM CSAT Survey Structure Customer Experience Management Customizable Forms Customizable Questions Customizable Reports Customizable Templates Dashboard Data Import/Export Employee Management Engagement Tracking Goal Setting/Tracking Monitoring NPS of Customers NPS of Employees NPS Survey Structure Performance Management Performance Metrics Progress Tracking Pulse Surveys Real-Time Analytics Real-Time Data Real-Time Reporting Social Media Integration Survey/Poll Management Surveys & Feedback Template Management Training Management ## allswers Integrations PrestaShop Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review ## allswers User Reviews ## allswers customer ratings - Overall rating: 4.9/5 - Total reviews: 12 ### Rating distribution - 5 stars: 11 reviews (92%) - 4 stars: 1 reviews (8%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.9/5 - Customer support: 4.7/5 - Functionality: 4.6/5 --- Have you used allswers and would like to share your experience with others? ### Experiencia única - Overall rating: 5/5 - Reviewer: Juan Pablo M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Manejo . Intuitivo , sencillo completo . Las funciones. #### Cons Mucha información junta en algunos campos --- ### Sencillo y potente - Overall rating: 5/5 - Reviewer: Óscar M. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Sin duda la facilidad de uso. He intentado implantaciones con otras herramientas y son retorcidas y complejas. La facilidad para poder realizar encuestas por diferentes canales, mediante mail, anónimas, por código QR. La integración de soluciones vinculadas a cliente, a empleados y a procesos de calidad. Además incluye ya las plantillas con los procesos de encuestación desarrollados para solamente tener que adaptarlos a las necesidades y realidad de la compañía. La integración de análitica NPS es también muy buena, teniendo modeladas preguntas NPS con análitica de resultados. #### Cons La integración con otras soluciones, aunque disponen de las más extendidas del mercado. --- ### Todas funcionalidades básicas con modelos muy útiles predefinidos - Overall rating: 5/5 - Reviewer: Queti D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Encuestas de satisfacción de los cliente de mi inmobiliaria #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Su facilidad de uso, unido a la existencia de modelos ya precargados #### Cons Las ayudas dentro del programa quizá un poco más claras #### Reasons for choosing allswers soporte en castellano #### Reasons for switching to allswers Necesitaba integraciones --- ### Practica y muy util - Overall rating: 5/5 - Reviewer: Ivan E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered En mi compañía se utilizo para realizar encuestas de satisfacción de cliente lo que nos ha servido de gran utilidad sacando valores que te ayuden a medir el riesgo de fuga que tienes con los clientes o por ejemplo también la utilizamos para medir el grado de satisfacción de los trabajadores #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros la facilidad de acceso a las encuestas predefinidas que me parecen que están muy bien diseñadas para sacar indicadores fáciles de seguir en series temporales y que ayudan a tener información de la situación de tu compañía. Una de las cosas que mas me gusto también fue la facilidad de realizar encuestas personalizadas que con pocos conocimientos informáticos puedes hacer un estudio de mercado de forma muy ágil y la propia plataforma te facilita el reporte de los resultado #### Cons Bastante satisfactoria la experiencia de momento no encontré ningún fallo --- ### Casos de uso en - Overall rating: 5/5 - Reviewer: Jose L M. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allswers, a diferencia de otras alternativas equivalentes incorpora una serie de casos de uso que facilitan mucho el despliegue en compañías medianas y pequeñas. Aunque puedes definir tus propias encuestas, un punto muy fuerte es que puedes beneficiarte de modelos diseñados por especialistas y adaptarlos a tu propio caso sin necesidad de comenzar por un proceso de consultoría para diseñar un sofisticado programa de voz del cliente o del empleado. Además estos casos predefinidos incluyen su propio cuadro de mando de seguimiento por lo que la puesta en marcha es realmente simple #### Cons El software tiene todavía tiene algunas funcionalidades donde el interfaz tiene margen de mejora ya que la experiencia de usuario no es muy fluida. Pero está mejorando muy rápidamente. #### Reasons for choosing allswers Sobre todo por la posibilidad de utilizar modelos de encuesta con sus cuadros de mando, creados por expertos para los casos de uso más habituales en una compañía mediana. --- ### Soporte encuestas a clientes - Overall rating: 5/5 - Reviewer: Pedro B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered El desarrollo de encuestas a clientes nos ha facilitado de forma automatizada tener información de su satisfación en el desarrollo de nuestros servicios. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros La facilidad de uso y el cuadro de mando de la herramienta son las líneas mas destacada sobre una solución robusta y con una usabilidad muy alta. #### Cons La solución está al nivel de las mejor posicionadas en el mercado. --- ### Fácil de usar - Overall rating: 5/5 - Reviewer: Miguel D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Muy buena. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros La sencillez de uso. Ofrece muchas funciones que te preparan para conseguir los datos de manera rápida. Sin tener un gran conocimiento, se puede explotar muy bien los datos de la plataforma. #### Cons Algo complejo la integración con los procesos de la empresa que ya existían. --- ### Software sencillo que cumple lo que promete - Overall rating: 4/5 - Reviewer: Carlos A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Experiencia positiva. A veces pensamos en herramientas muy complejas y nunca arrancamos un proceso de gestión de la satisfacción de clientes. A través de este software se tiene una solución sencilla y fácil de implementar en cualquier organización. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros La gestión de la voz de cliente se recoge fácilmente y el sistema aporta información muy rápida de interpretar y analizar #### Cons Esperando la siguiente versión del software para que añadan más funcionalidades --- ### Midiendo la experiencia de clientes - Overall rating: 5/5 - Reviewer: Fernando R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. muy útil . Nos permitió iniciar esa línea de trabajo #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Modelos predefinidos que ayudan a desplegar rápidamente programas de experiencia de cliente, Precio afrontable #### Cons Necesidad de apoyo para la puesta en marcha #### Reasons for choosing allswers Conocimiento de la plataforma --- ### Servicio de calidad ajustado a las necesidades y recursos de las pymes - Overall rating: 5/5 - Reviewer: José M. - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Las diferentes funcionalidades y la estructura de información que aporta. Por supuesto lo ajustado del precio en relación al elevado valor que aporta en la relación con clientes y empleados. #### Cons Por el momento no puedo indicar nada negativo. --- Showing 1 - 10 of 12 Reviews Load More Reviews ## Other Top Recommended Customer Engagement Software [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **25** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6997) Recently recommended **17** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (245) Recently recommended **3** times [eGain Suite](https://www.softwareadvice.com/customer-experience/egain-suite-profile/) **0.0** (0) Recently recommended **3** times Stuck Between Options? Our experts can help you compare allswers with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice