This applicant tracking system is excellent and very user friendly. Their options and features make it easy to take applicants from beginning to end and also help us track where each person is in the process. The customer service has been exceptional in every instance.

The software incorporates a plethora of features which make it easy to find anything needed to successful transition applicants through the process. Their customer service is top notch and they have always responded to any questions almost immediately. The reports make tracking applicants through the entire process simple and quickly actionable when we see a bottleneck in our process. The onboarding feature has been an excellent benefit as well to help alleviate the paperwork at orientation.

It is difficult to mention anything that I liked least. Importing documents into the onboarding side for applicants to fill out can take time and effort and yet being able to self-serve in creating these has been very cost effective and helpful.

For day to day and because I've only used this program, it works. Pulling/finding/creating reports is incredibly frustrating. Searching for individuals can often be frustrating. If I found a program that had more ease for things that were more behind the scenes, I might be tempted to try it.

For the most part I like that information on each client/caregiver is located in one place that is easy to access. I like that it is fairly organized.

The client/caregiver search bar is horrible - sometimes I type in the exact name and nothing appears. Sometimes I type in the whole first or last name and nothing appears and then I have to go to the CAREGiver or client tab to find who I am looking for. Once clients and caregivers are deactivated they shouldn't come up on the search bar when only active is selected. Running reports overall is difficult and not user friendly. The system doesn't send out alerts to caregivers on a regular basis as requested - it's hit and miss. If a caregiver is marked as unavailable for a shift at some point on the future calendar and you assign a new reoccurring client, it doesn't alert you to the unavailable shift and thus schedules the caregiver to the client. Often times the program runs incredibly slowly. Reports don't always import into Excel properly. I can't purge my system of client/caregiver entries that are not relevant, so they clutter my search feed. There is no report for client contacts - this is inconvenient in an emergency setting.

My Experience with ApplicantStack has been great.

I have been using this software for over 2 years. I have been in the Staffing Industry for 35 years and this is one of the best software I have used. It is easy to navigate It has the recruiting and On boarding piece that integrates with each other and you can add your own forms or used their customized forms. It even has a module for you to do your payroll. The support has been excellent and the price is very reasonable. I would highly recommend this product especially for Staffing Agencies.

There is really nothing I would change. The changes that I did have as been made.

I started using ApplicantStack in 2015 at a previous company. I learned the software quickly and had admin capabilities. When I switched to a new job in 2020, we stopped using a similar competitors product so we could implement ApplicantStack. It was seamless and I got everything set up and running in one work day (or less). Everything is point and click and drag/drop as you implement and afterwards. The reporting features are awesome. You could even utilize it as your employee database if you are a smaller company.

Reporting features Notes feature Text messaging feature Onboarding portal (amazing!)

I wish you would coordinate payroll features with Gusto!

Applicant Stack works with you to make a product you want to use. They customized our job board to look like our customers' webpages

It is not the prettiest looking software but that's not that big of a deal for us

Benefits outweigh the disadvantages. I feel this is a great entry-level software package, great for smaller companies targeting local candidates for general positions. The cost is low in comparison similar products, so there's a good return on investment. Most importantly, it is very user friendly, and gets the job done quickly.

My experience with this software has been decent. The functionality is pretty straightforward and easy to use. It has multiple options for posting job openings on various job boards, and lets you post in specific locations, general regions, or nationally. The integration features with other applications saves a lot of time as well. I like the option to create personalized applicant screeners to help filter out unqualified candidates. Software can be used as an applicant database to save candidate resumes for future use.

Interface is very basic, and does not offer many features as the competing services. There is no advanced options when creating job postings which may limit the target audience, especially for more technical positions. It would be nice to have more menus and drop-down features. Also, job board options are limited, so it can be frustrating if there are multiple users.

The ease of use and ability to find all information in one location.

Would like to see the ability to use it as a training software as well and have more restrictions on what users can see.

During the pandemic we were able to get this up and running for potential employees to apply online and do on-boarding papers online as well. Made it convenient while I was working from home I was able to move forward with hiring staff.

Creating your own forms. Email communication.

Difficulty helping applicants when they forget their login. Live customer support is hard to get. Once they helped set us up, I've called 2x's with questions and needing support, they don't call back.

Overall, ApplicantStack has been extremely helpful with our hiring process. It has made our lives of sifting through 1000's of Resumes and Applications much easier and the hiring process more enjoyable. With this software, we have been able to find quality candidates and make sure nobody slips through the cracks!

This software is great for tracking candidates through the hiring process. It acts as a central hub for the entire hiring process. It allows you to track all of your current open positions, all of the actual job postings on the different platforms and job boards, the number of applicants for each job/position, indiviudal candidate information, candidate application status, interview stage, interviewer notes/comments/feedback, and candidate communication and history.

The only thing that I do not like about this software is it does not create one universal profile for candidates. Instead, the candidates profile is created based on a position. Meaning, this allows for duplicates of the candidates. So, if a candidate applies for multiple positions or has applied in the past, everything is on separate profiles. It will give you an icon by the candidates name notifying you there are duplicates, however you have to click on each individual duplicate to see the candidates history. It would be much more helpful if you could click on the history of the candidate and see all the positions they have applied for, the stage they're at in the hiring process for each position, any notes left from the recruiting team or HR team from past interviews or interactions and all communication with the candidate.

Overall our experience is a positive one. It's quite cost-effective for what you get out of it. Other job boards and companies can be known to price gouge when it comes to postings, so a flat monthly rate is a nice change. The adoption of this sofware earlier this year (2018) brought us into the 21st Century (the world of everything online).

I like how well the software functions. I have not experienced any issues or glitches. Customer service is quick to respond and assist with anything you need. They don't look to screw you over - we requested a custom application and they opted to not charge us for creating it. The overall modern look of the site is a plus as well. The partnerships with online jobboards (mainly Indeed) is a major factor in applicant turnout, as that is where we receive the majority of ours from. Nearly every question you have can be answered with prewritten questions and responses for just about every aspect and function. Customization is a huge player in this software - you can order and lay out exactly how you want your data and information to be presented to you so you don't have anything that is unnecessary.

The formatting of certain aspects is sometimes a pain. When you are writing a job post, the window you type the text is set fairly short as far as how much vertical space it takes up on the page. It is not expandable like other text boxes can be, so it's a pain to see what you are working on sometimes if you have a lot of text.

It has been wonderful and we have had the same contact for our whole time with them!

I like that it’s very user friendly. And the customer service had been great!

There are limitations to design but for the cost it is to be expected. Not an issue with what we need though.

Eliminates paper applications, easy to send one email to multiple candidates, easy to use. One of the best decisions we made to improve our Recruiting & Hiring process.

1) Expensive for multiple users, we have limited our users due to the high cost; 2) Wish there were a better way to capture notes within candidate records that aren't 'buried' in tabs and mouse clicks. Putting notes into the application fields ends up pushing the row size too large. Is there a way to create a sort of "sidebar" for each candidate where the user could put in a lot more text for notes? Also, have a similar "sidebar" on the main screen. 3) Reminders - would like reminders to be sent through the system to the Hiring Managers about their interviews, etc. 4. Wish there were a way to integrate with our payroll software.

Overall, I am happy with the software. I think that everything has its faults but ApplicantStack really does make it easier to get information about a large group of applicants rather than me going through Monster or SimplyHired and doing it myself.

What I enjoy most about ApplicantStack is how much information you can receive on just one applicant and that I am able to email them, put them through to the next stage and can be linked to other software so moving forward in the hiring process is easier. I am also a big fan of our Account Manager. Is always helpful, returns calls quickly and willing to take the time to explain things that are confusing.

At times I find it hard to use ApplicantStack as I wish it had more features. I have mentioned to our Account Manager that it would be nice to categorize differently or have separate tabs that classify who is in what stage so you don't have to look through a bunch of information. It would also be nice to filter out the duplicates, the ones that were already denied moving forward and such.

The system configuration really needs to be done by someone with experience. For people with experience in HRIS, the system is extremely easy to use. For customer service, I typically have to email or leave a message. I don't typically get a live agent. However, they respond within 24 hours. The system does not have the latest greatest when it comes to technology- IE no system integration with HRIS, no mapping of candidates, no integration with google suite (calendar), no map abilities. They are starting to incorporate onboarding abilities (new hire paperwork, forms, etc) into their product which I have not yet explored. The number of users (hiring managers) is limited by how much you pay so as your company grows you will need to pay more and more per month to allow more hiring managers in the system.

It is very easy to use.

I do not have the ability to search for a job like I do a candidate. For our system, we have hundreds of jobs and I just have to go page by page since it is limited to view only 100 per page until I find the right one.

Overall, this is my first time using ApplicantStack with a company, and because it's streamlined with emails,

Easy to create customized messages for a variety of recruitment needs. Global notes for people who appear as duplicates for applying to multiple roles. Resume upload links that are anchored to candidate application making it easy by simply sending an email with a link to upload resume.

Cannot open multiple tabs to work on several candidate dashboards. Would love for the make note global feature to be a part of the rejected stage as well. When making changes, it would be great for the change to save itself automatically or instantly after clicking save, theres been instances when we've lost work in progress or waste valuable time to update candidate record. Date/time stamp for document uploads. Customize email notifications for jobs some people aren't a part of.

the software is easy to set up and use - - the listings are easy to create and link to recruitment ads. the company has about 35 employees so we are small. Applicant stack does the job - we have excellent record on hiring from our own efforts verses head hunter.

