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APS Payroll vs Jira

APS Payroll vs Jira

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Overall Rating
4.6 (622)
Ease-of-Use
4.5 / 5
4.1 / 5
Value for Money
4.6 / 5
4.3 / 5
Customer Support
4.7 / 5
4.2 / 5
Functionality
4.5 / 5
4.4 / 5
Last Review Written
July 4, 2024
October 2, 2024
Pros/Cons
  • Pros

  • APS is super easy to use and they have great customer service. Any time I have a question, help is just an email away.
  • The software is very logical and easy to use, but better than that is the customer service at APS. Everyone on their team is friendly and over-the-top helpful.
  • Our employees are paid appropriately and on time thanks to the excellent calculation accuracy and prompt payroll processing.
  • Cons

  • Unfortunately, in my field, the hand scanning sensor gets dirty and isn't able to be cleaned easily. Also, we have wi-fi issues so the computers/tablets can be a struggle.
  • We have had some trouble with the eSign feature, where hourly employees are required to verify their payroll hour submissions and everyone must verify leave times.
  • Reporting does not have everything I look for and the report builder is hard to create custom reports. The scheduling feature is difficult to work with.
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  • Pros

  • It’s a great program that helps organizations stay on top of project completions or important customer interactions.
  • It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.
  • There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful, having multiple metrics about the project progress.
  • Cons

  • The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.
  • Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
  • Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.
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Pricing Range
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Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos