Excellent work AssessTeam. Thank you for creating a program that has saved us in terms of time and money!

Really love the ease-of-use - employees do as well. Switching over from a manual system was not difficult at all and great support was provided from the start. AssessTeam has all the features needed to deliver thorough performance management for staff for a great price.

Upgrades to the software are done to keep it relevant and user-friendly.

IT was a great solution to implemnet to cover Assessments modules for employees. Very helpful.

Online version, lots of features for customization, flexibility

import of files - in excel it is hard to read. There is no room in the profile of employee where we can leave comments and see history of additional feedbacks if we want to have such.

I'm not a huge fan. It's ok, but for the end user. It's difficult as an administrator to manage in public safety with frequent schedule/supervisor changes for employees.

It is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee.

Set up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how.

very good and user friendly tool for performance management.

reporting was not great, company wide views and ratings were not as useful as they could be.

Positive - mostly because of [SENSITIVE CONTENT] availability and support. He is informative, relatable, understanding, friendly and very helpful with step by step guidelines.

I appreciate the available data base of Result Areas / Evaluations as well as the customer support provided

It's a little bit complicated to figure out / envision what the final evaluation will look like - when creating result areas / performance indicators I am not experienced enough with the software to see how the results will be generated

So far, I am very happy with the AssessTeams product. We will be going through our first set of Performance Reviews very soon and will share more then.

Once we worked through the basic functions, it was very easy to use. The agents made themselves available to assist and answer questions.

It's a little slow going from screen to screen but for the price I can live with that as it really didn't make a difference to me.

I have had a very good experience and would recommend that if you are looking for a company that will provide dedicated service, is responsive and a value for your money that you give AssessTeam a try.

I especially like the fact that they are accessible. I can schedule a call with my sales director to walk me through any questions I have about the platform and they are very responsive by email as well. I also like that I feel they are well suited for smaller companies. Some of the other competitors had extremely high costs with large minimum subscriptions which are cost prohibitive to smaller companies who want a good product.

I haven't found anything that I dislike yet, but will be happy to provide recommendations for improvement once we have rolled out and completed our first review.

Great, easy for end users.

[sensitive content hidden] is my "Go To" and when I have questions, he always helps me promptly.

No significant dislikes. No significant dislikes.

[sensitive content hidden] is very helpful and guided me every step of the way - the platform is easy to use and simple to implement

No issues to flag. Very responsive team and everything was set up within 24 hours of our first interaction

Exceeded my expectations. Big improvement over what we used previously.

Customer service is always available when needed if you have a question. Very user friendly. Cost is less than other vendors.

None except our firm does not use the full functionality of the system.

We are benefiting from the opportunity to formalize our evaluation process and provide regular feedback to our team. Evaluations that are automatically generated are helping us stay on today of 30/60/90 day reviews.

The software is easy to use and customize. We are an educational facility and, while we have benefited from some of the available templates, we have been able to thoroughly customize the software to meet our needs.

Our organizational set up appears to be somewhat unique as we have managers supervising multiple teams and staff filling roles on multiple teams. We are unable to assign staff to multiple teams which is impacting our ability to analyze team performance.

It was easy to deploy, customer service was excellent.The user interface is very simplistic and would encourage active participation.The survey style of performance feedbackEasily customizable

I would have liked to customize moreImproved analysis tool

Very pleased with my experience with this program. I got started right away, and there are numerous functions this software provides. Allows for growth of user and company; learn and use the components you need at that time.

This product offers easy setup and usage. You will be able to start using this software immediately, there really is no learning curve. Offers so many options regarding employee time, profits, productivity and more. This software is so extensive, it will allow for growth in years to come. As you learn more, there are more functions you can explore. Evaluations are simple to do with this software.

The mobile app doesn't work for all functions. I personally don't use the mobile app often, so it wasn't an issue for me but may be for those who do use mobile apps on a regular basis.

Working with Assessteam has been great! [SENSITIVE CONTENT] is always very quick to respond and usually able to help me with my questions in one email! If not he is there to answer my call! I was not finding it user friendly in the beginning, but since really diving in and making up new evaluators and navigating around the system more I am really enjoying it. I like all the reporting and comparing tools that it provides.

I am enjoying the breakdown reporting. It is not just one overall score or rating and it can be broken down into many different categories. Allows me to see how the team, the individual or component are doing at any given time.

I had some user issues when first starting. There are components that are included but not described. However, our rep, [SENSITIVE CONTENT] is always there to help me and guide me to what I am looking to do!

Visibility of the information collected is great. Ease of use is also a driving factor when we select a new software. We have found if software is overly complicated it will not be utilized

With over 300 employees, this system has given us the visibility to continue the growth of a stronger team. Before we had assess team the evaluation process was long and drawn out and produced information that was buried in files and never reviewed by the managers that needed to see the information.

No real cons that we have found that the assess team didn't address immediately. The software has much more potential than we are currently using.

After sales service is also very good. It solves all our requirements regarding the performance management.

It's a good company. Product is user friendly and convenient to use.

Uptill now there everything seems to be going good!

Very Good

Customer Service and quick response that i get from Rajat Mathur. Ease of use of the system

More features can be added. Very limited option of flexibility

Satisfactory, but should be made simpler and have better analytics and reporting

The evaluation tool, range and depth of pre-set KRAs

Goal setting tool not the easiest to use. Generally, the app is not very user-friendly. Dashboards and data panels can be made simpler. Deeper functionality should be available on selection rather than to overload first-contact data panels/ page(s)

Highly recommended

How efficient are the performance reviews, in terms of creating profiles, sending the reviews, gathering data and generating final reports and comparison.

The complexity of the steps at first however the support team is amazing and helpful. I reached out many times throughout the process and [sensitive content hidden] was there to help at every step and always ready to jump on a call when needed.

Features and functionality, as well as simple enough that we are can update and move out on our own. This is not related to the software but the service we received, after working with our Manoj over a couple of months he observed that we were in the wrong tier and recommended we downgrade at a loss to AssessTEAM, and we were blown away by that, and I told him we would do business with them for a long time as this reflected caring for the customer - a rarity today in service!

Perhaps to consider a system in which RA could be updated, and for the users who have not taken the evaluation would be automatically updated, and for those that have, just port them for next reiteration/delivery. Regarding ratings, perhaps a way for the customer to update all evaluations without having to bother support to do this on the back end (for instance we changed our Likert scale for our RA's and wanted to apply it to ALL our evaluations). Support helped with these items, I say they are cons in that they were so great, I felt bad in asking for help with them...

This is a good option for small teams, as many assessment software's are only available/effective for large teams and are considerably more expensive. There are some things as I have mentioned above that could make it more user friendly. The support team has been very helpful.

I like that it allows for 360 Reviews and that you can set up the frequency of evaluations.

I feel like creating the assessments and reordering of questions/result areas within the assessments could be made easier by allowing a drag and drop feature rather than ordering by alphabetical/numerical indexing. I also don't like that each customer sent an evaluation adds to the # of paid users. Since they do not create accounts and are not being evaluated, it seems they should either be free or charged at a reduced rate than a staff member who utilizes all the features, especially because you can't guarantee that they will actually fill out the assessment. If you have a large customer base, your bill could escalate quickly if you choose to use this application for customer feedback.

It has been a great experience. They constantly check if we need help. The on boarding was very smooth.

I like the Continuous Feedback and the fact that you can set up individual templates and set up periodical surveys.

Nothing at this stage. All the features and look and feel has been fantastic.

The support staff at AssessTeam is amazing. The system seemed so daunting when I was trying to navigate it at first but am feeling much better about my knowledge of it after the support staff assisted me.

The tool is perfect for our small organization and as Executive Director as well as playing an HR role the ease of its use (with the amazing support from your staff from [SENSITIVE CONTENT]).

Have nothing to say about this as the tool is perfect for us.

I have only been using AssessTEAM for 9 months and it has been easy so far. My representative [sensitive content hidden] is always available and remembers what we have done in the previous years. Overall I am extremely happy we are using AssessTEAM

The software is user friendly and the customer services has been very helpful.

I do not have anything at the moment that I dislike about AsessTeam

Very friendly and help sales/implementation staff.

How easy it is to access/complete an evaluation through the link in an email. We also like the Monday motivators to remind our employees to complete their evaluations.

Wish it was a little more customizable from a security set up stand point.