All Appraisd Reviews
1-25 of 44 Reviews
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Bethan
Verified reviewer
Mining & Metals, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
A simple to use system that is great value for money. Appraisd offer excellent customer support.
Our appraisal rate has increased and employees are finding the experience a vast improvement to our old system. Employees have stated that they have enjoyed their appraisal using Appraisd.
PROSIts very simple to use and very versatile Great you can configure it in many ways to suit your organisation Appraisd staff are always very efficient in any queries. The customer service and after- care is faultless. I would not hesitate to recommend Appraisd.
CONSVery positive about the system however areas of improvement could be: Ability to be able to set the time of the appraisal Documents that could assist with the training and employees getting to know the system as much as possible
Paul
Education Management, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
The perfect solution for our Appraisal needs
I was charged with the responsibility of designing a new appraisal and performance management system for over 300 employees, in three sites, with a range of roles from manual low-skilled to professional. The three sites function as completely different organizations, but there is also an overall management structure across all three. We needed a system which would be flexible enough to enable us to design exactly what we wanted and give us the information we wanted. We did not want to struggle with software which could not cope with the structure of the organization. This meant we needed some common elements for all employees, but different appraisal forms for different types of employees. As some people had more than one role in the organization, this was an additional complication and we needed to be able to solve this in the software. I did not want 'the tail to wag the dog'. Sometimes, software only does certain things and therefore you end up having to build your system around the capabilities of the software rather than modify the software's offering to fit with the system you have designed. I was delighted to work with the team at Appraisd. They were massively supportive in helping us use and modify their system to do what we wanted. This is the great strength of Appraisd. It is EXTREMELY flexible. But not only that - the support team is fantastic. So - In the end, this is as close to 'bespoke' as you can get. We are using the system to great effect in our Foundation of schools and nurseries and we can already see how this is going to improve the way we performance manage our staff and particularly how we can improve based on the data we can now extract and use. I would highly recommend.
PROSFlexibility and usability. As it is web-based, I like the fact it is responsive. Excellent support team.
CONSWould be useful to have 'two appraiser' setting. We get around this with 'feedback' and 'second sign-off' - but in schools, people do have multiple managers and it would be useful to have this feature. This was the ONLY thing not possible.
grant
Financial Services, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2018
At first glance a well-designed objective setting tool - but frustrating to use on practice
Very simple, without much functionality to distract from entering and rating objectives and clear layout
CONSGiven the simplicity and limited functionality it should be much more intuitive to use. Logic of new v old objectives, and completed v live objectives is not well worked out. A
Vendor Response
Hi Grant, naturally we're really disappointed to get your low-scoring review - although I fully appreciate that you've found the objectives part frustrating and take on board your feedback. The objectives component is changing (see https://www.appraisd.com/feature-update-feb-2018) and we will be tackling the issues you identified. Please note that the way objectives work in Appraisd is configured by your HR team - and there are almost certainly other ways to configure it that would make it clearer for you. We will be in touch with your company to discuss your feedback. All the best, Roly Walter Founder
Replied April 2018
Sarah
Printing, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Never going back to paperbased manual system
Great communication, they always listen and make you feel valued as a customer and a user
PROSWe moved to this platform from a paper based system, a new way for alot of people who like the traditional feel of printing and having everything on paper but from the first use we've never wanted to revert back to the old ways, easy to use, easy to set up and even easier to follow. Team is very helpful and has tweaked existing features and implement new features following requests from us. The best feature for us is that you can dip in and out and it remembers the information you enter
CONSPersuading people to just try it (not the software fault though), sometimes it can run a little slower than you can click on your mouse buttons but hey show me a computer or website that never has this issue
Reason for choosing Appraisd
Easy to use, we wanted to move to an online solution and by far this was the one that ticked almost all the boxes on our wishlist, the unticked boxes now have been ticked after collaboration with the team and now has more features that I am going to implement very shortly!
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Appraisd
My colleague and I demo'd several performance management systems and we chose Appraisd because of its ease of use, look, and customization capabilities. They are a transparent and straightforward company to work with and I would recommend Appraisd to anyone.
PROSExtremely straightforward implementation process both on the technical and people side of things Extremely responsive customer service. Operating in Canada, I love the fact that I can send an instant message whenever I have a question or need something updated.
CONSWe implemented this software in 2017, at that time they didn't have as many features which meant we had to do some in house work arounds. That said, in the past year Appraisd has really come through and integrated some great and helpful new features. Only other criticism would be that at times, there have been software glitches i.e organizational chart was not populating. Relatively small issue in the grand scheme of things though.
Megan
Investment Banking, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
User friendly and quick to roll out, beneficial to both managers and employees.
User friendly and quick to roll out through the organisation. Appraisd staff are engaged and only too eager to help to ensure you benefit from the system as a manager and an employee. Appraisd has enabled us to move away from a time consuming and paper driven process.
PROSWe have a fairly complex appraisal framework which is forward thinking for a small organisation. We researched countless software options for us to transition from a paper based environment to an online platform. Each platform investigated could only tackle a portion of our framework until we came across Appraisd. From my first query on the demo site and all through implementation Appraisd have been consistent in providing quick turnaround on my queries. They took the time to understand my framework so that they could customise the system where possible to ensure our framework remained solid and in line with our objectives. The system is very user friendly. I was able to navigate around the demo site without attending the training. The online help functionality is real time and the consultants attending to your query are informed and helpful. The big attraction of Appraisd is the short amount of time it takes to set up your framework and implement across the organisation.
CONSWould of like to be able to customize the framework slightly but was able to work around these challenges but tweaking our framework.
Marc
Verified reviewer
Staffing and Recruiting, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Transformational tool
Overall experience of dealing with Appraisd is very positive - Customer support and the team are very responsive and have been very helpful in supporting us to enable our people to manage performance more effectively, both their own and their teams. They are consultative and friendly and have often been able to suggest ways for us to achieve our goals.
PROSEngaging user interface that's simple and intuitive to use. Really allows people to focus on the conversation and changes the perception that appraisals are "tick the box" exercises. It's possible to pull out all the data that gets entered - very helpful for providing insights, highlighting development needs, trends and patterns. End users like the tool. Regular updates and developments to the platform are released. The customer service is great - they listen to feedback and act upon it.
CONSNot much to dislike here but it will be good to see the developments to the manager reporting and insights that I know are coming soon.
Melanie
Non-Profit Organization Management, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2019
Affordable & Flexible Option for Staff Appraisals
I am the Executive Director of a nonprofit, and I love Appraisd for its ability to be fine-tuned to meet our needs. For instance, we have two kinds of reviews, quarterly and yearly. The system allows us to create the different reviews for different positons (such as department heads versus junior staff). Also, the system allows us to choose to specialize an appraisal for our needs, so that, for instance, we can review job descriptions and hand-over notes as part of our appraisals.
PROSAppraisd is an affordable option for staff appraisals while also offering flexibility that allows for a company to fine-tune appraisals to fit its needs.
CONSSince it is cloud-based, at times we have had glitches when saving information to a review. However, it could be because of our website connection.
Anonymous
201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
One of the best tools for managing reviews, goals, OKRs, and KPIs
Appraisd is a wonderful tool equipped with user-friendly components which is great to be used not only by the HR people, but also by other departments as well. I definitely appreciated Appraisd because of its capability to handle not only OKRs and KPIs, but also the performance evaluations to your teammates. This is definitely the tool of my dreams -- you truly can realize how this supports the 360 degrees reviews that most companies follow.
PROSI love how simple this tool is. In our company, the color scheme of Appraisd is really outstanding and follows the brand and color of our company. I also love how encompassing Appraisd is when it comes to our liking and how we manage our culture -- through Appraisd, we get to manage OKRs, KPIs, evaluations, and reviews. This is really a game-changer.
CONSNothing much. This tool is really okay for me as of this writing.
Vendor Response
Thank you for your review, we are delighted that Appraisd has been working well to your needs. If you ever need help and support please feel free to contact your dedicated Customer Sucess Account Manager or visit our Help Center
Replied January 2023
Moton
Verified reviewer
Sports, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Easy implementation, great support, and the system itself is easy to use/train employees to use
Very Easy to use Functional Visibly appealing Reporting functions Customization of forms Good customer service
CONSVery minor tweaks that we as a company would like made. They are already being worked on in new update to be released.
Julie
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2017
We wanted an online proven system easier to administer ensuring key info was recorded efficiently.
