What is AssessTEAM Performance Management?

AssessTEAM is a cloud-based performance management software that helps businesses across various industry verticals to assess, analyze, and evaluate team performance. Evaluation types include traditional top-down, 360 feedback, real-time feedback, project productivity evaluation, 30-60-90 evaluations, and anniversary day evaluations.

Deliver an easy to use tool to your managers for feedback that is both clear and constructive. Mobile apps for Android and iPhone make evaluations quick and fun. Over 2 million assessments have been processed on our mobile apps since 2016.

Goal setting ability for individuals and teams makes setting up goals, tracking deliverables, evaluating effort, and analyzing long term results possible all in a single interface.

...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

33 Reviews of AssessTEAM Performance Management

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(12)

12

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

August 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Provides continuous feedback to improve employee performance and productivity.

Pros

The simplicity and ease with which we can operate this tool is really amazing. The fact that it’s cloud based also just adds to its accessibility. Performance data can be easily generated and understood as they are presented in graphs sheets which are well-organized. Being able to provide continuous feedback to our employees is essential for us to help them in their career growth and development. Assessing employee performance based on a combination of self-evaluation, peer, customer and other significant factors allows us to also make better decisions in terms of promotions and compensation.

Cons

The mobile app has limited functionality, so I think definitely needs to be addressed. Other than that, we haven’t had any issue that the AssessTEAM wasn’t able to resolve. It’s easy to reach out to them for, and their response is always warm and friendly.

September 2016

Manoj from Pulse Solutions

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Easy and powerful at the same time

We were part of the beta as one of the first companies to start using AssessTEAM, we received a high level of support from the team and they have been very responsive to our needs. The rollout was seamless with nothing that my team could not manage on their own with the videos and the knowledge base.

Pros

Simplicity KRA database Continuous feedback process built for smaller HR departments Flexibility Customization possibilities

Cons

The mobile app does not enable any administrative features or overall reports which are only available on the web interface.

July 2020

Kristen from Wild Earth

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Building a Performance Review process from scratch

The best part of AssessTeam is the support I received while setting this up for my company. I think [SENSITIVE CONTENT HIDDEN] met with me at least 10 separate times via Google Meet to help me decide how I needed to set this up to best suit our needs. He has been SO patient (and kind) with me & did a lot of the set up on his end after explaining what I wanted to happen. He truly went above & beyond and I'm so thankful as we are in the middle of our first review & I'm getting great feedback from the team! Thank you, [SENSITIVE CONTENT HIDDEN]!!

Pros

The ability to customize the process to exactly what we need, having continued support from the AssessTeam (specifically [SENSITIVE CONTENT HIDDEN]) & a very clean/simple aesthetic.

Cons

The process of setting things up isn't super intuitive for a non-technical person, but luckily they had excellent customer support!

Reasons for Choosing AssessTEAM Performance Management

Price & Customer Service

Response from AssessTEAM

Replied July 2020

Great working with you Kristen, we really appreciate your inputs on the interface and we are in the process of working on the pain points you raised.

June 2019

John from OverDrive Fuel Cell Engineering

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

June 2019

Awesome service but a few glitches (but awesome service).

Generally the support team at AssessTEAM has been great with setup and implementation and ongoing support.

Pros

We were not looking for a traditional Team Management Software we were looking for an existing system to manage and assess our core competencies and develop them. We found that AssessTEAM was a good start. The support team was able to create features that we wanted. We like that the reviewees can view their reviews in totality, other software is very much managment-facing. We needed something employee-facing.

Cons

We had a few glitches that made it seem like we were Beta testing the software. It was a bit of a hassle. Luckily, the awesome support team was able to fix the problem in short order. I wish the system was a bit more configurable in terms of goal setting.

Reasons for Choosing AssessTEAM Performance Management

Spidergap did not have the functionality in terms of goals setting that we needed, PerfromYard was a huge let down despite their sales guy assuring us the system was fully configurable and could do whatever we needed. Trakstar looks awesome, but was too expensive.

Response from AssessTEAM

Replied July 2019

Thank you John, we were rolling out a major upgrade during your setup and your inputs were a big help. We appreciate your patience.

May 2020

Silas from S W Infotech

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

A KPI management system that focuses on the quintessential nature of a successful business

Not only is AssessTeam is particularly easy to use, but its lists of KPIs linked together in the Results area are critical to the successful running of my business. By implementing this system to monitor employee performance, I can keep a handle on the progress of all the current projects and deal with any employee issues that arise before they cause a problem.

Pros

The work-from-home KPIs are superb. It allows me to keep track of my staff’s progress, especially when working from home. One unintended benefit is that I can monitor my employee’s physical and mental health and wellbeing via these KPIs. There is no doubt that these tough times are starting to affect everyone. Thus, if I can help improve employee quality of life, then it’s a win-win both for the employee and the business.

Cons

There are a few niggles with the software. However, the customer support team is incredibly willing to step in and resolve these niggles. Small issues are “situation normal” with any software package. However, what makes AssessTeam different, it is the customer service staff and their willingness to go the extra mile to resolve these issues.