ApplicantPRO by JobMatch is a cloud-based applicant tracking (ATS) system designed for small to midsized companies that are working to stay in compliance with EEO/AA and OFCCP guidelines.. Its interface can be utilized by organizations in any industry - property management, manufacturing, education, food and beverage and more.

After using ApplicantPRO to create a job posting, the system pushes the post to a variety of free job boards and over thousand paid job boards, as well as all of the social networking sites: Twitter, LinkedIn and Facebook. ApplicantPro also helps users create and manage a careers website with no IT involvement. Its screening portal screens applicants based on criteria set by the organization.

ApplicantPRO tracks all of this information, which can then be analyzed in real time through a variety of HR metrics and customizable reports. It offers subscription-based pricing that’s variable by the size of the organization, rather than the number of logins.



151 Reviews of ApplicantPRO

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 151 reviews

December 2018

Brittany from Automated health systems

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

ApplicantPro

Pros

It was good to try out for a trial while deciding on a ats system, I like that you can track all the candidates

Cons

It needs more access to hiring tools and functions to not allow incomplete applications

Response from ApplicantPRO of JobMatch LLC

Replied December 2018

Hi, Brittany! Thank you for taking the time to review our product. I am glad we were able to give you the opportunity to try our ATS while searching for one that will work for your company. We would be happy to discuss different options that will help decrease the amount of incomplete applications you receive. Give us a call at 888.633.9269 or shoot us an email at support@applicantpro.com and we can get you taken care of. Kind Regards, Mindi Barrett - Lead Client Support Rep

November 2018

Bolarinwa from ATLAS Consults

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Tracking Tool

Tumb up this software

Pros

Applicant Pro has been a great tracking and recruiting tool for my company. We had use it to track most of our employees through their details.

Cons

The little thing i feel the programmer needs to work on is getting more other boards for hiring personnel on the Job

November 2018

Silvia from Financial Center Credit Union

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Absolutely Great!

Overall, ApplicantPro is great at what they do and are always available when troubleshooting is needed.

Pros

ApplicantPro is a great way to organize applicants and be able to mainstream the recruiting process.

Cons

Unfortunately, applicants frequently submit incomplete applications but ApplicantPro has settings to be able to request complete applications from applicants.

Response from ApplicantPRO of JobMatch LLC

Replied November 2018

HI, Silvia! Thank you for taking the time to review our product. It makes me happy to hear that our product allows you to be more organized and helps by streamlining your application process. We would be happy to chat about suggestions of getting more of your applicants to complete the application.The feedback we receive from our clients helps us know what improvements need to be made. Give us a call at 888.633.9269 or shoot us an email at support@applicantpro.com and we can get you taken care of. Kind Regards, Mindi Barrett - Lead Client Support Rep

October 2018

Gabriel from evolve Federal Credit Union

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Easy Applicant Tracking

Pros

ApplicantPro is extremely easy to use. Creating a job posting takes no time. The software gives you the ability to create templates that you can use over and over again. It also gives you the ability to create screening questions which you can setup so that if the applicant provides a certain answer they will be labeled as "disqualified" and put them on a different group. The software also allows you to create different type of users which depending on the level you assign them, they will have the ability to just view applicants all the way to create job postings. You also have the ability to text or email applicants during the application process and the system also has templates for you to use such as invitation for interviews or communication about not being selected. The software also gives you the ability to buy the option to use a variety of tests that can be given to your applicants to further help in the process of finding the ideal candidate. Overall, the software has a lot of perks that help the application process.

Cons

The only item that I struggle with is the ability to include numerous disclaimers that need to be approved/agreed by the applicant such as background, credit checks, etc.

Response from ApplicantPRO of JobMatch LLC

Replied October 2018

Hi, Gabriel! Thank you for taking the time to review our product! We value your feedback. We are happy to hear that we are able to make your hiring easier. We are always looking for more ways to streamline your process. We would love to discuss your concerns. Give us a call at 888.633.9269 or shoot us an email at support@applicantpro.com and we can get you taken care of. Kind Regards, Mindi Barrett - Lead Hiring Consultant

October 2018

Heather from Circle 9 Resources

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Basic applicant tracking system

Pros

Easy to search applicants, make notes for hiring managers to view and also make their own notes and simple report running.

Cons

Does not have all of the bells and whistles that other applicant tracking systems have but that comes with price.