That it is an online paperless system, ease of note taking, tracking objectives easy to follow. Interface easy to use. It's a great tool for gathering all of the relevant information with very little effort all the way through the appraisal process. This encourages honest feedback from the individual the manager and their colleagues. We have a much more efficient system with a big increase across the agency of performance measurement. There is a massive drop in effort for keeping notes and logging objectives which in turn increases the availability of key players in the agency. Appraisd as a system was immediately adopted by our team because the improvements were a massive improvement on the old system. It's ease of use has meant we can retain a lot more key information and easily track progress of individuals against key individual and agency objectives. It has changed appraisals from being a necessary time intensive chore into a valuable driver for the agency.
CONSA simple guide or flow chart at first use would be useful to guide line managers through the various stages as to what they need to do from day one in order to get appraisals up and running for there team member, as this isn't as clear as it could be once the member of staff has been set up on there by an administrator. They are not sure what happens next unless it is verbally explained as to what to expect. e.g emails prompting actions etc.
Adrienne
Computer Software
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Setup and pilot phase - outstanding experience!
I started researching a performance appraisal platform for our company less than two months ago, and here we are ready to launch the first round of reviews. First and foremost, the system is extremely intuitive. You get a sandbox environment right off the bat, and you can experiment, explore, try things out without any sales pressure. The documentation is clear, detailed, covers all aspects of setting up and using the system. Setup is straightforward. The system is highly flexible and configurable. If you enjoy that kind of thing, you can tweak it to your heart's content, but if you prefer some hand-holding from the Appraisd Support team through setup, they are there for you. I was curious how support would work, since we are based in California and Appraisd is based in the UK. They have a schedule that allows them to support their clients around the clock. Responses to emails and setting/report requests have been speedy and helpful. Scheduled calls have been super productive - our account manager, Roly took on an advisory role where he was able to suggest some great solutions. It is very clear in all communications that the company places a high emphasis on customer relationships. The product is well thought-out and easy to use. I am very impressed with the entire process and looking forward to how the platform will be received by our team members.
PROS- flexibility of options in setup - ease of use - instant sandbox environment for testing - pre-loaded forms/sections/questions - helpful Support - great documentation
CONSThe only thing that isn't there yet is the ability to have a separate peer feedback and upward feedback section (right now there is only one feedback section available), but I am sure this will be covered as the application develops further.
Debbie
Primary/Secondary Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Helpline
Up to three years ago we did not have an easy appraisal system - appraisd has helped us to focus on staff performance, recognize staff achievements and keep an 'active' record for the year.
PROSExcellent backup from the helpline with immediate response to any queries.
CONSCan be confusing navigating round but this will come with experience of using the system.
Reason for choosing Appraisd
Best fit for us at the time.
Clare
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Appraisd
Appraisd has done exactly what we expected it to do, we've reached our implementation goals, and the process was super easy, our account manager was so quick at setting the system up and understood exactly what we needed and translated it perfectly for us.
PROSThe main purpose for automating this process and implementing Appraisd was to increase efficiencies by reducing the time employees and managers spent completing reviews and appraisals. It was easy to implement, it is a stand alone product which suited our purpose, and it is easy to learn.
CONSThe Training aspect could be expanded, so as to hold training records and set clear progression plans. And linking rewards to feedback and shout-outs would perhaps help to increase the use of these, as employees don't always see the benefit.
Vendor Response
Thank you for your review of Appraisd. It is great to hear that you have managed to get clear efficiencies from using Appraisd and that it is working to your business needs.
Replied October 2022
Anonymous
201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed June 2022
Easy to use performance appraisal tool
Overall, Appraisd is a good tool to have in our company for performance management. While we've utilized it regularly for performance reviews, it's a bit forgotten in the months between review cycles. It might be how we've utilized it, but I think Appraisd can further improve its features to make performance management as a whole much easier.
PROSI like how easy it is to use. The interface is intuitive enough to use for the first time without much handholding. It gets the job done.
CONSIt's good for performance reviews. However, I think it lacks a bit in terms of features related to performance tracking and management.
Vendor Response
Hi, thank you for your feedback. We are always looking to improve Appraisd and your feedback will definitely help us consider areas to develop the platform.
Replied June 2022
Konstantinos
Computer Software, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Superb Performance Management Platform at a fair price
Great Platform, fully customizable ! Great Customer Service/Support ! Easy to set it up, use and maintain ! Affordable price !
PROSWe liked many things but most of all the ease of use !
