All AssessTEAM Reviews
1-25 of 153 Reviews
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Avalene
Verified reviewer
Real Estate, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
AssessTeam - Excellent Software!
Excellent work AssessTeam. Thank you for creating a program that has saved us in terms of time and money!
PROSReally love the ease-of-use - employees do as well. Switching over from a manual system was not difficult at all and great support was provided from the start. AssessTeam has all the features needed to deliver thorough performance management for staff for a great price.
CONSUpgrades to the software are done to keep it relevant and user-friendly.
Yulia
Accounting, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
AssessTeam for Evaluations
IT was a great solution to implemnet to cover Assessments modules for employees. Very helpful.
PROSOnline version, lots of features for customization, flexibility
CONSimport of files - in excel it is hard to read. There is no room in the profile of employee where we can leave comments and see history of additional feedbacks if we want to have such.
Reason for choosing AssessTEAM
Very customized Assessment module, very accessible price, i adore support we receive, very flexible tool
John
Public Safety, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed September 2023
It's ok... not great
I'm not a huge fan. It's ok, but for the end user. It's difficult as an administrator to manage in public safety with frequent schedule/supervisor changes for employees.
PROSIt is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee.
CONSSet up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how.
Jakub
Information Technology and Services, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
AssessTeam Review
very good and user friendly tool for performance management.
CONSreporting was not great, company wide views and ratings were not as useful as they could be.
Veronica
Accounting, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Feedback
Positive - mostly because of [SENSITIVE CONTENT] availability and support. He is informative, relatable, understanding, friendly and very helpful with step by step guidelines.
PROSI appreciate the available data base of Result Areas / Evaluations as well as the customer support provided
CONSIt's a little bit complicated to figure out / envision what the final evaluation will look like - when creating result areas / performance indicators I am not experienced enough with the software to see how the results will be generated
Reason for choosing AssessTEAM
Day2Day Books did not need a full HRIS system - we were focused on finding a platform to use as a performance management tool.
Scott
Information Technology and Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Very easy to work with and great price.
So far, I am very happy with the AssessTeams product. We will be going through our first set of Performance Reviews very soon and will share more then.
PROSOnce we worked through the basic functions, it was very easy to use. The agents made themselves available to assist and answer questions.
CONSIt's a little slow going from screen to screen but for the price I can live with that as it really didn't make a difference to me.
Reason for choosing AssessTEAM
We have never used any software for performance reviews. We wanted something that seemed easy to use and at a fair price, AssessTeams gave us what we needed!
Nicki
Research, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great Experience with AssessTeam
I have had a very good experience and would recommend that if you are looking for a company that will provide dedicated service, is responsive and a value for your money that you give AssessTeam a try.
PROSI especially like the fact that they are accessible. I can schedule a call with my sales director to walk me through any questions I have about the platform and they are very responsive by email as well. I also like that I feel they are well suited for smaller companies. Some of the other competitors had extremely high costs with large minimum subscriptions which are cost prohibitive to smaller companies who want a good product.
CONSI haven't found anything that I dislike yet, but will be happy to provide recommendations for improvement once we have rolled out and completed our first review.
Reason for choosing AssessTEAM
The cost, flexibility and customer service
Tina
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Outstanding Customer Service
Great, easy for end users.
PROS[sensitive content hidden] is my "Go To" and when I have questions, he always helps me promptly.
CONSNo significant dislikes. No significant dislikes.
Jamil
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great product!
[sensitive content hidden] is very helpful and guided me every step of the way - the platform is easy to use and simple to implement
CONSNo issues to flag. Very responsive team and everything was set up within 24 hours of our first interaction
Greg
Law Practice, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Best Product on the Market for the $
Exceeded my expectations. Big improvement over what we used previously.
PROSCustomer service is always available when needed if you have a question. Very user friendly. Cost is less than other vendors.
CONSNone except our firm does not use the full functionality of the system.