Its all great actually -- I do not have any issues or suggestions to change much of anything. I use ApplicantStack for keeping resumes on file - -I review old resumes. It would be easier if all resumes had to be in a word document so I would not need to download - I could just attach file to email if I choose to send candidate an email. Otherwise it is fine the way it is.

Overall it has been a good experience. One problem that I have recently encountered is that we suddenly saw a drastic drop off in job applications being received by about 75%. I sent an email about it to see if there was anything I was missing. I never got a response, but the next day we had seven applications come in. It was just strange. But I do think that the service is a good one.

I enjoy how easy it is to use Applicant Stack. Reports are easily accessed and navigated to and being able to add job candidates that fill out paper/pencil applications is very helpful as well.

I feel like the customer support staff can sometimes just give you a by the book answer instead of giving you a way to resolve your problem. It can be a response that says, this is why you're having this problem rather than this is how you can fix your problem.

I like that you can keep all of your applicants in one place, you can email and schedule them, set delayed automated emails (this feature is very handy, so you can reject candidates immediately after you speak with them, but you can set it up so that it looks as if you gave more thought to them)

Searching for applicants function is very limited and sometimes doesn't work. You should be able to search, press enter, and bring up the people who have the name that you typed in and click on it to take you to their applications. Sometimes it's case sensitive or for some reason it just doesn't pull up each person.

Excellent. Easy to use. Easy to track former applicants.

Targets a broad base of candidates. Better response we have ever received with prior recruiting software & outside sources

I wish it could download the applicants directly into ADP.

Increased efficiency of the hiring process in our company.

I love all of the tools that ApplicantStack has available to use. Reports, automated email campaigns, consolidated job postings, online on-boarding, etc. There is so much available to the user of ApplicantStack. All of the tools they have have created much more efficiency in our office. They make applicant tracking a breeze.

I do not have any real cons to the software. Some of the processes for creating custom on-boarding documents can be a little frustrating at times. I am just happy that we have a way to upload and create documents that I can go in and add digital signatures to for our applicants. It has saved us so much time.

Applicantstack made my recruitment life simpler. I was thrilled to have discovered this cloud based software. I managed the recruitment for 20 office locations for a home health care organization. This software was very friendly to use and posted to all the major job aggregators. I never had any interfacing issues and they were constantly improving their system. Their tech support was knowledgeable, friendly and helpful. I enjoyed being able to rate the applicants, communicate with them and more right from one screen. I was also able to access applications from my smartphone which was extremely useful.

I really do not have any cons. I am so glad I found them. The system improved our hiring significantly and made my job easier.

Capterra has a nice interface and is easy to use.

Applicant Stack is well organized and I like how it integrates seamlessly into our website. We also benefit greatly from the job board plug in, specifically with Indeed and this is provided at no additional charge. Hiring managers are able to easily view candidates, organize what stage they are in and proceed with the recruiting process. I also find it easy to add positions because of the template library.

I think the candidate experience could be better. I wish candidates could return to their application and add documents or change information. Once they submit their application, they can't return to it.

Overall, Applicant Stack is by far the best ATS I've used other systems have been a nightmare to set up and did not work well with accommodating the organizations structure and hiring process. I also can not stress enough how much I LOVE the fact it is easy for our hiring managers to use. The last ATS I used (at a different company ) was so complicated I had to hold training's monthly to remind my managers how to use it

ApplicantStack is easy to use and implement. As an HR professional I appreciate how user friendly it is, its very simple and easy for our hiring to learn how to use

When emailing candidates and hires through applicant stack there seems to be some issues with emails not going through into their inbox. Unfortunately this has caused us to lose a few potential hires

ApplicantStack has streamlined our totally manual applicant process. It really is very easy to use. I spent a half hour on the phone training and have been able to customize and figure it out without much stress. We don't use all the features like the workflows and review processes just because our managers don't want to use it...they like the old fashioned way of paper. The reporting is great. We used to keep a spreadsheet with all the required data and do manual reports...no more.

I like the Library feature that allows you to save all of your forms to use as templates for job descriptions, questionnaires, email responses. You do not have to recreate everything every time. It allows you to customize nearly everything an applicant sees.

I've had some difficulty editing and customizing the actual application. It comes with a default that won't let you make any changes or clone it to customize. Some of the issue may be the fact that someone in my organization touched it first and now I can't undo what they did. I'm not real sure about their customer service in that I've asked a few questions and didn't get a quick or clear response. They have a lot of online utube how to videos, but not sure there are real people to talk to.