October 2018

Cristen from City of Pearland, Texas

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

We love Applicant PRO !!

Our experience internally and externally using ApplicantPro has been excellent. We recommend ApplicantPro all the time !

Pros

We've used ApplicantPro for years and the ease of use is the best -- very intuitive.

Cons

No cons that we've come across. Very happy.

Response from ApplicantPRO of JobMatch LLC

Replied October 2018

Hi, Kristen! Thank you for taking the time to review our product. We're really happy you and your team love ApplicantPro! Let us know of any feedback that would make your process better.

September 2018

Matthew from Turner Industries Group, L.L.C.

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

September 2018

Above average solution.

Takes the hassle out of processing applications.

Pros

Relatively easy to integrate and easy to use. Eliminates wasted time processing job applications. Also never had to use customer support so far yet, so that is a positive.

Cons

Could be more affordable. Can't say how good the customer support is yet because I have not used them yet.

September 2018

Mark from Central Electric Power Cooperative

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great Hiring Tool

Speedy application process resulting in better hires.

Pros

It is easy to use and helps us make decisions much faster than we used to.

Cons

I wold like to see more drop down boxes to mark and select items for rating.

September 2018

Ron from Forms+Surfaces

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

All the bells and whistles but costs less than the "well-known" ATS systems!

Pros

Has everything I need at a much less cost. Was using Taleo before and ApplicantPro performs better and though it is never needed customer service is there when I need it and easy to reach and understand.
Keeps adding features and improving and never rests on its laurels. Easy to navigate and set up perfectly to my liking. Great reachout to other job boards as well!

Cons

N/A Honestly I have not experiecned any negative aspects to he product.

September 2018

Lala from Pasha Construction

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Universal assistant that every HR specialist must have

ApplicantPro is saving my time while making decision. It also helps me to make right choice by evaluating unsuitable candidates.

Pros

Nowadays to compete in any industry you need high skilled employees. But it is not easy to choose right employee for right position. Applicant Pro is my best assistant in recruitment process. Before Applicant pro whenever there is a need for a new employee I was sharing job advertisement in different platforms and I had regularly check the progress. It was time consuming and preventing my other works to be done. But now ApplicantPro is doing all of this and provides large statistics which helps me to choose right person. If the job needs additional skill I can set assessments and check results before interview. It is the best feature of ApplicantPro. Thanks to this feature I evaluate most of the applications and choose the most suitable ones for interview.

Cons

Video resume is a great feature but sometimes is not enough. Because candidates could prepare answers or shoot videos several time in order to give right answer. It would be great if ApplicantPro had built in live video interview feature.

August 2018

Sarah from Lightforce USA Inc dba Nightforce Optics

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Very easy to use.

The Applicant Pro staff are very friendly and knowledgable

Pros

You can easily find all the information you need on all applicants and jobs, including history and being able to create all types of reports.

Cons

Every once in a great while it is hard to get ahold of customer support on their "chat" function, but that is not very often.

August 2018

Mike from Stickley

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Awesome Application Software

Pros

Applicant Pro is very easy to implement. Once it is setup it just works. Very simple for the end users in Human Resources.

Cons

Can be hard working with the post sales engineer to get the project rolling. Once it gets going it doesn't take long to implement

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Easy to get started and hiring people and fairly deep analytic tools

Pros

Easy to "get going" on the platform, in application communication tools are nice. Simple interface for reviewing candidates.

Cons

No true integration into HRIS - Chrome extension is nice but only saves a small amount of time. Generally, the separation seems worth it in my experience - so far.

Response from ApplicantPRO of JobMatch LLC

Replied July 2018

Thank you for your review! I am pleased to hear that you find ApplicantPro easy to implement and enjoy the multiple options ApplicantPro gives you to communicate with your applicants. I would love the opportunity to review the Chrome extension with you and the particulars of the HRIS you are using. We have integrations with many HRIS systems, and are always looking to add more to meet the needs of our clients. Thanks again! Jandi Dean, Lead Hiring Consultant

July 2018

Denise from VTech

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Very easy to work with ApplicantPRO. This software has extra features which are very time saving

Keeps all 3 of our company's separate but organized. We will soon be implementing the background checks through Applicant PRO and it will be another time saver.

Pros

Everything, but especially the excellent support. I am able to chat on line and get support very quickly.

Cons

Would like to be able parse resumes when I receive them on my company email and forward emails into the systems email.

Response from ApplicantPRO of JobMatch LLC

Replied July 2018

Thank you for your kind words, Denise! I am glad to hear that you find ApplicantPro easy to use and that it saves you time during your hiring process. You are going to love using integrated background checks! We now have a feature that allows you to quickly add resumes to the system. I will contact you directly to set that up for you. Thanks again, Jandi Dean, Lead Hiring Consultant

July 2018

Jered from Dynamic Business Solutions

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

July 2018

Great recruiting tool to use and get a lot of quality

Pros

We have been only using applicant pro for a short period of time but it has great results! A lot of people we hire applied here!

Cons

It was hard to figure out at first how to post multiple jobs at once, but we figured it out with time

June 2018

Anaise from New York State Psychiatric Institute

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Perfect to keep track with applicants, comments/remarks

Pros

- Applicants and Interviewers are able to send messages/emails regarding about the application status.
- Be able to rate applicants based on their experience.
- Able to print applicants Resume without having the applicant arrived with Resume.
- Able to leave notes

Cons

- Too many comments/remarks for applicant status
- Comments/remarks bar status is too sensitive
- Application process questions are too easy

Response from ApplicantPRO of JobMatch LLC

Replied July 2018

Thank you for your feedback, Anaise! I am glad that you find being able to contact applicants and schedule interview helpful. The rating feature is a great way to sort out applicants based on their experience. I would be happy to help you and your Administrator update your application process to ensure you are collecting the information needed to review applicants. This is completely customizable so I know that we will be able to add questions that are right for your company. Thanks again! Jandi Dean, Lead Hiring Consultant

June 2018

Nasira from Fashion Isle Smiles

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

ApplicantPRO for small business hiring

Pros

Customer support was excellent. The representatives help you develop a strong job ad and distribute it to several databases.

Cons

We were unable to make a decent hire from the candidates that applied. Were not thrilled with the effectiveness of the app.

June 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Bargain Product

Great affordable ATS for smaller companies.

Pros

This is a great product for a small budget.
-Post to job boards in one click
-Customize what access you want your hiring managers to have
-Easy to use for all user levels
-Update status, send bulk emails very easily
-Everything is customizable
-Customer Service is excellent from implementation on
-Simple system without all the bells and whistles a small business doesn't need

Cons

None for me. For a larger company with a lot of openings it may not be enough. For anyone that hires only a few positions at a time it is great.

Response from ApplicantPRO of JobMatch LLC

Replied July 2018

Thank you for taking the time to review ApplicantPro! I'm glad to hear that the ability to post to multiple job boards with just one click is making your hiring process easier. Allowing different access levels for your team is great! We understand that not all users need access to everything we have to offer. Our system has many customizable options that allow us to meet the hiring needs of companies of all sizes. I would love to speak with you about additional options we have available as your company grows! Thanks again! Jandi Dean, Lead Hiring Consultant

May 2018

E'Delana from Netsync Network Solutions

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

My experience has been very positive with them.

Pros

I like that their packages are very reasonable and that they offer so much. My favorite features are the assessments they have to offer or that we can customize them and the fact that we can customize our reports.

Cons

If I had to state a con it would be that layout of the system is a bit plain and outdated but compare to the pro's that is low on the priority list.

Response from ApplicantPRO of JobMatch LLC

Replied July 2018

Thank you, E'Delana! I love that we are able to meet your hiring needs and help you stay within your budget! Those customizable assessments are fantastic and I am glad you are finding them valuable as you move candidates through your review process. I would love the opportunity to talk to you more about the system layout and relay your feedback to our design team. Thanks again! Jandi Dean, Lead Hiring Consultant

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

great ATS to organize all my candidates

Pros

very easy to use, I can see all my notes and messages to candidates in one spot, enables me to keep track of multiple applications by each candidate

Cons

I wish it would refresh job postings automatically after 30 days instead of having to close out the posting and create a new one

Response from ApplicantPRO of JobMatch LLC

Replied May 2018

Thank you for your feedback. I love that ApplicantPro makes it easy for you to move applicants through your review and hiring process. I would love to talk to you about refreshing jobs and the impact this has on accurate reporting and job board visibility. Please feel free to contact me at your convenience. Happy Hiring! Jandi Dean, Lead Hiring Consultant