CONSWe would suggest integration with Microsoft Teams
Reason for choosing Appraisd
Our decision was based on many factors. In brief, Appraisd is a platform that offers full 360 approach, is highly configuarable and one of the best "value for money" solution.
Vendor Response
Hi Konstantinos, thank you for the lovely review of Appraisd. We appreciate your thoughts on our software and are delighted that the tool is working well for you. If there is anything you need please feel free to contact your customer success manager.
Replied October 2022
Emmett
Marketing and Advertising, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Would Recommend Appraisd for your Appraisal Process
Appraisd has become part of our appraisal process and allows us to capture feedback on our managers at each point in the employee-review process which occurs quarterly. As Head of Training this feedback is crucial to understanding what training interventions need to occur across the business to be impactful with the wider employee base and align with the company goals.
PROSThe recent update makes the software look similar to facebook, the appraisal process is simple with employees now just following the prompts on-screen. The team have also made updates on suggestions which has increased usability.
CONSThe previous layout wasn't as user-friendly but after the update it's improved immensely.
Kirsten
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2015
A great user friendly product with swift and hassle free set up
We implemented Appraisd in November last year to streamline appraisals throughout our business. Initially I was impressed with the clarity, workflow and user friendly interface of the product. Subsequently, during the implementation and set up I was also impressed with the customer service provided by the team at Appraisd. The initial contact and set up was very straightfoward, and the training I was given in how to set up appraisals was excellent. In particular I like the online chat facility - whilst trying to create new appraisals or users, any query I have can be instantly addressed by the Team at Appraisd using the chat service. I would recommend Appraisd to any business wishing to improve their appraisal system. I have received much positive feedback regarding Appraisd from both Managers and Employees.
Katrina
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
great system and so easy to use
happier staff - better processes
PROSvery simple - you can make it as complex as you need and you can tailor to each job. Love the email reminders too tailored for us
CONSit always defaults to showing me all appraisals in the admin view - I only want to see in Progress or overdue and can't seem to see how to change that view (if it's a user issue - pls let me know how to change it!)
Hayley
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2015
Very easy to use. Simple to navigate your way around the system.
Our employees like the fact that the appraisal system is web based, meaning they can access their appraisal on any device, whether at work or at home. We have seen an increase in the amount that people write, compared to our previous paper based system. The facility to ask other colleagues for feedback on individuals is excellent and very beneficial. As an administrator, it is very useful to be able to see what stage people are at with their appraisals, in terms of how many have been completed etc. The reporting facility is very straight forward and simple to use, and at the click of a button I can see what training needs there are in each department, and across the company as a whole.
Jason
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Very easy to use and fantastic customer service
It engages with the staff and almost makes them want to do appraisals! From setting up the system to implementing it has been easy and very user friendly.
CONSNothing really, as an appraisal system it ticks all the boxes and is very versatile allowing the user to set up their own forms and process.
Lisa
Research, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Easy to use and great support
We have been using appraisd for about a year now and have always received great support from the team both in setting up and with any queries
PROSIts is easy to sue. The appraisals are easy to set up and it gives us all the features we need to manage our appraisals with a diverse and spread out workforce
Jakes
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2015
Great product and value add to your business.
Appraisd was recently implemented in our business and currently just finished with the first full cycle of reviews/appraisals throughout the organization. The feedback gained from staff with reference from using the tool was very positive and great way of opening the communication channels within the different levels of the business. The automated approach, but yet still personal - make this the best tool (in my view) out there, after doing extensive research for an appropriate tool to use. Look forward seeing the tool add value to staff and ultimately the business.
Katie
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Fantastic company with wonderfully helpful employees
The product itself looks great, has a modern layout which is inviting to use and it is easy to use. I had the pleasure of working alongside one of the rep from Appraised who created an entire employee survey for me in the space of 4 hours. I am so grateful for all the effort he put into helping me as it allowed me to meet strict deadlines that other companies told me we were "un-achievable"! I am excited to find out what more this brilliant website can do for me and have already been booked in for a step by step tutorial.
Helen
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2015
Appraised is a very easy product to use and we have easily rolled it out across the company.
There are no cons to this product. We have found it very easy to roll out and as users have found it significantly better than our paper based review system. We carried out a survey across the company post implementation and once first appraisals were done and there was only positive feedbacks. The Customer support has been fantastic and tweaks to the system have been made promptly. If further development is to be done I would like to see a link with outlook calendars, so when an appraisal is set , it updates our calendars.