Ascentis vs Jolt
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.9 / 5
4.6 / 5
Customer Support
3.9 / 5
4.7 / 5
Functionality
4.1 / 5
4.5 / 5
Last Review Written
June 19, 2023
August 16, 2024
Pros/Cons
Pros
- I appreciate how comprehensive it is - I'm happy that it handles our taxes as well as manages data flow to our benefits carriers through Carrier Connect.
- I do not expect anything to be perfect; it is more important to me that they are working to improve and are responsive.
- Our overall experience with Ascentis has been amazing. We always get the support we need and feel very confident with the software.
Cons
- Timecard and payroll are not integrated directly, thus we must work directly with third parties, which can create problems if there is a problem with payroll.
- Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing.
- The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.
Pros
- Customer support has been very helpful to us and he is always keeping up with the workflow. Overall it has been an AWESOME experience.
- Jolt is amazing, I've used it with several companies that I have worked for and it is the only program I CONTINUALLY RECCOMEND. Great program and even better customer service.
- The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily.
Cons
- It can be difficult to delete a lost from the daily to-do checklist once it has been added.
- This software can be a bit confusing to learn, including learning how to navigating through all of the features.
- I thought I had walked into the wrong restaurant.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
