We've had a great experience with ALMobile. The implementation team was extremely knowledgeable and easy to work with and they've helped us fine tune some processes to make our overall process more effecient.

When we had to look for a new time keeping software, it was important to me to have a product that is easy for our field users to use. ALMobile has a very intuitive look and feel for the grid time entry and our users were able to pick it up with ease. We were also able to do a heavy amount of customization to make sure we are using the most relevant data from our accounting system which in turn has reduced the number of corrections we have to make.

As an administrator, i'd like to have the option to delete hours that are incorrect. When an employee uses all of their vacation time but the supervisor is unaware, we have to make that edit and it would be nice to be able to delete the record entirely.

We started off a little rocky with our first locations implementation, but after we were able to work through the hiccups and the determine the training schedule & layout that worked best for us, it has worked smoother than I could have hoped. The support staff are the best of any company I've ever worked with. [SENSITIVE CONTENT HIDDEN] especially is one of the most patient people I've ever worked with! Our field employees at first were a little hesitant to fully embrace the "new" software we were implementing, but after the first couple weeks, I got several sheepish calls that said "ok, I know I doubted it at first, but this is GREAT!" We still run into issues every now and then; when updates are installed or if a connection is interrupted, but that's all to be expected with electronics in general. What I love most though, is that even with the small issues that do come up is: 1. Support is ALWAYS there and works with us to resolve as quick as possible. 2. The time savings it has provided for processing on a location level and on the corporate level alone are well worth the cost. We've cut the time it takes to process in half (or better) for some locations. 3. From a general overview, time entry and review are much more efficient than before implementation. 4. Our accuracy has improved by 50%+. I believe that is due to the PM's being able to review daily and see time entered from ALL users.

The product is so easy to use! I love the interface and design. From our experience, the Grid Time Entry is utilized the most and for most of our employees (in the field especially) who were entering time in excel, this was very easy for them to pick up on and there has been no looking back since implementation!

I'm not sure I can call this a "con", but there are times when the features of the software are overwhelming almost. We've narrowed down what works for our company and we've stuck to it.

Any time i have had issues, the support team is right on it. Help and screen shots are amazing. The support team has always been friendly, helpful and do everything to find a quick solution or fix the errors, or just step through the process needed.

The idea each employee uses the same format is great. Duplication in training is easier. Ability to view each employees time at once and to see on my computer what they may be having issues with is helpful.

When our IT server is updating we loose connection with ALMobile. There are too many steps when adding new employees to the program. When new projects are added to the program, it takes hours for this to show and log hours to.

I have been working with AL for a long time. I am not going to lie, there has been times when I complained about the software, but it really was just me trying to do something that the software was not designed for - mostly admin stuff. Now, my AL servers and I have a good relationship, the only thing I worry about is running out of space, as we keep growing. The best experience with ALMobile are with the AL people. I've had [SENSITIVE CONTENT HIDDEN] of AL call me personally to let me know about some upcoming changes/upgrades. And speaking of upgrades, the support at AL for upgrades is second to none. From [SENSITIVE CONTENT HIDDEN] to now [SENSITIVE CONTENT HIDDEN], and everyone else, the support is outstanding - The level of support shows that AL is really committed to Customer Support.

This software - to me - is so forgiving and easy to use. as long as you remember to follow the rules, and not go out side the parameters that we configured when we set the software up - years ago. This software works flawlessly. It has gone through many Penta upgrades, server upgrades, a SQL upgrade, and network changes, and we never had an issue, there was one with Apple, but I don't count that one. It does what we configured it to do.

There are a lot of Austin Lane features that we do not use, so everything that I do with this software serves a purpose. We do not have any extra flashes - so there is nothing I can point to that "I like Least" about the software. I used to think the price was to high, [and I still complain about it] but we are really getting a lot of bang for our buck with this software.

Fantastic experience. We have been using this software for a long time now, well over ten years. I wouldn't trade this system for anything else on the market. it has been a blessing. Implementing this system kept us from having to add a headcount to accounting, it saved us so much time. It is easy for our field team to use, which is huge. The support staff is awesome. You just can't get better value for your money.

This software is super easy to use and it was easy to implement. Our field can use this time entry system with little assistance from the back office. The reporting is good, and editing is simple. I was able to free up six or seven days of my payroll coordinators time when we went from manual time entry to Almobile. This kept me from having to hire another person to help me in accounting. Also, the support staff is most excellent, very fast and very courteous!

We do have a minor issue with a few users who seem to be allocated all jobs all of time for some reason. I'm sure it something we are doing wrong, I just haven't figured out what it is. There is literally nothing I can complain about with this software.