Overall we have very happy with this partnership. We look forward to continuing it.

Easy to interact with from both the employer and the candidate side. Results are easy to understand. Interfaces with our HR System very easily. Support is easy to get in touch with and fast to reply.

We have noticed some changes in the quality of response we get from support now that Mitratech is involved. Almost like there's a quota or a time limit or something that they have for interactions. Not necessarily bad, support responses are not as personable and seem more rushed than before the merger.

AssureHire was the most responsive of the companies we contacted for a demo, and they've kept up the communication by checking in periodically and helping us whenever we hit a snag or need a question answered. The cost was similar to other systems but we're very happy with the level of customer support that they have offered, as well as the ease of using the system itself. Most BG checks for us come back within 24 hours, and the platform is straightforward and easy to use, even for beginners. [sensitive content hidden] has been our rep since the beginning and we're very happy with our choice. AssureHire has been great!

We use Paycor as our HRIS and I wish the integration were a tiny bit smoother, but it's a minor point. Everything so far has been solid and an A+.

My overall experience has been good. We are a unique large company that has many different background and drug requirements for our hundreds of accounts. My rep at Assurehire, [sensitive content hidden] has gone above and beyond to help us us achieve our many customizations that have been needed over the last 6 months. She is most helpful.

Very thorough background checks and they are up on all the legalities involved with different states, i.e. NY

The drug testing component. There is a disconnect between the labs and Assurehire getting the drug results and updating the background report in a timely manner. I have to continuously submit tickets or call for updates. Also, not enough In-Network labs in close proximity to our many locations that can complete the drug tests needed but Assurehire is working on this.

Overall a very good experience. I would recommend

The support and ease of use. I have been very happy

Not much. They have been responsive and easy to work with

Smooth and ease of use in the product. Very dependable

[sensitive content hidden] is awesome! She was so helpful and made the choice very easy after interviewing other companies she had an excellent sales presentation and followed up the entire way. Can;t say enough about the service she provided!!

Haven't had any issues so far with anything