Reason for choosing AssessTEAM
Cost and needed a product to fit a smaller organization
Reasons for switching to AssessTEAM
Needed a more robust system
Catherine
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Flexible and Easy to Use
We are benefiting from the opportunity to formalize our evaluation process and provide regular feedback to our team. Evaluations that are automatically generated are helping us stay on today of 30/60/90 day reviews.
PROSThe software is easy to use and customize. We are an educational facility and, while we have benefited from some of the available templates, we have been able to thoroughly customize the software to meet our needs.
CONSOur organizational set up appears to be somewhat unique as we have managers supervising multiple teams and staff filling roles on multiple teams. We are unable to assign staff to multiple teams which is impacting our ability to analyze team performance.
Reason for choosing AssessTEAM
We appreciated the low price point as well as the month to month contract which made it feasible to trial the product with limited risk while we determined if the product would adequately meet our needs.
Toluwanimi
Entertainment, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Performance Management Tool
It was easy to deploy, customer service was excellent.The user interface is very simplistic and would encourage active participation.The survey style of performance feedbackEasily customizable
CONSI would have liked to customize moreImproved analysis tool
Reason for choosing AssessTEAM
The mobile appCustomer service Pricing
VICTORIA
Consumer Goods, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Easy and allows for growth
Very pleased with my experience with this program. I got started right away, and there are numerous functions this software provides. Allows for growth of user and company; learn and use the components you need at that time.
PROSThis product offers easy setup and usage. You will be able to start using this software immediately, there really is no learning curve. Offers so many options regarding employee time, profits, productivity and more. This software is so extensive, it will allow for growth in years to come. As you learn more, there are more functions you can explore. Evaluations are simple to do with this software.
CONSThe mobile app doesn't work for all functions. I personally don't use the mobile app often, so it wasn't an issue for me but may be for those who do use mobile apps on a regular basis.
Alison
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
The right fit at the right time
Working with Assessteam has been great! [SENSITIVE CONTENT] is always very quick to respond and usually able to help me with my questions in one email! If not he is there to answer my call! I was not finding it user friendly in the beginning, but since really diving in and making up new evaluators and navigating around the system more I am really enjoying it. I like all the reporting and comparing tools that it provides.
PROSI am enjoying the breakdown reporting. It is not just one overall score or rating and it can be broken down into many different categories. Allows me to see how the team, the individual or component are doing at any given time.
CONSI had some user issues when first starting. There are components that are included but not described. However, our rep, [SENSITIVE CONTENT] is always there to help me and guide me to what I am looking to do!
Reason for choosing AssessTEAM
Price and the responsiveness of the team. Some companies didn't respond and some responded with "you can't afford us" type emails.
Scott
Construction, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Working with Assess team has been a please, They have been very helpful with our needs
Visibility of the information collected is great. Ease of use is also a driving factor when we select a new software. We have found if software is overly complicated it will not be utilized
PROSWith over 300 employees, this system has given us the visibility to continue the growth of a stronger team. Before we had assess team the evaluation process was long and drawn out and produced information that was buried in files and never reviewed by the managers that needed to see the information.
CONSNo real cons that we have found that the assess team didn't address immediately. The software has much more potential than we are currently using.
Sayali
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Review
After sales service is also very good. It solves all our requirements regarding the performance management.
PROSIt's a good company. Product is user friendly and convenient to use.
CONSUptill now there everything seems to be going good!
Jiffy
Logistics and Supply Chain, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Feedback
Very Good
PROSCustomer Service and quick response that i get from Rajat Mathur. Ease of use of the system
CONSMore features can be added. Very limited option of flexibility
Pride
Law Practice, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed June 2021
AssessTeam Review y BeraMasamba
Satisfactory, but should be made simpler and have better analytics and reporting
PROSThe evaluation tool, range and depth of pre-set KRAs
CONSGoal setting tool not the easiest to use. Generally, the app is not very user-friendly. Dashboards and data panels can be made simpler. Deeper functionality should be available on selection rather than to overload first-contact data panels/ page(s)
Reason for choosing AssessTEAM
Cheaper
Joya
Information Technology and Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Omnivista AssessTEAM feedback
Highly recommended
PROSHow efficient are the performance reviews, in terms of creating profiles, sending the reviews, gathering data and generating final reports and comparison.
CONSThe complexity of the steps at first however the support team is amazing and helpful. I reached out many times throughout the process and [sensitive content hidden] was there to help at every step and always ready to jump on a call when needed.
Vendor Response
Thank you Joya. We appreciate you taking the time to leave us a review.
Replied March 2023
Derek
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
On boarding with Manoj was a pleasurable experience and he a customer service super star!
Features and functionality, as well as simple enough that we are can update and move out on our own. This is not related to the software but the service we received, after working with our Manoj over a couple of months he observed that we were in the wrong tier and recommended we downgrade at a loss to AssessTEAM, and we were blown away by that, and I told him we would do business with them for a long time as this reflected caring for the customer - a rarity today in service!
CONSPerhaps to consider a system in which RA could be updated, and for the users who have not taken the evaluation would be automatically updated, and for those that have, just port them for next reiteration/delivery. Regarding ratings, perhaps a way for the customer to update all evaluations without having to bother support to do this on the back end (for instance we changed our Likert scale for our RA's and wanted to apply it to ALL our evaluations). Support helped with these items, I say they are cons in that they were so great, I felt bad in asking for help with them...
Ashley
Financial Services, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2021
Good Value for the $ But Could Be Improved
This is a good option for small teams, as many assessment software's are only available/effective for large teams and are considerably more expensive. There are some things as I have mentioned above that could make it more user friendly. The support team has been very helpful.
PROSI like that it allows for 360 Reviews and that you can set up the frequency of evaluations.
CONSI feel like creating the assessments and reordering of questions/result areas within the assessments could be made easier by allowing a drag and drop feature rather than ordering by alphabetical/numerical indexing. I also don't like that each customer sent an evaluation adds to the # of paid users. Since they do not create accounts and are not being evaluated, it seems they should either be free or charged at a reduced rate than a staff member who utilizes all the features, especially because you can't guarantee that they will actually fill out the assessment. If you have a large customer base, your bill could escalate quickly if you choose to use this application for customer feedback.
Devang
Human Resources, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Best Performance Evaluation Software for the price
It has been a great experience. They constantly check if we need help. The on boarding was very smooth.
PROSI like the Continuous Feedback and the fact that you can set up individual templates and set up periodical surveys.
CONSNothing at this stage. All the features and look and feel has been fantastic.
Pamela
Non-Profit Organization Management, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Great Performance Management Tool for our small non profit organization.
The support staff at AssessTeam is amazing. The system seemed so daunting when I was trying to navigate it at first but am feeling much better about my knowledge of it after the support staff assisted me.
PROSThe tool is perfect for our small organization and as Executive Director as well as playing an HR role the ease of its use (with the amazing support from your staff from [SENSITIVE CONTENT]).
CONSHave nothing to say about this as the tool is perfect for us.
Daniel
Accounting, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
AssessTeam Review 2023
I have only been using AssessTEAM for 9 months and it has been easy so far. My representative [sensitive content hidden] is always available and remembers what we have done in the previous years. Overall I am extremely happy we are using AssessTEAM
PROSThe software is user friendly and the customer services has been very helpful.
CONSI do not have anything at the moment that I dislike about AsessTeam
Reason for choosing AssessTEAM
Not Applicable
Angela
Construction, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2023
Stevens Construction Corp. Review of Assess Team after 2 1/2 months of use.
Very friendly and help sales/implementation staff.
PROSHow easy it is to access/complete an evaluation through the link in an email. We also like the Monday motivators to remind our employees to complete their evaluations.
CONSWish it was a little more customizable from a security set up stand point.
Vendor Response
Thank you Angela. We appreciate you taking the time to leave us a review.
Replied March 2023